State Farm
Customer Relations Representative - State Farm Agent Team Member
State Farm, Canton, Georgia, us, 30169
Benefits:
401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Training & development ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Megan Green - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
**CTS assessment must be completed prior to interview**
RESPONSIBILITIES:
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Position is base salary, plus sales commission and bonuses. QUALIFICATIONS:
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Fluent in Spanish is required. Must be able to commute to office.
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401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Training & development ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Megan Green - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
**CTS assessment must be completed prior to interview**
RESPONSIBILITIES:
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Position is base salary, plus sales commission and bonuses. QUALIFICATIONS:
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Fluent in Spanish is required. Must be able to commute to office.
#J-18808-Ljbffr