Peachtree Group
Guest Service Agent
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Behaviors
Preferred: Team Player : Works well as a member of a group Loyal : Shows firm and constant support to a cause Functional Expert : Considered a thought leader on a subject Enthusiastic : Shows intense and eager enjoyment and interest Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Dedicated : Devoted to a task or purpose with loyalty or integrity Motivations
Preferred: Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Behaviors
Preferred: Team Player : Works well as a member of a group Loyal : Shows firm and constant support to a cause Functional Expert : Considered a thought leader on a subject Enthusiastic : Shows intense and eager enjoyment and interest Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Dedicated : Devoted to a task or purpose with loyalty or integrity Motivations
Preferred: Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization