Montana Staffing
Receptionist
Receptionist is directly responsible for greeting visitors, giving tours and gathering personal information from inquiries, answering telephones, taking/delivering messages and responding to community supervisor directions. Duties and responsibilities include: Greeting all visitors, giving tours and assisting as needed. Maintaining records of resident sign in and sign out. Answering the telephone in a polite and courteous manner. Forwarding calls, taking messages and delivering those messages to appropriate personnel. Completing direct inquiry sheets on prospects. Monitoring resident activity and alerting staff when assistance is necessary to assure residents' safety. Monitoring community guests & visitors entrance/exit in accordance with community policy and procedure. Maintaining request lists for maintenance, dietary and nursing in an appropriate manner. Maintaining security of equipment within the business office. Maintaining familiarity with fire safety and emergency procedures detailed in the fire and disaster plan. Performing light office work as assigned. Assurance that lobby area, reception area and entry area is kept clean, neat and orderly. Notifying appropriate staff of unsafe situations within the building or grounds. Notifying administrator of any resident emergency or hospital transport. Working with other staff to maintain continuous coverage of front desk, telephone answering, taking and delivering messages. Assisting in leading out at various activities as assigned by community supervisor. Performing other tasks as assigned by any member of management. General upkeeps of spreadsheets. Job qualifications include: Ability to read, write and speak English fluently. Ability to speak clearly on the telephone and maintain a pleasant presence and tone of voice while interacting with visitors, residents or staff. Maintains acceptable attendance record; notifies supervisor if late or unable to work, is able to work flexible hours to meet the requirements of the job. Requires minimal supervision. Is a self-starter. Is accurate, dependable, neat and thorough in assigned tasks. Organizes and utilizes time appropriately; sets priorities to accomplish assigned tasks. Displays mature behavior and attitude in speech and action; demonstrates consistently pleasant demeanor, tone of voice, supports the philosophy and approach to care used by the community. Keeps resident information confidential; respects resident's rights; respects privacy and right to self-determination of residents. Interacts in a professional manner with the public, residents and staff, works cooperatively with administration and displays willingness to assist co-workers. Abides by established policies and procedures of community. Looks for ways to improve community functioning; keeps community information confidential. Keeps work area neat and clean; helps maintain the appearance of the community. Is free of non-treated communicable disease. Ability and willingness to learn quickly. Universal Precautions: Exposure to blood/bodily fluid is unlikely. Physical requirements: Performs occasional lifting, up to 30 pounds (moderate workload).
Receptionist is directly responsible for greeting visitors, giving tours and gathering personal information from inquiries, answering telephones, taking/delivering messages and responding to community supervisor directions. Duties and responsibilities include: Greeting all visitors, giving tours and assisting as needed. Maintaining records of resident sign in and sign out. Answering the telephone in a polite and courteous manner. Forwarding calls, taking messages and delivering those messages to appropriate personnel. Completing direct inquiry sheets on prospects. Monitoring resident activity and alerting staff when assistance is necessary to assure residents' safety. Monitoring community guests & visitors entrance/exit in accordance with community policy and procedure. Maintaining request lists for maintenance, dietary and nursing in an appropriate manner. Maintaining security of equipment within the business office. Maintaining familiarity with fire safety and emergency procedures detailed in the fire and disaster plan. Performing light office work as assigned. Assurance that lobby area, reception area and entry area is kept clean, neat and orderly. Notifying appropriate staff of unsafe situations within the building or grounds. Notifying administrator of any resident emergency or hospital transport. Working with other staff to maintain continuous coverage of front desk, telephone answering, taking and delivering messages. Assisting in leading out at various activities as assigned by community supervisor. Performing other tasks as assigned by any member of management. General upkeeps of spreadsheets. Job qualifications include: Ability to read, write and speak English fluently. Ability to speak clearly on the telephone and maintain a pleasant presence and tone of voice while interacting with visitors, residents or staff. Maintains acceptable attendance record; notifies supervisor if late or unable to work, is able to work flexible hours to meet the requirements of the job. Requires minimal supervision. Is a self-starter. Is accurate, dependable, neat and thorough in assigned tasks. Organizes and utilizes time appropriately; sets priorities to accomplish assigned tasks. Displays mature behavior and attitude in speech and action; demonstrates consistently pleasant demeanor, tone of voice, supports the philosophy and approach to care used by the community. Keeps resident information confidential; respects resident's rights; respects privacy and right to self-determination of residents. Interacts in a professional manner with the public, residents and staff, works cooperatively with administration and displays willingness to assist co-workers. Abides by established policies and procedures of community. Looks for ways to improve community functioning; keeps community information confidential. Keeps work area neat and clean; helps maintain the appearance of the community. Is free of non-treated communicable disease. Ability and willingness to learn quickly. Universal Precautions: Exposure to blood/bodily fluid is unlikely. Physical requirements: Performs occasional lifting, up to 30 pounds (moderate workload).