City of Cocoa Beach
Communications Officer (53366)
City of Cocoa Beach, Cocoa Beach, Florida, United States, 32931
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Communications Officer (53366)
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Communications Officer (53366)
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City of Cocoa Beach $18.04/hour, plus shift differentials, education incentives, a generous benefits package including 11 paid holidays, PTO, Pension, No-Cost Employee Health clinic, City-Paid Employee Health Insurance, and more!
Under general supervision, performs specialized radio and communications work for the City Police Department, serving as a Telecommunication Officer on an assigned shift. Work involves receiving incoming calls, dispatching applicable personnel, and operating a computer terminal connected to the Florida Crime Information Center, National Crime Information Center. Work also includes dispatching units or representatives from the City Police and Fire departments, requesting units from Brevard County Fire Rescue, other law enforcement agencies, wildlife services, animal control, etc. Reports to the Communications Center Supervisor.
Must be able to pass the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) background check.
Essential Job Functions
Answers all telephone lines (E911 and administrative). Receives complaints, calls for help, reports of deaths, injuries, suicide attempts, robberies, fires, accidents, burglaries, alarms, missing persons, stolen vehicles, etc. Determines the nature and location of the emergency; determine priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures. Monitors and operates TDD teletype to communicate with hearing or speech-impaired callers. Receives and records all data reported for officer response. Analyzes the information for input into the Computer-Aided Dispatch System. Updates responding units to changes or further information received pertaining to calls they are responding. Maintains contact with all units on assignment. Monitors officer status at all times- location and availability. Operates emergency communication systems to receive and transmit messages for City Police and Fire departments. Monitors several public safety radio frequencies. Requests assistance from other law enforcement agencies, Brevard County Fire Rescue, air ambulance services, public utilities, animal control, wildlife services, various human services agencies, etc.; receives complaints and requests for service by telephone or radio and in person; obtains necessary information and dispatches necessary officials. Operates a computer terminal connected to a network which includes the Florida Crime Information Center, the National Crime Information Center. Corresponds with other law enforcement or public services jurisdictions through computer system; processes and maintains records of information obtained.
Additional Job Functions
Performs routine maintenance of office equipment and work area. Performs other related work as required.
Graduation from high school, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must not have been on probation for the conviction of a felony or of a misdemeanor involving moral turpitude, as defined by law. Requires minimum 45 wpm typing speed when tested.
Special Requirements
Within twelve months of being assigned to position must attain Public Safety Telecommunicator certification by the Florida Department of Health. This is a condition of continued employment.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Marketing, Public Relations, and Writing/Editing Industries
Government Administration Referrals increase your chances of interviewing at City of Cocoa Beach by 2x Sign in to set job alerts for Communications Officer roles.
Palm Bay, FL $38,242.00-$46,483.00 1 month ago Communications Officer I - Police Support Services
Melbourne, FL $75,000.00-$85,000.00 4 days ago GUARDIAN AD LITEM OFFICE, 18TH CIRCUIT- OPS CHILD ADVOCATE MANAGER- 21818004
Advanced Technology Architect for Space-Based Communications Network (Top Secret Clearance Required)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Communications Officer (53366)
role at
City of Cocoa Beach 3 days ago Be among the first 25 applicants Join to apply for the
Communications Officer (53366)
role at
City of Cocoa Beach $18.04/hour, plus shift differentials, education incentives, a generous benefits package including 11 paid holidays, PTO, Pension, No-Cost Employee Health clinic, City-Paid Employee Health Insurance, and more!
Under general supervision, performs specialized radio and communications work for the City Police Department, serving as a Telecommunication Officer on an assigned shift. Work involves receiving incoming calls, dispatching applicable personnel, and operating a computer terminal connected to the Florida Crime Information Center, National Crime Information Center. Work also includes dispatching units or representatives from the City Police and Fire departments, requesting units from Brevard County Fire Rescue, other law enforcement agencies, wildlife services, animal control, etc. Reports to the Communications Center Supervisor.
Must be able to pass the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) background check.
Essential Job Functions
Answers all telephone lines (E911 and administrative). Receives complaints, calls for help, reports of deaths, injuries, suicide attempts, robberies, fires, accidents, burglaries, alarms, missing persons, stolen vehicles, etc. Determines the nature and location of the emergency; determine priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures. Monitors and operates TDD teletype to communicate with hearing or speech-impaired callers. Receives and records all data reported for officer response. Analyzes the information for input into the Computer-Aided Dispatch System. Updates responding units to changes or further information received pertaining to calls they are responding. Maintains contact with all units on assignment. Monitors officer status at all times- location and availability. Operates emergency communication systems to receive and transmit messages for City Police and Fire departments. Monitors several public safety radio frequencies. Requests assistance from other law enforcement agencies, Brevard County Fire Rescue, air ambulance services, public utilities, animal control, wildlife services, various human services agencies, etc.; receives complaints and requests for service by telephone or radio and in person; obtains necessary information and dispatches necessary officials. Operates a computer terminal connected to a network which includes the Florida Crime Information Center, the National Crime Information Center. Corresponds with other law enforcement or public services jurisdictions through computer system; processes and maintains records of information obtained.
Additional Job Functions
Performs routine maintenance of office equipment and work area. Performs other related work as required.
Graduation from high school, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Must not have been on probation for the conviction of a felony or of a misdemeanor involving moral turpitude, as defined by law. Requires minimum 45 wpm typing speed when tested.
Special Requirements
Within twelve months of being assigned to position must attain Public Safety Telecommunicator certification by the Florida Department of Health. This is a condition of continued employment.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Marketing, Public Relations, and Writing/Editing Industries
Government Administration Referrals increase your chances of interviewing at City of Cocoa Beach by 2x Sign in to set job alerts for Communications Officer roles.
Palm Bay, FL $38,242.00-$46,483.00 1 month ago Communications Officer I - Police Support Services
Melbourne, FL $75,000.00-$85,000.00 4 days ago GUARDIAN AD LITEM OFFICE, 18TH CIRCUIT- OPS CHILD ADVOCATE MANAGER- 21818004
Advanced Technology Architect for Space-Based Communications Network (Top Secret Clearance Required)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr