Otay Water District
Business Systems Analyst I or II
Otay Water District, Spring Valley, California, United States, 91977
Salary:
$96,441.00 - $146,530.00 Annually Location :
San Diego, CA Job Type:
Full-Time Regular Job Number:
00290 Department:
Administrative Services Opening Date:
08/25/2025
General Duties
Compensation Business Systems Analyst I: $96,441 - $120,551 Business Systems Analyst II: $117,225 - $146,530
Ideal Candidate Do you have experience managing enterprise systems, supporting critical applications, or leading information technology projects? Do you have analytical skills, problem-solving abilities, and a strong sense of mission focus? If so, we would like to hear from you.
We welcome veterans and transitioning military personnel. Are you a former member of the military with experience as an Information Professional Officer (Navy), Information Systems Technician (Navy), Computer Systems Programming Specialist (Air Force), or held a similar position? If so, we encourage you to apply. Consider joining a team of dedicated professionals who work to protect and preserve water, one of our most valuable natural resources. The experience you've gained during your service can continue to impact the world with a career at Otay.
About the Position and Department The Business Systems Analyst may be appointed at either level depending upon qualifications and experience. This position is in the Administrative Services Department, reports directly to the Information Technology Manager, and performs a wide variety of responsible duties in the acquisition, installation, maintenance, integration, and support of applications to enhance the efficiency and effectiveness of District operations and public service delivery; serves as project lead for documenting existing and proposed software/hardware and procedures; and performs special projects requiring independent research, analysis and reporting. The Administrative Services Department is responsible for Geographical Information Systems, Human Resources, Information Technology, Safety and Security, and Purchasing and Facilities, and has a staff of approximately 24 employees.
Applications will be accepted until there are a sufficient number of highly qualified applicants from which to make a selection. However, for the earliest consideration, please submit your application materials by September 14, 2025. For information on the recruitment process, please go to the Employment section of our website or click Examples of Duties
Serves as project leader for acquiring, implementing, maintaining and integrating software applications or elements of larger systems enhancements; works with team members to set project priorities, project task lists and time estimates; performs and coordinates the completion of project tasks to meet time, quality and cost expectations; uses project management tools to monitor and report on progress; meets with customers to review project status and resolve implementation, maintenance, and/or integration issues. Implements the IT and District Strategic Plan as it relates to information systems. Establishes priorities for coordination of system technology initiatives to ensure compliance with the strategic direction of the District. Works with vendors and business partners to negotiate contracts, agreements, and supports initiatives to further the business interests of the District. Works with customers and Information Technology staff to define scope, boundaries and deliverables for business applications integration projects; defines, analyzes and evaluates alternative solutions to meet customer systems requirements and business rules; develops requirement documents; assists customers in making desired changes to work processes. Translates user requirements into system specifications; evaluates vendor software packages for fit with customer business or operational requirements; recommends hardware, network and/or software characteristics and requirements; assists in the evaluation and selection of vendors for software applications projects. Defines application data requirements; identifies data sources; diagrams data flow and data entity relationships; develops data models and logical database design specifications; analyzes systems interface requirements for accessing and using enterprise data; establishes security protocols and privileges. Trains customers on applications and vendor software; selects and/or prepares training materials and handouts. For the complete job descriptions, go to the Employment section of our website or click Required Licenses and/or Certifications A valid California Driver's License: (This requirement is currently under review.)
Minimum Experience, Education, and Training Requirements Both levels require a Bachelor's Degree in Computer Science, Information Systems, or a closely related field.
Business Systems Analyst I:
Two (2) years of journey-level experience in the implementation, documentation, maintenance and integration of complex enterprise-level business software to include project management and account management; multiple-user training and business process analysis.
Business Systems Analyst II:
Four (4) years of journey-level experience in the implementation, documentation, maintenance and integration of complex enterprise-level business software to include project management and account management; multiple-user training and business process analysis. This is a salaried, exempt position. Otay Water District is a Smoking, Tobacco and Nicotine Free Campus. All Otay Water District employees are at-will pursuant to the California Water Code, Section 71362. Notice: Benefits listed below assume full-time regular status. These benefits do not apply to temporary appointments.
