MCR Hotels
The
host/hostess
at Hilton Miami Blue Lagoon makes customers feel welcome and provides attentive service from the moment a customer enters the establishment. This person leads guests to their tables, manages reservations, and communicates with front of house staff about when they have a new party in their section. The host/hostess also supports bussers in clearing tables, wiping down menus and organizing silverware.
Responsibilities • Greeting customers as they walk into the restaurant • Helping guests with reservations and guiding them to their table • Giving guests accurate wait time estimates and seating them in the waiting area • Providing customers with menus and answering any initial questions they may have • Optimizing seating at different tables to ensure even workload for wait staff • Answering phones and scheduling reservations with large parties
Requirements • High school diploma or GED • Prior customer service experience in the hospitality industry a plus • Positive attitude and interpersonal skills • Good communication skills and phone etiquette • Flexibility working all shifts including days, nights, and weekends • Ability to stand for long periods of time
Our Company
MCR is the
3rd-largest hotel owner-operator
in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. MCR has a
$5.0 billion portfolio
of
148 premium-branded hotels
containing more than 22,000 guestrooms across
37 states and 106 cities . MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. MCR was named
one of Fast Company's 10 Most Innovative Travel Companies of 2020 . MCR is a three-time recipient of the
Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the
Hilton Legacy Award for Top Performer . For the TWA Hotel at New York's JFK Airport, MCR won the
Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What's in it for you?
Hotel Discounts Weekly Pay Paid Time Off Retirement Options Referral bonuses Career advancement & upward mobility Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
host/hostess
at Hilton Miami Blue Lagoon makes customers feel welcome and provides attentive service from the moment a customer enters the establishment. This person leads guests to their tables, manages reservations, and communicates with front of house staff about when they have a new party in their section. The host/hostess also supports bussers in clearing tables, wiping down menus and organizing silverware.
Responsibilities • Greeting customers as they walk into the restaurant • Helping guests with reservations and guiding them to their table • Giving guests accurate wait time estimates and seating them in the waiting area • Providing customers with menus and answering any initial questions they may have • Optimizing seating at different tables to ensure even workload for wait staff • Answering phones and scheduling reservations with large parties
Requirements • High school diploma or GED • Prior customer service experience in the hospitality industry a plus • Positive attitude and interpersonal skills • Good communication skills and phone etiquette • Flexibility working all shifts including days, nights, and weekends • Ability to stand for long periods of time
Our Company
MCR is the
3rd-largest hotel owner-operator
in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. MCR has a
$5.0 billion portfolio
of
148 premium-branded hotels
containing more than 22,000 guestrooms across
37 states and 106 cities . MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. MCR was named
one of Fast Company's 10 Most Innovative Travel Companies of 2020 . MCR is a three-time recipient of the
Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the
Hilton Legacy Award for Top Performer . For the TWA Hotel at New York's JFK Airport, MCR won the
Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA What we offer/What's in it for you?
Hotel Discounts Weekly Pay Paid Time Off Retirement Options Referral bonuses Career advancement & upward mobility Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members