Massachusetts Bay Transportation Authority
Salary:
$135,350.57 Annually Location :
Operations Control Center (45 High St, Boston 02110) Job Type:
Full-Time Job Number:
25-21229 Department:
MBTA - Railroad Ops (Commuter Rail) Area:
783-Commuter Rail Supervision Opening Date:
08/29/2025 Closing Date:
9/12/2025 11:59 PM Eastern Licenses / Certifications:
None Required Union Affiliation:
STW Steelworkers Safety Sensitive:
No; this is not a Safety Sensitive position. Essential Classification (Emergency Staff):
Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency. On-Call or 24/7:
Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel.
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary
The Project Manager of Ferry Operations will manage the development of MBTA Ferry Operations capital projects from project inception (planning) through the design phase (conceptual, preliminary, and final) and the construction phase (including project close-out), with full responsibility for quality and control of schedule and budget. The Project Manager will report to the Senior Director of Railroad Capital Programs but will closely and regularly coordinate and collaborate with the Director of Ferry Operations.
Duties & Responsibilities
Oversee and manage all Ferry Operations projects within the MBTA's Capital Investment Plan. Manage capital project funding requests, amendments, and development of Project Charters for Ferry Operations capital projects. Develop and maintain project budgets, monitor cash flow projections and expenditures, and reconcile with monthly, quarterly, and annual goals established within the CIP. Assist in monthly, quarterly, and annual reporting for all Ferry Operations capital projects and projects, including mandated reporting to regulatory agencies, such as the FTA, etc. Manage multiple consultants and construction contracts to ensure project requirements are fulfilled and that project safety, contract cost, and schedule requirements are met. Manage projects in accordance with MBTA standards, manuals, policies, and procedures. Assist in the development of project scopes, budgets, and schedules, and assist in the procurement of consultants and contractors, as required. Negotiate project assignments, task orders, amendments, change orders, and use of contingency, and make recommendations for approval. Review monthly payment and schedule submissions from consultants and contractors on a regular basis. Coordinate and participate in stakeholder review meetings, value engineering sessions, constructability reviews, and risk workshops. Coordinate project tasks with internal Ferry Operations staff, consultants, contractors, and other MBTA departments, including Contract Administration, Procurement, and Logistics, among others. Coordinate project activities with outside agencies, abutters, utility companies, community groups, and other third parties affected by the project, as required. Ensure that all work has been completed and necessary approvals have been obtained prior to advertising projects for construction, including budget approval, environmental permits and approvals, real estate actions and approvals, force accounts, other agency and municipal agreements, and other third-party agreements. Manage construction projects from advertisement to contract closeout, ensuring projects are completed on time and within budget. Analyze all contract proposals or bids and provide recommendations for management approval. Organize and prioritize workload; be proactive in identifying project needs and requirements. Prepare project-related correspondence, reports, charts, and presentations. Prepare and make project presentations to elected officials, community groups, and others. Work independently in addressing complex tasks in a time-sensitive environment. Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees. Minimum Requirements & Qualifications
A Bachelor's degree in Engineering, Operations, Planning, Business, or a related field from an accredited institution. Five (5) years of experience in project management, operations, public administration, or planning in transportation services, or related industry experience. Five (5) years of relevant experience in overseeing planning, engineering, business, and/or program or project management processes. Excellent writing, organizational, analytical, time management, and interpersonal skills. Proficient in Microsoft Word, Excel, Project, Visio, and PowerPoint applications. Effective professional written and verbal communication and interpersonal skills. Proven track record of collaboration, transparency, and problem-solving skills. The ability to effectively communicate with customers, employees, and vendors. The ability to supervise and work effectively with a diverse workforce. Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. An Associate's Degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. A Master's Degree in a related subject substitutes for two (2) years of general experience. A nationally recognized certification, or statewide/professional certification in a related field, substitutes for one year of experience. Preferred Experience and Skills
A Master's Degree in Engineering, Operations, Planning, Business, or a related field, from an accredited institution. Five (5) years of experience in project management. Experience in ferry, naval, or maritime operations and rules, processes, and procedures. Previous public sector experience, particularly with the MBTA, MassDOT, FTA, or a transit agency. Job Conditions:
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program. Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. Ability to provide internal and external customers with courteous and professional experiences. Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required). Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings. Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program. Disclaimers and Definitions: General Disclaimer:
The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Completion:
It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current).
Incomplete applications may not be considered.
Attachments
do not
substitute for application fields. Recruitment team
does not
have access to existing employee data / history. Application Deadlines:
Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment:
The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility:
Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews:
Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. Safety Sensitive Positions:
Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions:
Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff:
During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations:
The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or Diversity, Equity, and Inclusion:
The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit Intern / Co-Op / Fellow Benefits:
Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.
Employment Benefits at the MBTA
Full-Time Employees:
The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:
Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays Retirement: Pension or deferred compensation 401(a), plus MBTA contributions Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) Tuition Reimbursement (up to $10,000 per year) Public Service Loan Forgiveness (PSLF) for student loans Commuter Choice Parking Program: Pre-tax benefits for parking Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com Shopping discounts via GovX.com Verizon and AT&T service discounts And more...
Internships:
Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email internships@mbta.com for more information.
Disclaimer:
The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.
The MBTA is an Affirmative Action/Equal Opportunity Employer 01
What is the highest level of education you have completed?
Did not obtain a High School diploma or GED High School diploma or GED Associate's Degree Bachelor's Degree Master's Degree or higher Vocational or Technical School
02
How many years of experience do you have in project management, operations, public administration, or planning in transportation services, or related industry experience?
0 - to less than 1 1- to less than 3 3- to less than 5 5- to less than 7 7 +
03
Do you have a minimum of five (5) years of relevant experience in overseeing planning, engineering, business, and/or program or project management processes?
Yes No
04
Please rate your proficiency with MS Office Suite including: Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
No Experience Beginner Intermediate Advanced Expert
05
Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?
Yes No
Required Question
$135,350.57 Annually Location :
Operations Control Center (45 High St, Boston 02110) Job Type:
Full-Time Job Number:
25-21229 Department:
MBTA - Railroad Ops (Commuter Rail) Area:
783-Commuter Rail Supervision Opening Date:
08/29/2025 Closing Date:
9/12/2025 11:59 PM Eastern Licenses / Certifications:
None Required Union Affiliation:
STW Steelworkers Safety Sensitive:
No; this is not a Safety Sensitive position. Essential Classification (Emergency Staff):
Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency. On-Call or 24/7:
Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page / text / call and report to work as directed by supervisory personnel.
At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary
The Project Manager of Ferry Operations will manage the development of MBTA Ferry Operations capital projects from project inception (planning) through the design phase (conceptual, preliminary, and final) and the construction phase (including project close-out), with full responsibility for quality and control of schedule and budget. The Project Manager will report to the Senior Director of Railroad Capital Programs but will closely and regularly coordinate and collaborate with the Director of Ferry Operations.