Scheduled salary increases include the following: July 1, 2024:
6% Cost-of-Living Adjustment July 14, 2025:
5% Cost-of-Living Adjustment July 13, 2026:
5% Cost-of-Living Adjustment Annual Merit Increases:
Eligible employees are eligible for 3% merit increase on an annual basis until they reach the top of their salary range, based on meeting expectations on their performance review. Vacation:
12 days/year, increasing to a max of 23 days/year.
Sick Leave:
8 days/year, increasing to max of 15 days/year.
Paid Holidays:
14 days/year, including employee's birthday and two floating holidays.
Alternative Work Schedule:
A 9/80 work schedule may be available based on the needs of the department. Upon approval, employees would work 80 hours over 9 days and enjoy one day off every two weeks. Some Operations department staff may be subject to a 4/10 work schedule (four 10-hour days within a week).
PERS Retirement:
The District contracts with the California Public Employees' Retirement System (CalPERS). CalPERS is a defined benefit retirement plan that includes a lifetime benefit determined by a set formula (years of service, age at retirement, and final compensation). Employees hired after January 1, 2013, are subject to the Public Employees' Pension Reform Act (PEPRA).
Employee Contributions: New Member
(hired on or after 1/1/13 who are new CalPERS members or do not have reciprocity with CalPERS):
Are enrolled in the 2% at age 62 formula based on the employee's 36 months of highest average annual compensation limit set by CalPERS. District and employees share the normal employee CalPERS service contribution cost. Employees contribute 7.5% of salary toward the employee CalPERS service contribution cost up to the annual compensation limit set by CalPERS. Classic Member
(hired before January 1, 2013, or who have reciprocity with CalPERS):
Are enrolled in the 2.7% at age 55 formula based on the employee's single highest year annual compensation. Employees contribute 8% of salary towards the employee CalPERS service contribution cost.
The District is also a
Social Security participant
and the District and employee make contributions.
Deferred Compensation Retirement Plan (457 Plan):
Optional plan designed to provide employees with additional retirement income. Employees may elect to contribute a portion of their income on a pre-tax or post-tax basis through payroll deductions.
Medical/Rx Insurance:
Choice of Blue Shield PPO, EPO, HMO or Kaiser HMO plans, 100% premium paid by District for employee and 88% for dependent(s).
Dental Insurance:
100% premium paid by District for employee and 88% paid for dependent(s).
Vision:
100% premium paid by District for employee and 0% for dependent(s).
Flexible Benefits Plan:
The District offers a healthcare and dependent care flexible benefits plan. The healthcare account reimburses the employee on a pre-tax basis for medical, pharmacy, dental and other related expenses not covered by the insurance plans. The dependent care account allows employees to pay for employment-related dependent care expenses on a pre-tax basis.
Group Term Life & Accidental Death and Dismemberment Insurance:
100% premium paid by the District for employee and eligible dependent(s). Depending on employees' annual earnings and/or position, amounts of Life and AD&D insurance range from $15,000 to $50,000. Eligible dependents have life insurance coverage of $1,000.
Voluntary Life Insurance:
Employees may elect to cover themselves and eligible dependents for voluntary life insurance. The full cost of this insurance is paid by the employee via payroll deductions
Short-Term and Long-Term Disability Insurance:
The District provides short-term and long-term disability insurance equal to 66 2/3% of your income after a 30-day elimination period (90-day elimination period for long term disability) if totally disabled due to illness or injury.
Education Reimbursement Program:
Employees are eligible to receive reimbursement for District approved courses not to exceed $3,000 per fiscal year.
Certification Incentive Program:
Eligible District employees that obtain target certifications that exceed the minimum job requirements may qualify for either a base pay percentage increase or receive a monetary incentive.
Employee Assistance Program:
Provides confidential referrals and counseling concerning personal, family, or work-related issues for employees and their dependents.
Free Onsite Workout Facility:
The District has a fully equipped exercise room for employees to use before work, after work or during lunchtime.
Yoga Classes:
On-site Yoga classes are offered during the lunch hour at the employee's expense.
Retirement Benefits: Health Reimbursement Arrangement (HRA) effective September 1, 2024:
A Health Reimbursement Arrangement is an interest-bearing, employer-funded account created in your name to reimburse you tax-free in retirement for eligible medical expenses and premiums. Otay Water District makes deposits of employer contributions and mandatory employee contributions while you are employed, but you will not be able to access funds until retirement or separation of service, having met Otay Water District's vesting requirements.
