GateKeeper Proximity | Fastest MFA is hiring: IT Sales Support Engineer in Colle
GateKeeper Proximity | Fastest MFA, College Park, MD, United States, 20741
Join to apply for the IT Sales Support Engineer role at GateKeeper Proximity | Fastest MFA
2 months ago Be among the first 25 applicants
Join to apply for the IT Sales Support Engineer role at GateKeeper Proximity | Fastest MFA
Get AI-powered advice on this job and more exclusive features.
Our young, adventurous company is full of obsessed startup pirates hunting gold and glory. We now seek other skilled, forward-thinking, and radical pioneers to share the journey (and wealth). We’re a rampaging, funded hardware/software security tech startup outside of DC in College Park, MD. Expert? Build cutting-edge, new technologies in many industries. Explorer? Be the first to do and discover things at our company. Ambitious? Learn fast, build your team and become your own boss. Egalitarian? Cherish freedom and love independence? Result-oriented? You’re just like us…join us and let’s master the stars.
Responsibilities
In this demanding, customer-facing role, the candidate will regularly interact with client-side stakeholders to address complex organization-specific business process needs and provide on-demand technical solutions. We need someone who is interested in working with new and continuously developing software. A potential applicant should be comfortable resolving Tier 2 & 3 technical support via screen sharing apps and direct phone calls. Should be prepared to make feature recommendations based on existing customer on feedback and improved usability.
- - Must have unparalleled troubleshooting analytical and investigative abilities
- - Proven problem solving and technical skills to find, document, and report bugs
- - Have experience managing Active Directory systems for ID management and system configurations
- - Provide troubleshooting resolution and updating/upgrading of software to existing customers
- - Provide accurate information on IT products or services
- - Tech savvy with working knowledge of office automation products, databases, and remote control
- - Familiar managing Active Directory systems for health care systems
- - Familiar with helpdesk ticketing systems such as Zendesk
- - Experience managing live chats, testing, and troubleshooting solutions
- - Have prior developer object-oriented programing experience such as Javascript or C# is a plus!
- - Contract-to-full-time hire; unlimited growth potential; creative freedom; high level of autonomy
- - Base salary + early employee stock options + generous bonuses + prizes
- - Unlimited vacation and sick days with flex hours – performance based on results, not just hours worked
- - Well-supplied: meals, snacks, drinks, instant Starbucks coffee, Tabasco, ale & spirits
- - Well-armed: triple-monitors, gaming keyboard, headset, ergonomic chair, and your own supply budget
- - Limitless promotion opportunities, prospects to travel (Europe, Las Vegas, Alaska, etc.), outings, and happy hours
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Information TechnologyIndustries
Computer and Network Security
Referrals increase your chances of interviewing at GateKeeper Proximity | Fastest MFA by 2x
Get notified about new Information Technology Support Engineer jobs in College Park, MD.
Washington, DC $65,000.00-$75,000.00 6 days ago
Arlington, VA $70,500.00-$88,100.00 2 weeks ago
Washington, DC $65,000.00-$75,000.00 6 months ago
Bethesda, MD $82,754.00-$90,000.00 3 weeks ago
IT Support Technician - Long term contract 5 days a week
On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri
On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri
On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri
Information Technology Support Specialist Level I
On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri
Washington Highlands, MD $40.00-$45.00 3 hours ago
Herndon, VA $80,000.00-$90,000.00 3 days ago
On-Call IT Technician - PC, Mac & Desktop Support Washington-Arlington-Alexandri
Bethesda, MD $50,000.00-$70,000.00 2 weeks ago
Annapolis Junction, MD $146,000.00-$234,000.00 2 weeks ago
Information Technology (IT) Analyst (Global Field Support)
Hardware Technician 1 - Voice IT Field Support Specialist
IT Support Specialist (Google Workspace)
Arlington, VA $70,800.00-$148,600.00 3 days ago
Columbia, MD $80,000.00-$85,000.00 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr