American Neighborhood Mortgage Acceptance Company LLC
Administrative Assistant
American Neighborhood Mortgage Acceptance Company LLC, Providence, Rhode Island, us, 02912
Job Details
Job Location 3500 Providence RI - Providence , RI
Position Type Full Time
Education Level High School
Salary Range $16.00 - $20.00 Hourly
Job Category Finance
Description
AnnieMac Home Mortgage is looking to hire a Full Time
Administrative Assistant
to assist and remove any activities or distractions possible to allow the manager time to focus on prospecting generating duties. Candidates should have experience directly or indirectly related to the Mortgage Industry. Under the direct supervision of the Branch Manager, the job responsibilities of the
Administrative Assistant
position include, but are not limited, to the following: Manage managers calendar
Print calendar a day prior and confirm all necessary information for appointments provide directions to office if necessary. Schedule and manage task time for appointments and meetings. Ensure timeliness and preparedness of meetings and appointments. Keep manager on schedule and provide reminders when necessary.
Client Appreciation
Call client the day after the closing to once again thank them. Ask client if they need an additional phone appointment to review any questions regarding their mortgage, as well as share how much we appreciate future referrals. Send Thank You cards to clients after closing.
Phone
When requested, answer phone and delegate calls to a member of the team that can possibly assist the clients immediate need (All messages, even if delegated, are written down to advise the manager). Return phone calls for the manager upon instruction. Check messages for manager upon request. Set appointments for manager and arrange conference calls upon request.
Emails
Send blast weekly emails to sales staff and referral partners as instructed (Includes emailing realtors the program of the week). Forward lead generating emails to the appropriate person on the team to allow them to be handled quickly, in addition to leads being noted on the lead tracker. **Hourly when manager not in the office or in meetings. Send emails on behalf of the manager upon request.
** As needed are items the Administrative Assistant will not do on a regular basis, however, may need to assist and/or complete at times.
Additional job responsibilities :
Keep managers office and desk organized. 30/60/90 calls on closed loans (will be trained) Have the managers office ready for the day (prepared appointments, printing calendar daily, etc.). Keep the manager on track and on schedule. Plans, schedules, invites and confirms events (as needed). Assist with client gifts, birthday program, things of gratitude. Assist with planning, invites and confirmations with lunch and learns (as needed). Assist with marketing materials (as needed). Assist with any additional task upon request. (examples: invitation completion, completing forms, setting up new spread sheets, preparing prospecting tasks, checklist and or forms, making calls for various reasons upon request). Other duties as assigned. Qualifications
High school diploma or equivalent; Superb communication skills; Ability to organize multiple files; Ability to multitask multiple projects at once; Basic knowledge of Microsoft Office; Attention to detail; Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 1+ years related experience.
Work Environment/Physical Demands:
Will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain.
AnnieMac Home Mortgage offers a wide range of benefits, including medical, dental and vision plans, along with voluntary benefits, including 401K.
***AnnieMac Home Mortgage is an Equal Opportunity Employer***
***AnnieMac Home Mortgage participates in E-Verify***
Job Location 3500 Providence RI - Providence , RI
Position Type Full Time
Education Level High School
Salary Range $16.00 - $20.00 Hourly
Job Category Finance
Description
AnnieMac Home Mortgage is looking to hire a Full Time
Administrative Assistant
to assist and remove any activities or distractions possible to allow the manager time to focus on prospecting generating duties. Candidates should have experience directly or indirectly related to the Mortgage Industry. Under the direct supervision of the Branch Manager, the job responsibilities of the
Administrative Assistant
position include, but are not limited, to the following: Manage managers calendar
Print calendar a day prior and confirm all necessary information for appointments provide directions to office if necessary. Schedule and manage task time for appointments and meetings. Ensure timeliness and preparedness of meetings and appointments. Keep manager on schedule and provide reminders when necessary.
Client Appreciation
Call client the day after the closing to once again thank them. Ask client if they need an additional phone appointment to review any questions regarding their mortgage, as well as share how much we appreciate future referrals. Send Thank You cards to clients after closing.
Phone
When requested, answer phone and delegate calls to a member of the team that can possibly assist the clients immediate need (All messages, even if delegated, are written down to advise the manager). Return phone calls for the manager upon instruction. Check messages for manager upon request. Set appointments for manager and arrange conference calls upon request.
Emails
Send blast weekly emails to sales staff and referral partners as instructed (Includes emailing realtors the program of the week). Forward lead generating emails to the appropriate person on the team to allow them to be handled quickly, in addition to leads being noted on the lead tracker. **Hourly when manager not in the office or in meetings. Send emails on behalf of the manager upon request.
** As needed are items the Administrative Assistant will not do on a regular basis, however, may need to assist and/or complete at times.
Additional job responsibilities :
Keep managers office and desk organized. 30/60/90 calls on closed loans (will be trained) Have the managers office ready for the day (prepared appointments, printing calendar daily, etc.). Keep the manager on track and on schedule. Plans, schedules, invites and confirms events (as needed). Assist with client gifts, birthday program, things of gratitude. Assist with planning, invites and confirmations with lunch and learns (as needed). Assist with marketing materials (as needed). Assist with any additional task upon request. (examples: invitation completion, completing forms, setting up new spread sheets, preparing prospecting tasks, checklist and or forms, making calls for various reasons upon request). Other duties as assigned. Qualifications
High school diploma or equivalent; Superb communication skills; Ability to organize multiple files; Ability to multitask multiple projects at once; Basic knowledge of Microsoft Office; Attention to detail; Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 1+ years related experience.
Work Environment/Physical Demands:
Will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain.
AnnieMac Home Mortgage offers a wide range of benefits, including medical, dental and vision plans, along with voluntary benefits, including 401K.
***AnnieMac Home Mortgage is an Equal Opportunity Employer***
***AnnieMac Home Mortgage participates in E-Verify***