Miami University
Application Analyst I/Application Analyst II
Miami University, Oxford, Ohio, United States, 45056
Application Analyst I/II
Shape the Future of Technology at Miami University About Miami University A nationally recognized public institution, Miami University is dedicated to student-centered learning, academic excellence, and advancing knowledge for the benefit of society. We are committed to fostering an environment that celebrates diversity, cultivates equity, and promotes inclusive excellence. Position Summary Are you a technology enthusiast who thrives on solving complex challenges and contributing to meaningful initiatives? Miami University invites you to join our dynamic and collaborative team as an Application Analyst I/II. In this pivotal role, you will support mission-critical systems, swiftly respond to technical incidents, and drive operational excellence across the University's technology landscape. At Miami, you will find a vibrant professional community, exceptional benefitsincluding healthcare, dental, retirement plans, tuition reimbursementand an environment committed to balancing work and life. Opportunities for Advancement The Application Analyst I/II role is designed as an entry point to more advanced technical and leadership positions within Miami University's IT Services division, including senior analyst, systems architect, and project management tracks. Application Analyst I
Dive into troubleshooting application and service issues, with mentorship from experienced colleagues. Respond to system health alerts swiftly, ensuring reliability through proven operational procedures. Help safeguard service availability after hours during scheduled on-call rotations. Drive improvements by collaborating with development teams to implement system changes and service requests. Partner with peer teams to triage, troubleshoot, and resolve technical challenges. Uphold operational excellence by following and enhancing documented processes and change management practices. Own your growth by participating in ongoing technical and professional development initiatives. Application Analyst II
Take ownership of resolving escalated software, service, and system issues independently. Diagnose root causes behind system alerts and drive corrective actions to completion. Identify application defects early and escalate them for resolution proactively. Manage operational tasks confidently across Linux and Windows server environments. Evaluate service architecture for alignment with operational best practices and recommend enhancements. Provide constructive feedback to strengthen system design, scalability, and performance. Contribute to operational excellence by expanding and refining internal knowledge bases. Remain a reliable part of the on-call rotation to support critical incident response efforts. Recommend and implement preventive measures that boost overall system resilience. Minimum Qualifications: Application Analyst I: Associate's degree earned by date of hire and 0-1 years relevant work experience supporting enterprise systems (OR) 2+ years relevant experience supporting enterprise systems Application Analyst II: Bachelor's degree earned by date of hire and 1+ years of relevant work experience supporting enterprise systems (OR) Associate's degree earned by date of hire and 3+ years of relevant work experience supporting enterprise systems (OR) 5+ years relevant experience supporting enterprise systems Required Application Documents resume, cover letter Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility. For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at http://www.miamioh.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223. Labor Law Posters for Applicants Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.
Shape the Future of Technology at Miami University About Miami University A nationally recognized public institution, Miami University is dedicated to student-centered learning, academic excellence, and advancing knowledge for the benefit of society. We are committed to fostering an environment that celebrates diversity, cultivates equity, and promotes inclusive excellence. Position Summary Are you a technology enthusiast who thrives on solving complex challenges and contributing to meaningful initiatives? Miami University invites you to join our dynamic and collaborative team as an Application Analyst I/II. In this pivotal role, you will support mission-critical systems, swiftly respond to technical incidents, and drive operational excellence across the University's technology landscape. At Miami, you will find a vibrant professional community, exceptional benefitsincluding healthcare, dental, retirement plans, tuition reimbursementand an environment committed to balancing work and life. Opportunities for Advancement The Application Analyst I/II role is designed as an entry point to more advanced technical and leadership positions within Miami University's IT Services division, including senior analyst, systems architect, and project management tracks. Application Analyst I
Dive into troubleshooting application and service issues, with mentorship from experienced colleagues. Respond to system health alerts swiftly, ensuring reliability through proven operational procedures. Help safeguard service availability after hours during scheduled on-call rotations. Drive improvements by collaborating with development teams to implement system changes and service requests. Partner with peer teams to triage, troubleshoot, and resolve technical challenges. Uphold operational excellence by following and enhancing documented processes and change management practices. Own your growth by participating in ongoing technical and professional development initiatives. Application Analyst II
Take ownership of resolving escalated software, service, and system issues independently. Diagnose root causes behind system alerts and drive corrective actions to completion. Identify application defects early and escalate them for resolution proactively. Manage operational tasks confidently across Linux and Windows server environments. Evaluate service architecture for alignment with operational best practices and recommend enhancements. Provide constructive feedback to strengthen system design, scalability, and performance. Contribute to operational excellence by expanding and refining internal knowledge bases. Remain a reliable part of the on-call rotation to support critical incident response efforts. Recommend and implement preventive measures that boost overall system resilience. Minimum Qualifications: Application Analyst I: Associate's degree earned by date of hire and 0-1 years relevant work experience supporting enterprise systems (OR) 2+ years relevant experience supporting enterprise systems Application Analyst II: Bachelor's degree earned by date of hire and 1+ years of relevant work experience supporting enterprise systems (OR) Associate's degree earned by date of hire and 3+ years of relevant work experience supporting enterprise systems (OR) 5+ years relevant experience supporting enterprise systems Required Application Documents resume, cover letter Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility. For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at http://www.miamioh.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223. Labor Law Posters for Applicants Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.