Logo
Bonton Farms

Program Manager

Bonton Farms, Dallas, Texas, United States, 75215

Save Job

Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Regional Manager (North Texas)

What is Grocery Connect?

Grocery Connect is creating a network of tech-enabled access hubs that are designed to address various economic and social drivers of health. We focus on

food & nutrition insecurity ,

economic mobility , and

digital inclusion .

Background:

Grocery Connect, a program of Bonton Farms, is committed to improving convenient access to fresh, healthy food in Dallas... and beyond. At its core, the program addresses systemic barriers - such as transportation, affordability, and digital exclusion - by building partnerships with industry, complementary nonprofit service providers, healthcare + academic networks, and its backbone grocery partner Kroger. This consortium-supported approach enables Grocery Connect to provide immediate relief to food-insecure families, in addition to empowering communities through sustainable, long-term solutions.

Job Overview

As the Program Manager of Grocery Connect, your mission is to oversee the day-to-day programming and operations of Grocery Connect centers in Dallas. You will lead program implementation, manage operational workflows, and supervise staff to ensure high-quality service delivery and client (or, "Connection") satisfaction. This role requires a nimble, detail-oriented leader with strong organizational skills who can manage multiple programs simultaneously while maintaining operational excellence. You will work closely with community partners, support team development, and ensure consistent program quality across all Dallas locations.

Key Responsibilities

Program Operations Leadership

Oversee daily operations of Grocery Connect centers in Dallas, ensuring consistent service delivery and client satisfaction Develop and refine operational processes and workflows to optimize program efficiency Monitor program quality and implement continuous improvements based on client feedback and outcomes Travel locally to center locations and partner sites, as needed Program Oversight

Directly manage the "Snack Lab" and "Cooking up Connections" programs, including scheduling, curriculum delivery, and participant engagement Coordinate marketing efforts to help promote programs and encourage community participation Track program attendance, engagement, and outcomes to ensure program effectiveness Team Management

Promote a culture of kindness, attention to detail, innovation, and accountability Provide supervision, coaching, training, and performance feedback to team members Create and maintain staff schedules, ensuring appropriate coverage for all programs Partnership & Community Engagement

Maintain and strengthen existing partnerships with local organizations in the food access, healthcare, and education sectors Participate in community meetings and collaborative initiatives and, on occasion, media engagements, as Grocery Connect's representative Budget and Program Metrics

Track and report on program metrics, including participation rates, client outcomes, and operational efficiency Monitor program budgets and expenses, ensuring fiscal responsibility and alignment with organizational goals Required Qualifications

Bachelor's degree in a relevant field (e.g., Public Health, Social Work, Nonprofit Management, Business) Minimum 3-5 years of program management experience with demonstrated success in program implementation and oversight Proven supervisory experience managing staff and coordinating team activities Experience working in Dallas communities with understanding of local needs and cultural dynamics, particularly community-based programming or social services Excellent verbal and written communication skills with ability to engage diverse stakeholders Ability to manage multiple programs simultaneously while maintaining quality standards Commitment to equity, inclusion, and the mission of Grocery Connect and Bonton Farms Proficiency in budgeting, data collection, and program reporting, as well as Office and/or G Suite and database management systems Preferred Qualifications

5-7 years of program management experience, preferably in nonprofit, food access, public health sectors, or sales Experience with health equity, food justice, or community development programs Work Environment & Physical Requirements

Daily work primarily based in Dallas Grocery Connect centers Must be able to stand and walk for extended periods during program activities and events Ability to lift and carry up to 25 pounds for program materials and supplies Must be comfortable working in various environments, including community and recreation centers and outdoor locations Some evening and weekend work required for programs and community events Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Work remote temporarily due to COVID-19.

Compensation: $70,000.00 - $75,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our Mission

Transform lives by disrupting systems of inequity, laying a foundation where change yields health, wholeness and opportunity as the norm.

Vision

The change in Bonton becomes the change in the World.

Core Principal

Our values are bathed in our Christian faith, born out of a passion for people and guide how we put them into action.

What is Bonton?

For the last 200 years, racial injustice and systemic oppression prevented opportunities in Bonton, a community in South Dallas, that were a given elsewhere. People here experienced higher rates of diabetes, stroke and cancer, and 48% of residents lived in poverty. Residents have been denied access to the seven human essentials that are necessary to survive and thrive - health & wellness, economic stability, safe and affordable housing, transportation, a sense of belonging, education and access to fair credit. Today, the community is transforming, and healing is coming from within.

Who We Are

Bonton Farms is on a mission is to transform lives by disrupting systems of inequity, laying a foundation where health, wholeness, and opportunity are the norm for all people. While many nonprofits work to solve one issue, Bonton Farms focuses on place-based interventions to build community capacity for long-term change. As the ecosystem of community resources improves, the neighbors in Bonton use these resources to build successful, self-sufficient lives, ultimately interrupting the impact of decades of disenfranchisement. Bonton Farms' programs focus on the all of the seven human essentials that the community has been denied for so long. We invite you to come and join us in the transformation!