Tier II Eligibility for All Full-time Regular Employees Hired On or After September 1, 2024: All full-time, regular employees hired on or after September 1, 2024, will participate in a mandatory HRA Plan. The District and the employee will make contributions to the HRA Plan.
The District will contribute $4,000 annually to the employee's HRA from their latest date of hire until they retire or terminate from the District for a maximum period of twenty (20) years. The employee will contribute $1,000.00 annually (or $40 per pay period for the first twenty-five (25) pay periods of the calendar year) to their HRA from their latest date of hire until they retire or terminate from the District. There is a vesting schedule for this Plan as set forth in the Memorandum of Understanding between the Otay Water District Employees Association, effective July 1, 2024 through June 30, 2027. 01
Please identify your highest level of college education COMPLETED. If you do not have a Bachelor's degree or higher, please do not apply for the position as you do not qualify.
None College-level coursework in Computer Science, Information Systems, or a closely related field. Bachelor's Degree in Computer Science, Information Systems, or closely related field. Bachelor's Degree or higher in another field. Bachelor's and Master's Degrees in Computer Science, Information Systems, Business Administration (MBA), Management Information Systems (MIS, Technology Management), or closely related field.
02
If your Degree(s) are in a field other than Computer Science or Information Systems, please identify the degree and explain how it relates to the Business Systems Analyst role. If not applicable, please type N/A. 03
Which best describes your experience in the implementation, documentation, maintenance and integration of complex enterprise-level business software to include project management and account management, multiple-user training, and business process analysis?
I do not have experience in this area. I have less than 2 years of experience in this area. I have 2-3 years of experience in this area. I have 4-5 years of experience in this area. I have 6 or more years of experience in this area.
04
Please elaborate on your experience in the implementation, documentation, maintenance and integration of complex enterprise-level business software to include project management and account management, multiple-user training, and business process analysis. Please provide specific examples of projects, systems, your role, and the outcomes. Do not state "See resume" or "See application" or your application will be considered incomplete. If you do not have any experience in this area, type in N/A. 05
Describe a situation where you successfully gathered and translated business requirements into technical specifications for an enterprise system. What challenges did you face, and how did you address them? 06
What else would you like to tell us that would make you the ideal candidate? Please highlight any unique skills, certifications (e.g., CBAP, PMP, ITIL), or experiences that set you apart. Required Question
$96,441.00 - $146,530.00 Annually Location :
San Diego, CA Job Type:
Full-Time Regular Job Number:
00290 Department:
Administrative Services Opening Date:
08/25/2025
General Duties
Compensation Business Systems Analyst I: $96,441 - $120,551 Business Systems Analyst II: $117,225 - $146,530
Ideal Candidate Do you have experience managing enterprise systems, supporting critical applications, or leading information technology projects? Do you have analytical skills, problem-solving abilities, and a strong sense of mission focus? If so, we would like to hear from you.
We welcome veterans and transitioning military personnel. Are you a former member of the military with experience as an Information Professional Officer (Navy), Information Systems Technician (Navy), Computer Systems Programming Specialist (Air Force), or held a similar position? If so, we encourage you to apply. Consider joining a team of dedicated professionals who work to protect and preserve water, one of our most valuable natural resources. The experience you've gained during your service can continue to impact the world with a career at Otay.
About the Position and Department The Business Systems Analyst may be appointed at either level depending upon qualifications and experience. This position is in the Administrative Services Department, reports directly to the Information Technology Manager, and performs a wide variety of responsible duties in the acquisition, installation, maintenance, integration, and support of applications to enhance the efficiency and effectiveness of District operations and public service delivery; serves as project lead for documenting existing and proposed software/hardware and procedures; and performs special projects requiring independent research, analysis and reporting. The Administrative Services Department is responsible for Geographical Information Systems, Human Resources, Information Technology, Safety and Security, and Purchasing and Facilities, and has a staff of approximately 24 employees.
Applications will be accepted until there are a sufficient number of highly qualified applicants from which to make a selection. However, for the earliest consideration, please submit your application materials by September 14, 2025. For information on the recruitment process, please go to the Employment section of our website or click Examples of Duties
Serves as project leader for acquiring, implementing, maintaining and integrating software applications or elements of larger systems enhancements; works with team members to set project priorities, project task lists and time estimates; performs and coordinates the completion of project tasks to meet time, quality and cost expectations; uses project management tools to monitor and report on progress; meets with customers to review project status and resolve implementation, maintenance, and/or integration issues. Implements the IT and District Strategic Plan as it relates to information systems. Establishes priorities for coordination of system technology initiatives to ensure compliance with the strategic direction of the District. Works with vendors and business partners to negotiate contracts, agreements, and supports initiatives to further the business interests of the District. Works with customers and Information Technology staff to define scope, boundaries and deliverables for business applications integration projects; defines, analyzes and evaluates alternative solutions to meet customer systems requirements and business rules; develops requirement documents; assists customers in making desired changes to work processes. Translates user requirements into system specifications; evaluates vendor software packages for fit with customer business or operational requirements; recommends hardware, network and/or software characteristics and requirements; assists in the evaluation and selection of vendors for software applications projects. Defines application data requirements; identifies data sources; diagrams data flow and data entity relationships; develops data models and logical database design specifications; analyzes systems interface requirements for accessing and using enterprise data; establishes security protocols and privileges. Trains customers on applications and vendor software; selects and/or prepares training materials and handouts. For the complete job descriptions, go to the Employment section of our website or click Required Licenses and/or Certifications A valid California Driver's License: (This requirement is currently under review.)
Minimum Experience, Education, and Training Requirements Both levels require a Bachelor's Degree in Computer Science, Information Systems, or a closely related field.
Business Systems Analyst I:
Two (2) years of journey-level experience in the implementation, documentation, maintenance and integration of complex enterprise-level business software to include project management and account management; multiple-user training and business process analysis.
Business Systems Analyst II:
Four (4) years of journey-level experience in the implementation, documentation, maintenance and integration of complex enterprise-level business software to include project management and account management; multiple-user training and business process analysis. This is a salaried, exempt position. Otay Water District is a Smoking, Tobacco and Nicotine Free Campus. All Otay Water District employees are at-will pursuant to the California Water Code, Section 71362. Notice: Benefits listed below assume full-time regular status. These benefits do not apply to temporary appointments.
Scheduled salary increases include the following: July 1, 2024:
6% Cost-of-Living Adjustment July 14, 2025:
5% Cost-of-Living Adjustment July 13, 2026:
5% Cost-of-Living Adjustment Annual Merit Increases:
Eligible employees are eligible for 3% merit increase on an annual basis until they reach the top of their salary range, based on meeting expectations on their performance review. Vacation:
12 days/year, increasing to a max of 23 days/year.
Sick Leave:
8 days/year, increasing to max of 15 days/year.
Paid Holidays:
14 days/year, including employee's birthday and two floating holidays.
Alternative Work Schedule:
A 9/80 work schedule may be available based on the needs of the department. Upon approval, employees would work 80 hours over 9 days and enjoy one day off every two weeks. Some Operations department staff may be subject to a 4/10 work schedule (four 10-hour days within a week).
PERS Retirement:
The District contracts with the California Public Employees' Retirement System (CalPERS). CalPERS is a defined benefit retirement plan that includes a lifetime benefit determined by a set formula (years of service, age at retirement, and final compensation). Employees hired after January 1, 2013, are subject to the Public Employees' Pension Reform Act (PEPRA).
Employee Contributions: New Member
(hired on or after 1/1/13 who are new CalPERS members or do not have reciprocity with CalPERS):
Are enrolled in the 2% at age 62 formula based on the employee's 36 months of highest average annual compensation limit set by CalPERS. District and employees share the normal employee CalPERS service contribution cost. Employees contribute 7.5% of salary toward the employee CalPERS service contribution cost up to the annual compensation limit set by CalPERS. Classic Member
(hired before January 1, 2013, or who have reciprocity with CalPERS):
Are enrolled in the 2.7% at age 55 formula based on the employee's single highest year annual compensation. Employees contribute 8% of salary towards the employee CalPERS service contribution cost.
The District is also a
Social Security participant
and the District and employee make contributions.
Deferred Compensation Retirement Plan (457 Plan):
Optional plan designed to provide employees with additional retirement income. Employees may elect to contribute a portion of their income on a pre-tax or post-tax basis through payroll deductions.
Medical/Rx Insurance:
Choice of Blue Shield PPO, EPO, HMO or Kaiser HMO plans, 100% premium paid by District for employee and 88% for dependent(s).
Dental Insurance:
100% premium paid by District for employee and 88% paid for dependent(s).
Vision:
100% premium paid by District for employee and 0% for dependent(s).
