Minnesota Staffing
Business Systems Analyst II
Salary: $79,580.80 - $129,064.00 Annually Location: 390 Robert St. N, St. Paul, MN Job Type: Full-Time Job Number: 2024-00550 Division: Metropolitan Transportation Services Opening Date: 08/29/2025 Closing Date: 9/12/2025 11:59 PM Central The Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area, is seeking a Business Systems Analyst 2 for its Metropolitan Transportation Services (MTS) Division. MTS conducts planning for the regional transportation system and provides direct transit service through contracts or partnerships with counties. How Your Work Would Contribute
The Business Systems Analyst 2 role ensures that technical solutions are developed to satisfy business needs. The position works with the business to identify opportunities for improvement in business operations and processes; is involved in the design or modification of business systems; gathers, documents, and analyzes business needs and requirements; documents the functional design of systems; and may help test systems and create system documentation and user manuals. This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin. This posting will create a six-month eligibility list for current and future openings. What You Would Do In This Job
Work with internal and external business partners to align technology solutions with business strategies. Support moderate to highly complex business processes by developing and documenting procedures, and developing contract oversight resources. Implement business process changes, and business process redesign and documentation as needed for new technology and reorganization of contract oversight personnel. Elicit, analyze, document, and manage business requirements for use in business cases, project plans, inform operating procedures, and business workflows. Analyze operations to understand their strengths and weaknesses to determine opportunities for improvements. Provide technical assistance on bus based technology system use; troubleshoot and respond to operational problems and client request for assistance. Perform configuration and modification of systems in interface tools. Coordinate with Council IT to ensure network capacity is available and functioning as expected. Track and document change for functional and business specifications; write procedures for record and use in training. Coordinate with transit service contractor and technology contractor to schedule technology installations and removals, to include cameras, network equipment, and other bus based technology. Serve as point of contact for law enforcement video requests. Review, prepare, and deliver reports. May work with information services staff in the analysis, design, configuration, testing and maintenance of systems. Analyze business processes and procedures to recommend best practices for improving business processes using information systems. Read and keep up to date on business functional areas to understand system requirements. May provide work direction on a limited basis. Act as bus camera system subject matter expert. Serve as point of contact for continuity of operations, and when manager is out of the office. Other related duties as assigned. Education And Experience Required
Any of the following combinations of experience (analyzing business processes) and completed education (degree field of study in Management Information Systems, Business Administration, or a related field): High school diploma/GED with seven (7) years of experience Associate degree with five (5) years of experience Bachelor's degree with three (3) years of experience Desired Qualifications
At least three (3) or more years of experience and excellent skills using MS Office suite. At least three (3) or more years of experience with electronic device network configuration. Experience providing technical system support to employees and sharing knowledge of device network configuration and analysis techniques with other staff. Experience identifying and documenting department process gaps for process improvement and job profile creation. Experience in supporting software vendors design workflows that meet business strategies and regulatory requirements. Experience in project management working to meet different stakeholder requirements. Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees. Knowledge, Skills, And Abilities
Knowledge of goals, operating procedures, workflow and regulations. Knowledge of workflow analysis and simplification techniques. Intermediate skills in Microsoft Office (Word, Excel, PowerPoint). Ability to read, analyze and interpret professional journals, technical procedures and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to interpret and apply mathematics and statistical methods and procedures. Excellent oral and written communication skills. What You Can Expect From Us
We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. We encourage our employees to develop their skills through on-site training and tuition reimbursement. We provide a competitive salary, excellent benefits, and a good work/life balance. Union/Grade: AFSCME / Grade G FSLA Status: Exempt Safety Sensitive: No Note: Although the full salary range is displayed, the hiring salary will be determined based on the final candidate's qualifications, the Council's internal pay structures, and our total compensation package for the position. Work Environment: Work is performed in a standard office setting. May require travel between priority work sites to other sites. The recruitment process involves reviewing your minimum qualifications, rating your education and experience, conducting a structured panel interview, and a selection interview. If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check may be conducted if applicable to the job. If you are already an employee of the Metropolitan Council a driving record check may be conducted if applicable to the position. If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us. Some highlights about our benefits are listed below: Guaranteed monthly retirement income through Minnesota State Retirement System pension fund Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan Two or more medical plans from which to choose, with employer contribution towards premiums over 80% Dental insurance, life insurance and vision insurance Free: Well@Work clinic, bus/rail pass valued at over $1200 per year, parking at many job locations, fitness centers at many job locations, Employee Assistance Program, extensive health and wellness programs and resources
