Every Word Code
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Customer Service Specialist
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Every Word Code 1 day ago Be among the first 25 applicants Join to apply for the
Customer Service Specialist
role at
Every Word Code Get AI-powered advice on this job and more exclusive features. Job Description
**Job Description**
We are currently seeking a dedicated **Customer Service Specialist** to join our team in Dallas, TX. The ideal candidate will act as the primary point of contact for our clients, providing prompt, professional, and efficient support to ensure customer satisfaction and loyalty. This position requires strong communication skills, attention to detail, and the ability to resolve issues effectively.
**Responsibilities**
Respond to customer inquiries via phone, email, and internal systems in a timely and courteous manner Maintain a deep understanding of company products, services, and procedures to provide accurate information Process orders, returns, and account updates with precision Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution Collaborate with internal departments to resolve complex issues and improve service delivery Document interactions and feedback in the CRM system Identify opportunities to improve processes and customer experience
Qualifications
**Qualifications**
High school diploma or equivalent required; Associates or Bachelors degree preferred Minimum of 2 years of experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving and organizational abilities Ability to multitask and remain calm under pressure Proficient in Microsoft Office Suite and CRM platforms Bilingual (English/Spanish) is a plus
Additional Information
**Benefits**
Competitive salary ($55,000 - $65,000 annually) Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Ongoing training and professional development Opportunities for internal advancement and career growth Supportive and collaborative work environment Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Other Industries
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Customer Service Specialist
role at
Every Word Code 1 day ago Be among the first 25 applicants Join to apply for the
Customer Service Specialist
role at
Every Word Code Get AI-powered advice on this job and more exclusive features. Job Description
**Job Description**
We are currently seeking a dedicated **Customer Service Specialist** to join our team in Dallas, TX. The ideal candidate will act as the primary point of contact for our clients, providing prompt, professional, and efficient support to ensure customer satisfaction and loyalty. This position requires strong communication skills, attention to detail, and the ability to resolve issues effectively.
**Responsibilities**
Respond to customer inquiries via phone, email, and internal systems in a timely and courteous manner Maintain a deep understanding of company products, services, and procedures to provide accurate information Process orders, returns, and account updates with precision Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution Collaborate with internal departments to resolve complex issues and improve service delivery Document interactions and feedback in the CRM system Identify opportunities to improve processes and customer experience
Qualifications
**Qualifications**
High school diploma or equivalent required; Associates or Bachelors degree preferred Minimum of 2 years of experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving and organizational abilities Ability to multitask and remain calm under pressure Proficient in Microsoft Office Suite and CRM platforms Bilingual (English/Spanish) is a plus
Additional Information
**Benefits**
Competitive salary ($55,000 - $65,000 annually) Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Ongoing training and professional development Opportunities for internal advancement and career growth Supportive and collaborative work environment Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Other Industries
Advertising Services Referrals increase your chances of interviewing at Every Word Code by 2x Get notified about new Customer Service Specialist jobs in
Dallas, TX . Customer Service Representative - State Farm Agent Team Member
Carrollton, TX $48,000.00-$56,000.00 2 years ago Specialist Customer Experience Information US
Team Lead, Client Experience Team, Client Service Center
Customer Service Agent (Hiring Immediately)
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Inbound Customer Service Opening (Immediately Hiring)
Customer Service Representative - NorthPark Center
Dallas, TX $41,600.00-$52,000.00 3 weeks ago Customer Service Representative - State Farm Agent Team Member
Lewisville, TX $40,000.00-$60,000.00 11 months ago Entry-Level Customer Service Agent (Full-Time)
Customer Service Representative - State Farm Agent Team Member
Dallas, TX $50,000.00-$60,000.00 6 days ago Customer Service Representative - State Farm Agent Team Member
Richardson, TX $40,000.00-$65,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr