Bonton Farms
SHIFT LEAD BARISTA/RETAIL SUPPPORT
Overview of Role:
Bonton Farms is seeking a passionate and experienced
Shift Lead Barista/Retail Support
to help lead day-to-day operations at our coffee house and farmer's market. As a key member of our team, the Shift Lead Barista will ensure exceptional customer experience while supporting staff, maintaining quality standards, and assisting in retail and inventory operations. This role is ideal for someone with a strong background in specialty coffee, leadership, and customer service, who also shares a commitment to the mission and community of Bonton Farms.
Responsibilities:
The Shift Lead Barista is responsible for supporting the overall goals and daily operations of the Coffee House and Farmer's Market, ensuring both run smoothly and meet performance standards.
Key Responsibilities:
Prepare high-quality coffee, non-coffee beverages, and food items to standard. Lead and support team members during shifts to ensure a smooth and efficient operation. Coach, train, and mentor baristas and retail staff on best practices and customer service. Operate and troubleshoot POS systems for both the coffee house and farmer's market. Monitor product quality, inventory levels, and cleanliness throughout the shift. Assist with stocking retail items and fresh produce; reorder supplies as needed. Uphold health and safety standards at all times. Contribute to menu development and suggest new beverage or pastry offerings. Help coordinate and participate in on-site and off-site pop-up markets. Support online, wholesale, and special-order fulfillment. Qualifications:
2-3 years of barista experience in a specialty coffee setting required. Previous leadership or shift lead experience strongly preferred. Strong customer service and communication skills. Knowledge of coffee brewing techniques, food handling, and retail operations. Ability to manage time, delegate tasks, and problem-solve in a fast-paced environment. Passion for community-driven work and alignment with the mission of Bonton Farms. Deep passion for mission-driven work, with humility, integrity, and a servant leadership approach. Passion, humility, integrity, positive attitude, humble, mission-driven and self-directed. Preferred Experience:
3+ years in coffee or food service. Experience in team development and employee growth.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Our Mission
Transform lives by disrupting systems of inequity, laying a foundation where change yields health, wholeness and opportunity as the norm.
Vision
The change in Bonton becomes the change in the World.
Core Principal
Our values are bathed in our Christian faith, born out of a passion for people and guide how we put them into action.
What is Bonton?
For the last 200 years, racial injustice and systemic oppression prevented opportunities in Bonton, a community in South Dallas, that were a given elsewhere. People here experienced higher rates of diabetes, stroke and cancer, and 48% of residents lived in poverty. Residents have been denied access to the seven human essentials that are necessary to survive and thrive - health & wellness, economic stability, safe and affordable housing, transportation, a sense of belonging, education and access to fair credit. Today, the community is transforming, and healing is coming from within.
Who We Are
Bonton Farms is on a mission is to transform lives by disrupting systems of inequity, laying a foundation where health, wholeness, and opportunity are the norm for all people. While many nonprofits work to solve one issue, Bonton Farms focuses on place-based interventions to build community capacity for long-term change. As the ecosystem of community resources improves, the neighbors in Bonton use these resources to build successful, self-sufficient lives, ultimately interrupting the impact of decades of disenfranchisement. Bonton Farms' programs focus on the all of the seven human essentials that the community has been denied for so long. We invite you to come and join us in the transformation!
Overview of Role:
Bonton Farms is seeking a passionate and experienced
Shift Lead Barista/Retail Support
to help lead day-to-day operations at our coffee house and farmer's market. As a key member of our team, the Shift Lead Barista will ensure exceptional customer experience while supporting staff, maintaining quality standards, and assisting in retail and inventory operations. This role is ideal for someone with a strong background in specialty coffee, leadership, and customer service, who also shares a commitment to the mission and community of Bonton Farms.
Responsibilities:
The Shift Lead Barista is responsible for supporting the overall goals and daily operations of the Coffee House and Farmer's Market, ensuring both run smoothly and meet performance standards.
Key Responsibilities:
Prepare high-quality coffee, non-coffee beverages, and food items to standard. Lead and support team members during shifts to ensure a smooth and efficient operation. Coach, train, and mentor baristas and retail staff on best practices and customer service. Operate and troubleshoot POS systems for both the coffee house and farmer's market. Monitor product quality, inventory levels, and cleanliness throughout the shift. Assist with stocking retail items and fresh produce; reorder supplies as needed. Uphold health and safety standards at all times. Contribute to menu development and suggest new beverage or pastry offerings. Help coordinate and participate in on-site and off-site pop-up markets. Support online, wholesale, and special-order fulfillment. Qualifications:
2-3 years of barista experience in a specialty coffee setting required. Previous leadership or shift lead experience strongly preferred. Strong customer service and communication skills. Knowledge of coffee brewing techniques, food handling, and retail operations. Ability to manage time, delegate tasks, and problem-solve in a fast-paced environment. Passion for community-driven work and alignment with the mission of Bonton Farms. Deep passion for mission-driven work, with humility, integrity, and a servant leadership approach. Passion, humility, integrity, positive attitude, humble, mission-driven and self-directed. Preferred Experience:
3+ years in coffee or food service. Experience in team development and employee growth.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Our Mission
Transform lives by disrupting systems of inequity, laying a foundation where change yields health, wholeness and opportunity as the norm.
Vision
The change in Bonton becomes the change in the World.
Core Principal
Our values are bathed in our Christian faith, born out of a passion for people and guide how we put them into action.
What is Bonton?
For the last 200 years, racial injustice and systemic oppression prevented opportunities in Bonton, a community in South Dallas, that were a given elsewhere. People here experienced higher rates of diabetes, stroke and cancer, and 48% of residents lived in poverty. Residents have been denied access to the seven human essentials that are necessary to survive and thrive - health & wellness, economic stability, safe and affordable housing, transportation, a sense of belonging, education and access to fair credit. Today, the community is transforming, and healing is coming from within.
Who We Are
Bonton Farms is on a mission is to transform lives by disrupting systems of inequity, laying a foundation where health, wholeness, and opportunity are the norm for all people. While many nonprofits work to solve one issue, Bonton Farms focuses on place-based interventions to build community capacity for long-term change. As the ecosystem of community resources improves, the neighbors in Bonton use these resources to build successful, self-sufficient lives, ultimately interrupting the impact of decades of disenfranchisement. Bonton Farms' programs focus on the all of the seven human essentials that the community has been denied for so long. We invite you to come and join us in the transformation!