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UC Davis Health System

Information Systems Analyst 4

UC Davis Health System, Sacramento, California, United States, 95828

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This position serves as a technical lead for the architecture, implementation, and support of complex IT Facilities technologies, including hardware, software, and distributed systems. Responsibilities include designing new system functionality, maintaining secure communication pathways, and developing data security and backup strategies.

The incumbent leads disaster recovery planning, system upgrades, and user training while ensuring high system availability. They also maintain technical documentation, manage SOPs, and oversee system performance and troubleshooting. This role plays a critical part in coordinating outages and upgrades with IT leadership and ensures all supported technologies operate efficiently and securely. The position also includes participation in a rotating weekly on-call schedule to support after-hours issues and critical service needs.

Apply By Date: September 19, 2025 at 11:59pm. Selection activities may start at any time.

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

Bachelor's degree in related field and/or equivalent experience and or training. 2-5 years of IT experience in a healthcare environment. 2-5 years of hands-on experience with server infrastructure, including server builds and deployments. At least 3 years supporting and managing servers in a hospital setting. Minimum of 2 years designing and installing server-based solutions, including support for other applications. Expertise in server infrastructure, including high availability (HA) environments, load balancing, and certificate management. Must be proficient in diagnosing and resolving complex server and network issues in mission-critical settings. Strong understanding of IT security, system hardening, and compliance with UCDH policies is essential. Requires advanced skills in server configuration, monitoring, and documentation, as well as hands-on experience with both wired and wireless systems in enterprise environments.

Preferred Qualifications

College Degree and/or equivalent server certifications. Experience supporting and maintaining server systems in a hospital environment, with focus on reliability, security, and compliance. Strong organizational skills to manage server environments, prioritize system-related tasks, and meet operational deadlines. Capable of working independently in high-pressure situations, especially during outages, upgrades, or critical deployments. Effective communication is essentialboth verbal and writtenfor documenting technical procedures, coordinating with teams, and translating complex server-related issues into clear, actionable guidance for stakeholders. Must demonstrate professionalism, collaboration, and the ability to work with a diverse range of technical staff, leadership, and end users across the organization.

Key Responsibilities

50% - Advanced IT Knowledge & Technical Leadership 15% - New Technologies Research and Evaluation 15% - Project Management 15% - Financial Management, Purchasing, & Contracting 5% - Other

Department Overview

The IT Facilities Techinical Support Services team at UC Davis Health is responsible for the design, implementation, and support of critical clinical and operational technologies. This includes systems such as Lenel OnGuard, Securitas Healthcare (asset tags, Sonitor, HUGS), PassagePoint, surveillance, AvaSure, Nurse Call, and select workstation configurations. This position will be responsible for working daily trouble tickets and new service requests.

As technical leaders, the team maintains system uptime, resolves complex issues, and drives new technology initiatives. They collaborate closely with clinical, operational, and IT stakeholders to ensure solutions meet the evolving needs of healthcare delivery. The department also supports long-term infrastructure planning and mentors staff in a fast-paced, high-demand environment.

POSITION INFORMATION

Salary or Pay Range: $8,283.33 - $16,366.67 Salary Frequency: Monthly Salary Grade: Grade 25 UC Job Title: INFO SYS ANL 4 UC Job Code: 000499 Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100 Shift (Work Schedule): Monday-Friday 8AM-5PM Location: UCDHAS Building (HSP165) Union Representation: 99 - Non-Represented (PPSM) Benefits Eligible: Yes This position is hybrid (mix of on-site and remote work) This position is not an H-1B visa opportunity.

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

High quality and low-cost medical plans to choose from to fit your familys needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness programs and resources On-site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

Standing - Frequent 3 to 6 Hours Walking - Frequent 3 to 6 Hours Sitting - Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours Bending/Stooping - Occasional Up to 3 Hours Squatting/Kneeling - Occasional Up to 3 Hours Keyboard use/repetitive motion - Occasional Up to 3 Hours

Mental Demands

Sustained attention and concentration - Frequent 3 to 6 Hours Complex problem solving/reasoning - Frequent 3 to 6 Hours Ability to organize & prioritize - Frequent 3 to 6 Hours Communication skills - Frequent 3 to 6 Hours Numerical skills - Occasional Up to 3 Hours Constant Interaction - Occasional Up to 3 Hours Customer/Patient Contact - Occasional Up to 3 Hours Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

May require working in clinical or patient care areas. Ability to work scheduled or unscheduled overtime, rotating shifts, and be available during off duty periods for on call support.

Special Requirements Please contact your recruiter with questions regarding which activities apply by position

This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, were committed to solving lifes most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of Californias Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

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