GateKeeper Proximity | Fastest MFA
IT Sales Support Engineer
GateKeeper Proximity | Fastest MFA, College Park, Maryland, us, 20741
Join to apply for the
IT Sales Support Engineer
role at
GateKeeper Proximity | Fastest MFA 2 months ago Be among the first 25 applicants Join to apply for the
IT Sales Support Engineer
role at
GateKeeper Proximity | Fastest MFA Get AI-powered advice on this job and more exclusive features. Our young, adventurous company is full of obsessed startup pirates hunting gold and glory. We now seek other skilled, forward-thinking, and radical pioneers to share the journey (and wealth). Were a rampaging, funded hardware/software security tech startup outside of DC in College Park, MD. Expert? Build cutting-edge, new technologies in many industries. Explorer? Be the first to do and discover things at our company. Ambitious? Learn fast, build your team and become your own boss. Egalitarian? Cherish freedom and love independence? Result-oriented? Youre just like usjoin us and lets master the stars.
Responsibilities
In this demanding, customer-facing role, the candidate will regularly interact with client-side stakeholders to address complex organization-specific business process needs and provide on-demand technical solutions. We need someone who is interested in working with new and continuously developing software. A potential applicant should be comfortable resolving Tier 2 & 3 technical support via screen sharing apps and direct phone calls. Should be prepared to make feature recommendations based on existing customer on feedback and improved usability.
- Must have unparalleled troubleshooting analytical and investigative abilities - Proven problem solving and technical skills to find, document, and report bugs
Minimum Qualifications
- Have experience managing Active Directory systems for ID management and system configurations - Provide troubleshooting resolution and updating/upgrading of software to existing customers - Provide accurate information on IT products or services - Tech savvy with working knowledge of office automation products, databases, and remote control - Familiar managing Active Directory systems for health care systems - Familiar with helpdesk ticketing systems such as Zendesk - Experience managing live chats, testing, and troubleshooting solutions - Have prior developer object-oriented programing experience such as Javascript or C# is a plus!
Position Type/Compensation
- Contract-to-full-time hire; unlimited growth potential; creative freedom; high level of autonomy - Base salary + early employee stock options + generous bonuses + prizes - Unlimited vacation and sick days with flex hours performance based on results, not just hours worked - Well-supplied: meals, snacks, drinks, instant Starbucks coffee, Tabasco, ale & spirits - Well-armed: triple-monitors, gaming keyboard, headset, ergonomic chair, and your own supply budget - Limitless promotion opportunities, prospects to travel (Europe, Las Vegas, Alaska, etc.), outings, and happy hours
Location:
Our office is in College Park, adjacent to the metro. DC/MD/VA area applicants.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
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IT Sales Support Engineer
role at
GateKeeper Proximity | Fastest MFA 2 months ago Be among the first 25 applicants Join to apply for the
IT Sales Support Engineer
role at
GateKeeper Proximity | Fastest MFA Get AI-powered advice on this job and more exclusive features. Our young, adventurous company is full of obsessed startup pirates hunting gold and glory. We now seek other skilled, forward-thinking, and radical pioneers to share the journey (and wealth). Were a rampaging, funded hardware/software security tech startup outside of DC in College Park, MD. Expert? Build cutting-edge, new technologies in many industries. Explorer? Be the first to do and discover things at our company. Ambitious? Learn fast, build your team and become your own boss. Egalitarian? Cherish freedom and love independence? Result-oriented? Youre just like usjoin us and lets master the stars.
Responsibilities
In this demanding, customer-facing role, the candidate will regularly interact with client-side stakeholders to address complex organization-specific business process needs and provide on-demand technical solutions. We need someone who is interested in working with new and continuously developing software. A potential applicant should be comfortable resolving Tier 2 & 3 technical support via screen sharing apps and direct phone calls. Should be prepared to make feature recommendations based on existing customer on feedback and improved usability.
- Must have unparalleled troubleshooting analytical and investigative abilities - Proven problem solving and technical skills to find, document, and report bugs
Minimum Qualifications
- Have experience managing Active Directory systems for ID management and system configurations - Provide troubleshooting resolution and updating/upgrading of software to existing customers - Provide accurate information on IT products or services - Tech savvy with working knowledge of office automation products, databases, and remote control - Familiar managing Active Directory systems for health care systems - Familiar with helpdesk ticketing systems such as Zendesk - Experience managing live chats, testing, and troubleshooting solutions - Have prior developer object-oriented programing experience such as Javascript or C# is a plus!
Position Type/Compensation
- Contract-to-full-time hire; unlimited growth potential; creative freedom; high level of autonomy - Base salary + early employee stock options + generous bonuses + prizes - Unlimited vacation and sick days with flex hours performance based on results, not just hours worked - Well-supplied: meals, snacks, drinks, instant Starbucks coffee, Tabasco, ale & spirits - Well-armed: triple-monitors, gaming keyboard, headset, ergonomic chair, and your own supply budget - Limitless promotion opportunities, prospects to travel (Europe, Las Vegas, Alaska, etc.), outings, and happy hours
Location:
Our office is in College Park, adjacent to the metro. DC/MD/VA area applicants.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Computer and Network Security Referrals increase your chances of interviewing at GateKeeper Proximity | Fastest MFA by 2x Get notified about new Information Technology Support Engineer jobs in
College Park, MD . Washington, DC $65,000.00-$75,000.00 6 days ago Arlington, VA $70,500.00-$88,100.00 2 weeks ago Washington, DC $65,000.00-$75,000.00 6 months ago Bethesda, MD $82,754.00-$90,000.00 3 weeks ago IT Support Technician - Long term contract 5 days a week
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Information Technology Support Specialist Level I
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Washington Highlands, MD $40.00-$45.00 3 hours ago Herndon, VA $80,000.00-$90,000.00 3 days ago On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri
Bethesda, MD $50,000.00-$70,000.00 2 weeks ago Annapolis Junction, MD $146,000.00-$234,000.00 2 weeks ago Information Technology (IT) Analyst (Global Field Support)
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Arlington, VA $70,800.00-$148,600.00 3 days ago Columbia, MD $80,000.00-$85,000.00 6 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr