Customer Relations Representative - State Farm Agent Team Member
State Farm Agent - San Jose, California, United States, 95199
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Customer Relations Representative - State Farm Agent Team Member
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State Farm Agent Role Description
As a Customer Relations Representative - State Farm Agent Team Member with Jim Edington - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Replies within 24 hours
Benefits
401(k) 401(k) matching Competitive salary Paid time off Training & development
Role Description
As a Customer Relations Representative - State Farm Agent Team Member with Jim Edington - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction.
Qualifications
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
Compensation: $55,000.00 - $75,000.00 per year
My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In San Jose, CA And Help Customers With Their Insurance And Financial Services Needs, Including
Auto insurance Home insurance Life insurance Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
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