MIRATECH
Located in:
Tulsa, Oklahoma
Reports to:
Controller
Collaborates with:
All Departments
Primary Responsibility:
Responsible for managing customer credit accounts, ensuring timely payments, and maintaining positive relationships with clients while upholding our company's financial policies and procedures.
What You'll Do: Process credit applications, pull credit reports from Experian, and reach out to trade references to determine credit limits. Set appropriate credit limits based on creditworthiness and company policies. Monitor overdue accounts and initiate collection efforts promptly. Contact customers via phone, email, or mail to discuss outstanding balances and payment arrangements. Negotiate repayment plans and terms with customers while maintaining a courteous and professional demeanor. Lead weekly collections meetings. Build and maintain positive relationships with customers to facilitate open communication and prompt resolution of billing inquiries. Address customer concerns and inquiries regarding billing, invoices, and account statements in a courteous and timely manner. Audit requests for customer account info. Provide vendor documentation when requested by the customer. Customer setups in ERP and working with Inside Sales to enter tax exemption forms. Collecting payments from customers through collaboration with Sales and Project Management
Emails Dunning Letters Certified Letters Working with collection agencies when necessary
Collect and clean up past-due accounts. Review online credit history for existing customers. Review customer holds and re-assess credit terms. Work with the person who processes AR invoices on any past-due discrepancies/disputes. What Qualifies You:
Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Previous experience in credit management, collections, or accounts receivable preferred. Strong understanding of credit and collections principles and practices. Excellent communication and negotiation skills. Proficiency in MS Office applications, particularly Excel and accounting software. Attention to detail and accuracy in data entry and record-keeping. Ability to work independently and collaboratively in a fast-paced environment. Commitment to ethical conduct and compliance with company policies and regulations. What Makes You Stand Out:
(Beneficial Knowledge)
Experience with SYSPRO ERP system Customer-focused collections experience What's in it for You:
Health, Dental & Vision Insurance Annual Bonus Program $350 Annual Wellness Credit Flexible Spending Account (FSA) 401k with match up to 5% Life insurance Disability insurance Onsite Gym 5 days of paid sick leave annually (prorated based on start date) 15 days PTO annually (prorated based on start date)
Equal Opportunity:
MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.
Tulsa, Oklahoma
Reports to:
Controller
Collaborates with:
All Departments
Primary Responsibility:
Responsible for managing customer credit accounts, ensuring timely payments, and maintaining positive relationships with clients while upholding our company's financial policies and procedures.
What You'll Do: Process credit applications, pull credit reports from Experian, and reach out to trade references to determine credit limits. Set appropriate credit limits based on creditworthiness and company policies. Monitor overdue accounts and initiate collection efforts promptly. Contact customers via phone, email, or mail to discuss outstanding balances and payment arrangements. Negotiate repayment plans and terms with customers while maintaining a courteous and professional demeanor. Lead weekly collections meetings. Build and maintain positive relationships with customers to facilitate open communication and prompt resolution of billing inquiries. Address customer concerns and inquiries regarding billing, invoices, and account statements in a courteous and timely manner. Audit requests for customer account info. Provide vendor documentation when requested by the customer. Customer setups in ERP and working with Inside Sales to enter tax exemption forms. Collecting payments from customers through collaboration with Sales and Project Management
Emails Dunning Letters Certified Letters Working with collection agencies when necessary
Collect and clean up past-due accounts. Review online credit history for existing customers. Review customer holds and re-assess credit terms. Work with the person who processes AR invoices on any past-due discrepancies/disputes. What Qualifies You:
Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Previous experience in credit management, collections, or accounts receivable preferred. Strong understanding of credit and collections principles and practices. Excellent communication and negotiation skills. Proficiency in MS Office applications, particularly Excel and accounting software. Attention to detail and accuracy in data entry and record-keeping. Ability to work independently and collaboratively in a fast-paced environment. Commitment to ethical conduct and compliance with company policies and regulations. What Makes You Stand Out:
(Beneficial Knowledge)
Experience with SYSPRO ERP system Customer-focused collections experience What's in it for You:
Health, Dental & Vision Insurance Annual Bonus Program $350 Annual Wellness Credit Flexible Spending Account (FSA) 401k with match up to 5% Life insurance Disability insurance Onsite Gym 5 days of paid sick leave annually (prorated based on start date) 15 days PTO annually (prorated based on start date)
Equal Opportunity:
MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.