Flexible Benefits Plan:
The District offers a healthcare and dependent care flexible benefits plan. The healthcare account reimburses the employee on a pre-tax basis for medical, pharmacy, dental and other related expenses not covered by the insurance plans. The dependent care account allows employees to pay for employment-related dependent care expenses on a pre-tax basis.
Group Term Life & Accidental Death and Dismemberment Insurance:
100% premium paid by the District for employee and eligible dependent(s). Depending on employees' annual earnings and/or position, amounts of Life and AD&D insurance range from $15,000 to $50,000. Eligible dependents have life insurance coverage of $1,000.
Voluntary Life Insurance:
Employees may elect to cover themselves and eligible dependents for voluntary life insurance. The full cost of this insurance is paid by the employee via payroll deductions
Short-Term and Long-Term Disability Insurance:
The District provides short-term and long-term disability insurance equal to 66 2/3% of your income after a 30-day elimination period (90-day elimination period for long term disability) if totally disabled due to illness or injury.
Education Reimbursement Program:
Employees are eligible to receive reimbursement for District approved courses not to exceed $3,000 per fiscal year.
Certification Incentive Program:
Eligible District employees that obtain target certifications that exceed the minimum job requirements may qualify for either a base pay percentage increase or receive a monetary incentive.
Employee Assistance Program:
Provides confidential referrals and counseling concerning personal, family, or work-related issues for employees and their dependents.
Free Onsite Workout Facility:
The District has a fully equipped exercise room for employees to use before work, after work or during lunchtime.
Yoga Classes:
On-site Yoga classes are offered during the lunch hour at the employee's expense.
Retirement Benefits: Health Reimbursement Arrangement (HRA) effective September 1, 2024:
A Health Reimbursement Arrangement is an interest-bearing, employer-funded account created in your name to reimburse you tax-free in retirement for eligible medical expenses and premiums. Otay Water District makes deposits of employer contributions and mandatory employee contributions while you are employed, but you will not be able to access funds until retirement or separation of service, having met Otay Water District's vesting requirements.
Tier II Eligibility for All Full-time Regular Employees Hired On or After September 1, 2024: All full-time, regular employees hired on or after September 1, 2024, will participate in a mandatory HRA Plan. The District and the employee will make contributions to the HRA Plan.
The District will contribute $4,000 annually to the employee's HRA from their latest date of hire until they retire or terminate from the District for a maximum period of twenty (20) years. The employee will contribute $1,000.00 annually (or $40 per pay period for the first twenty-five (25) pay periods of the calendar year) to their HRA from their latest date of hire until they retire or terminate from the District. There is a vesting schedule for this Plan as set forth in the Memorandum of Understanding between the Otay Water District Employees Association, effective July 1, 2024 through June 30, 2027. 01
Please identify your highest level of college education COMPLETED. If you do not have a Bachelor's degree or higher, please do not apply for the position as you do not qualify.
None College-level coursework in Computer Science, Information Systems, or a closely related field. Bachelor's Degree in Computer Science, Information Systems, or closely related field. Bachelor's Degree or higher in another field. Bachelor's and Master's Degrees in Computer Science, Information Systems, Business Administration (MBA), Management Information Systems (MIS, Technology Management), or closely related field.
02
If your Degree(s) are in a field other than Computer Science or Information Systems, please identify the degree and explain how it relates to the Business Systems Analyst role. If not applicable, please type N/A. 03
Which best describes your experience in the implementation, documentation, maintenance and integration of complex enterprise-level business software to include project management and account management, multiple-user training, and business process analysis?
I do not have experience in this area. I have less than 2 years of experience in this area. I have 2-3 years of experience in this area. I have 4-5 years of experience in this area. I have 6 or more years of experience in this area.
04
Please elaborate on your experience in the implementation, documentation, maintenance and integration of complex enterprise-level business software to include project management and account management, multiple-user training, and business process analysis. Please provide specific examples of projects, systems, your role, and the outcomes. Do not state "See resume" or "See application" or your application will be considered incomplete. If you do not have any experience in this area, type in N/A. 05
Describe a situation where you successfully gathered and translated business requirements into technical specifications for an enterprise system. What challenges did you face, and how did you address them? 06
What else would you like to tell us that would make you the ideal candidate? Please highlight any unique skills, certifications (e.g., CBAP, PMP, ITIL), or experiences that set you apart. Required Question