Duties & Responsibilities
Oversee and manage all Ferry Operations projects within the MBTA's Capital Investment Plan. Manage capital project funding requests, amendments, and development of Project Charters for Ferry Operations capital projects. Develop and maintain project budgets, monitor cash flow projections and expenditures, and reconcile with monthly, quarterly, and annual goals established within the CIP. Assist in monthly, quarterly, and annual reporting for all Ferry Operations capital projects and projects, including mandated reporting to regulatory agencies, such as the FTA, etc. Manage multiple consultants and construction contracts to ensure project requirements are fulfilled and that project safety, contract cost, and schedule requirements are met. Manage projects in accordance with MBTA standards, manuals, policies, and procedures. Assist in the development of project scopes, budgets, and schedules, and assist in the procurement of consultants and contractors, as required. Negotiate project assignments, task orders, amendments, change orders, and use of contingency, and make recommendations for approval. Review monthly payment and schedule submissions from consultants and contractors on a regular basis. Coordinate and participate in stakeholder review meetings, value engineering sessions, constructability reviews, and risk workshops. Coordinate project tasks with internal Ferry Operations staff, consultants, contractors, and other MBTA departments, including Contract Administration, Procurement, and Logistics, among others. Coordinate project activities with outside agencies, abutters, utility companies, community groups, and other third parties affected by the project, as required. Ensure that all work has been completed and necessary approvals have been obtained prior to advertising projects for construction, including budget approval, environmental permits and approvals, real estate actions and approvals, force accounts, other agency and municipal agreements, and other third-party agreements. Manage construction projects from advertisement to contract closeout, ensuring projects are completed on time and within budget. Analyze all contract proposals or bids and provide recommendations for management approval. Organize and prioritize workload; be proactive in identifying project needs and requirements. Prepare project-related correspondence, reports, charts, and presentations. Prepare and make project presentations to elected officials, community groups, and others. Work independently in addressing complex tasks in a time-sensitive environment. Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees. Minimum Requirements & Qualifications
A Bachelor's degree in Engineering, Operations, Planning, Business, or a related field from an accredited institution. Five (5) years of experience in project management, operations, public administration, or planning in transportation services, or related industry experience. Five (5) years of relevant experience in overseeing planning, engineering, business, and/or program or project management processes. Excellent writing, organizational, analytical, time management, and interpersonal skills. Proficient in Microsoft Word, Excel, Project, Visio, and PowerPoint applications. Effective professional written and verbal communication and interpersonal skills. Proven track record of collaboration, transparency, and problem-solving skills. The ability to effectively communicate with customers, employees, and vendors. The ability to supervise and work effectively with a diverse workforce. Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. An Associate's Degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement. A Master's Degree in a related subject substitutes for two (2) years of general experience. A nationally recognized certification, or statewide/professional certification in a related field, substitutes for one year of experience. Preferred Experience and Skills
A Master's Degree in Engineering, Operations, Planning, Business, or a related field, from an accredited institution. Five (5) years of experience in project management. Experience in ferry, naval, or maritime operations and rules, processes, and procedures. Previous public sector experience, particularly with the MBTA, MassDOT, FTA, or a transit agency. Job Conditions:
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program. Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. Ability to provide internal and external customers with courteous and professional experiences. Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required). Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings. Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program. Disclaimers and Definitions: General Disclaimer:
The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Completion:
It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current).
Incomplete applications may not be considered.
Attachments
do not
substitute for application fields. Recruitment team
does not
have access to existing employee data / history. Application Deadlines:
Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment:
The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility:
Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews:
Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. Safety Sensitive Positions:
Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions:
Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff:
During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations:
The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or Diversity, Equity, and Inclusion:
The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit Intern / Co-Op / Fellow Benefits:
Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.
Employment Benefits at the MBTA
Full-Time Employees:
The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:
Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays Retirement: Pension or deferred compensation 401(a), plus MBTA contributions Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) Tuition Reimbursement (up to $10,000 per year) Public Service Loan Forgiveness (PSLF) for student loans Commuter Choice Parking Program: Pre-tax benefits for parking Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com Shopping discounts via GovX.com Verizon and AT&T service discounts And more...
Internships:
Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email internships@mbta.com for more information.
Disclaimer:
The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.
The MBTA is an Affirmative Action/Equal Opportunity Employer 01
What is the highest level of education you have completed?
Did not obtain a High School diploma or GED High School diploma or GED Associate's Degree Bachelor's Degree Master's Degree or higher Vocational or Technical School
02
How many years of experience do you have in project management, operations, public administration, or planning in transportation services, or related industry experience?
0 - to less than 1 1- to less than 3 3- to less than 5 5- to less than 7 7 +
03
Do you have a minimum of five (5) years of relevant experience in overseeing planning, engineering, business, and/or program or project management processes?
Yes No
04
Please rate your proficiency with MS Office Suite including: Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
No Experience Beginner Intermediate Advanced Expert
05
Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?
Yes No
Required Question