Hustle Notice Biz
Customer Service Specialist ASAP
Location: Dallas, TX Company: Unilux Brand Unilux Brand We are actively seeking a Customer Service Specialist to join our dynamic team immediately. In this role, you will be the first point of contact for our customers, ensuring they receive the highest level of service possible. As a key member of our customer service department, you will be responsible for addressing inquiries, resolving issues, and providing support that enhances the overall customer experience. Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely manner Resolve customer complaints and issues effectively and efficiently Maintain thorough knowledge of the company's products and services Process orders, forms, and requests accurately Document customer interactions and transactions in our CRM system Collaborate with team members to improve customer service processes Provide product recommendations and assistance to customers Skills, Knowledge and Expertise
Proven experience in a customer service role or similar position Excellent verbal and written communication skills Strong problem-solving skills and ability to think critically Proficiency in using customer service software and CRM systems Ability to work in a fast-paced environment and handle multiple tasks Excellent interpersonal skills and a friendly demeanor Benefits
Comprehensive health, dental, and vision coverage Paid time off, including vacation and sick leave Retirement savings plan with employer contributions Employee wellness programs and mental health support Professional training and development opportunities About Unilux Brand
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Location: Dallas, TX Company: Unilux Brand Unilux Brand We are actively seeking a Customer Service Specialist to join our dynamic team immediately. In this role, you will be the first point of contact for our customers, ensuring they receive the highest level of service possible. As a key member of our customer service department, you will be responsible for addressing inquiries, resolving issues, and providing support that enhances the overall customer experience. Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely manner Resolve customer complaints and issues effectively and efficiently Maintain thorough knowledge of the company's products and services Process orders, forms, and requests accurately Document customer interactions and transactions in our CRM system Collaborate with team members to improve customer service processes Provide product recommendations and assistance to customers Skills, Knowledge and Expertise
Proven experience in a customer service role or similar position Excellent verbal and written communication skills Strong problem-solving skills and ability to think critically Proficiency in using customer service software and CRM systems Ability to work in a fast-paced environment and handle multiple tasks Excellent interpersonal skills and a friendly demeanor Benefits
Comprehensive health, dental, and vision coverage Paid time off, including vacation and sick leave Retirement savings plan with employer contributions Employee wellness programs and mental health support Professional training and development opportunities About Unilux Brand
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.