Salary: $79,580.80 - $129,064.00 Annually Location: 390 Robert St. N, St. Paul, MN Job Type: Full-Time Job Number: 2024-00550 Division: Metropolitan Transportation Services Opening Date: 08/29/2025 Closing Date: 9/12/2025 11:59 PM Central The Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area, is seeking a Business Systems Analyst 2 for its Metropolitan Transportation Services (MTS) Division. MTS conducts planning for the regional transportation system and provides direct transit service through contracts or partnerships with counties. How Your Work Would Contribute
The Business Systems Analyst 2 role ensures that technical solutions are developed to satisfy business needs. The position works with the business to identify opportunities for improvement in business operations and processes; is involved in the design or modification of business systems; gathers, documents, and analyzes business needs and requirements; documents the functional design of systems; and may help test systems and create system documentation and user manuals. This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin. This posting will create a six-month eligibility list for current and future openings. What You Would Do In This Job
Work with internal and external business partners to align technology solutions with business strategies. Support moderate to highly complex business processes by developing and documenting procedures, and developing contract oversight resources. Implement business process changes, and business process redesign and documentation as needed for new technology and reorganization of contract oversight personnel. Elicit, analyze, document, and manage business requirements for use in business cases, project plans, inform operating procedures, and business workflows. Analyze operations to understand their strengths and weaknesses to determine opportunities for improvements. Provide technical assistance on bus based technology system use; troubleshoot and respond to operational problems and client request for assistance. Perform configuration and modification of systems in interface tools. Coordinate with Council IT to ensure network capacity is available and functioning as expected. Track and document change for functional and business specifications; write procedures for record and use in training. Coordinate with transit service contractor and technology contractor to schedule technology installations and removals, to include cameras, network equipment, and other bus based technology. Serve as point of contact for law enforcement video requests. Review, prepare, and deliver reports. May work with information services staff in the analysis, design, configuration, testing and maintenance of systems. Analyze business processes and procedures to recommend best practices for improving business processes using information systems. Read and keep up to date on business functional areas to understand system requirements. May provide work direction on a limited basis. Act as bus camera system subject matter expert. Serve as point of contact for continuity of operations, and when manager is out of the office. Other related duties as assigned. Education And Experience Required
Any of the following combinations of experience (analyzing business processes) and completed education (degree field of study in Management Information Systems, Business Administration, or a related field): High school diploma/GED with seven (7) years of experience Associate degree with five (5) years of experience Bachelor's degree with three (3) years of experience Desired Qualifications
At least three (3) or more years of experience and excellent skills using MS Office suite. At least three (3) or more years of experience with electronic device network configuration. Experience providing technical system support to employees and sharing knowledge of device network configuration and analysis techniques with other staff. Experience identifying and documenting department process gaps for process improvement and job profile creation. Experience in supporting software vendors design workflows that meet business strategies and regulatory requirements. Experience in project management working to meet different stakeholder requirements. Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees. Knowledge, Skills, And Abilities
Knowledge of goals, operating procedures, workflow and regulations. Knowledge of workflow analysis and simplification techniques. Intermediate skills in Microsoft Office (Word, Excel, PowerPoint). Ability to read, analyze and interpret professional journals, technical procedures and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to interpret and apply mathematics and statistical methods and procedures. Excellent oral and written communication skills. What You Can Expect From Us
We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. We encourage our employees to develop their skills through on-site training and tuition reimbursement. We provide a competitive salary, excellent benefits, and a good work/life balance. Union/Grade: AFSCME / Grade G FSLA Status: Exempt Safety Sensitive: No Note: Although the full salary range is displayed, the hiring salary will be determined based on the final candidate's qualifications, the Council's internal pay structures, and our total compensation package for the position. Work Environment: Work is performed in a standard office setting. May require travel between priority work sites to other sites. The recruitment process involves reviewing your minimum qualifications, rating your education and experience, conducting a structured panel interview, and a selection interview. If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check may be conducted if applicable to the job. If you are already an employee of the Metropolitan Council a driving record check may be conducted if applicable to the position. If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us. Some highlights about our benefits are listed below: Guaranteed monthly retirement income through Minnesota State Retirement System pension fund Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan Two or more medical plans from which to choose, with employer contribution towards premiums over 80% Dental insurance, life insurance and vision insurance Free: Well@Work clinic, bus/rail pass valued at over $1200 per year, parking at many job locations, fitness centers at many job locations, Employee Assistance Program, extensive health and wellness programs and resources