TireCo
Job Details
Job Location Tire Distributor Xperts HQ - Gardena, CA
Position Type Full Time
Salary Range $150000.00 - $150000.00 Salary/year
Job Shift Day
Description
JOB TITLE:
Director Credit and Collections
TEAM MEMBER PERKS
Along with a competitive paycheck, you will also get to enjoyafull suite of benefitsincluding: Sick Time - 5 days Vacation Time - Earn up to 2-weeks on your first year ofemployment Paid and Floating Holidays PremiumFREE Medicaland Dentalcoverageoptions Vision Insurance 401(k) with company matching Life Insurance Discounts on Tires and Wheels Opportunity for advancement WE WANT TO HEAR FROM YOU IF YOU
Pride yourself in providing excellent customer service Have proven time management mastery Have the ability to work independently and in a team Pride yourself on solving problems efficiently GENERAL RESPONSIBILITIES:
Responsible for overseeing all aspects of the company's credit and collections operations; to include:
Develop and implement effective credit policies, manage customer credit limits, and optimize the collections process to ensure timely and accurate collection of outstanding accounts receivable. Work closely with cross-functional teams, including Sales, Finance, and Customer Service, to enhance the company's credit and collections strategies. Provides ongoing training to Credit team. ESSENTIAL RESPONSIBILITIES:
Credit Management:
Develop and implement credit policies, procedures, and guidelines to evaluate and approve creditworthiness of new and existing customers. Assess credit risk for potential customers, review credit applications, and establish appropriate credit limits. Monitor credit exposures and review customer credit profiles regularly to ensure compliance with established credit policies. Collaborate with Sales and Customer Service teams to resolve credit-related issues and negotiate credit terms when necessary. Stay updated on industry trends and credit regulations to proactively manage credit risk. Collections Management:
Develop and execute effective collections strategies to improve cash flow and reduce overdue accounts. Implement efficient collections processes, including customer communication, payment reminders, and follow-up activities. Analyze aging reports, delinquent accounts, and customer payment history to identify collection priorities and strategies. Monitor collection activities and provide guidance to the collections team to ensure adherence to company policies and procedures. Develop and implement effective escalation strategies to address accounts that require additional attention. Providing insights and recommendations to senior management regarding collection strategies, and potential write-offs. Collaborate with Legal and external collection agencies when necessary to handle escalated collection cases. Reporting and Analysis:
Prepare regular reports and analysis on accounts receivable, credit risk, collection performance, and key metrics for senior management. Identify trends, patterns, and potential risks in customer payment behavior and provide actionable insights to improve collections efficiency. Monitor and analyze industry credit benchmarks and best practices to recommend process improvements. Process Improvement:
Continuously assess and improve credit and collection processes to enhance efficiency and effectiveness. Leverage technology and automation tools to streamline workflows and reduce manual tasks. Team Leadership:
Lead, coach, and develop credit and collections teams, fostering a high-performance culture. Set clear performance objectives, provide regular feedback, and conduct performance evaluations. Identify training needs and provide ongoing training and development opportunities to enhance team members' skills and knowledge. Foster collaboration and effective communication within the team and across departments. Cross-functional Collaboration:
Collaborate with Sales and Finance teams to establish effective credit terms, resolve disputes, and support sales initiatives while managing credit risk. Partner with Customer Service to address customer inquiries and provide guidance on credit-related matters. REQUIRED QUALIFICATIONS AND SKILLS:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field. A master's degree is preferred. 8+ years' experience in credit and collections field, preferably in a leadership role. In-depth knowledge of credit risk management, collections strategies, and credit-related regulations. Strong financial analysis skills with the ability to interpret complex financial data. Excellent communication and negotiation skills to effectively collaborate with internal stakeholders and external customers. Proven experience in developing and implementing credit policies, procedures, and guidelines. Proficiency in using financial systems and credit management software. Demonstrated leadership abilities, including managing a team and driving performance.
Job Location Tire Distributor Xperts HQ - Gardena, CA
Position Type Full Time
Salary Range $150000.00 - $150000.00 Salary/year
Job Shift Day
Description
JOB TITLE:
Director Credit and Collections
TEAM MEMBER PERKS
Along with a competitive paycheck, you will also get to enjoyafull suite of benefitsincluding: Sick Time - 5 days Vacation Time - Earn up to 2-weeks on your first year ofemployment Paid and Floating Holidays PremiumFREE Medicaland Dentalcoverageoptions Vision Insurance 401(k) with company matching Life Insurance Discounts on Tires and Wheels Opportunity for advancement WE WANT TO HEAR FROM YOU IF YOU
Pride yourself in providing excellent customer service Have proven time management mastery Have the ability to work independently and in a team Pride yourself on solving problems efficiently GENERAL RESPONSIBILITIES:
Responsible for overseeing all aspects of the company's credit and collections operations; to include:
Develop and implement effective credit policies, manage customer credit limits, and optimize the collections process to ensure timely and accurate collection of outstanding accounts receivable. Work closely with cross-functional teams, including Sales, Finance, and Customer Service, to enhance the company's credit and collections strategies. Provides ongoing training to Credit team. ESSENTIAL RESPONSIBILITIES:
Credit Management:
Develop and implement credit policies, procedures, and guidelines to evaluate and approve creditworthiness of new and existing customers. Assess credit risk for potential customers, review credit applications, and establish appropriate credit limits. Monitor credit exposures and review customer credit profiles regularly to ensure compliance with established credit policies. Collaborate with Sales and Customer Service teams to resolve credit-related issues and negotiate credit terms when necessary. Stay updated on industry trends and credit regulations to proactively manage credit risk. Collections Management:
Develop and execute effective collections strategies to improve cash flow and reduce overdue accounts. Implement efficient collections processes, including customer communication, payment reminders, and follow-up activities. Analyze aging reports, delinquent accounts, and customer payment history to identify collection priorities and strategies. Monitor collection activities and provide guidance to the collections team to ensure adherence to company policies and procedures. Develop and implement effective escalation strategies to address accounts that require additional attention. Providing insights and recommendations to senior management regarding collection strategies, and potential write-offs. Collaborate with Legal and external collection agencies when necessary to handle escalated collection cases. Reporting and Analysis:
Prepare regular reports and analysis on accounts receivable, credit risk, collection performance, and key metrics for senior management. Identify trends, patterns, and potential risks in customer payment behavior and provide actionable insights to improve collections efficiency. Monitor and analyze industry credit benchmarks and best practices to recommend process improvements. Process Improvement:
Continuously assess and improve credit and collection processes to enhance efficiency and effectiveness. Leverage technology and automation tools to streamline workflows and reduce manual tasks. Team Leadership:
Lead, coach, and develop credit and collections teams, fostering a high-performance culture. Set clear performance objectives, provide regular feedback, and conduct performance evaluations. Identify training needs and provide ongoing training and development opportunities to enhance team members' skills and knowledge. Foster collaboration and effective communication within the team and across departments. Cross-functional Collaboration:
Collaborate with Sales and Finance teams to establish effective credit terms, resolve disputes, and support sales initiatives while managing credit risk. Partner with Customer Service to address customer inquiries and provide guidance on credit-related matters. REQUIRED QUALIFICATIONS AND SKILLS:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field. A master's degree is preferred. 8+ years' experience in credit and collections field, preferably in a leadership role. In-depth knowledge of credit risk management, collections strategies, and credit-related regulations. Strong financial analysis skills with the ability to interpret complex financial data. Excellent communication and negotiation skills to effectively collaborate with internal stakeholders and external customers. Proven experience in developing and implementing credit policies, procedures, and guidelines. Proficiency in using financial systems and credit management software. Demonstrated leadership abilities, including managing a team and driving performance.