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Sunset Imports

Service Drive Attendant

Sunset Imports, Beaverton, Oregon, us, 97078

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Audi and Porsche Beaverton are seeking a friendly, professional, and detail-oriented individual to join our team as a Service Drive Attendant. As the first point of contact for our valued service customers, you will play a vital role in creating a welcoming and seamless experience from arrival to departure. Your ability to anticipate customer needs, maintain a professional demeanor, and work collaboratively with our service team will contribute to the exceptional standard of care our dealership is known for.

Responsibilities:

Warmly welcome every customer upon arrival, offering prompt assistance and ensuring they feel valued from the moment they enter the service drive. Assist with the service check-in process, including confirming appointment details, listening to customer concerns, and relaying key information to the service team. Direct customers to the appropriate service advisor or waiting area, introducing them by name when possible to create a personalized experience. Safely operate and maneuver customer vehicles in and out of the service drive, to and from the parking lot, or into service bays, following dealership safety protocols. Perform initial vehicle walkarounds, noting mileage, fuel levels, and any visible damage, and documenting findings for the service record. Maintain an immaculate service drive and waiting area, ensuring floors are clean, refreshments are stocked, reading materials are organized, and customer seating is neat and comfortable. Coordinate timely vehicle retrieval when service is complete, ensuring customers are reunited with their vehicles quickly and courteously. Assist with light janitorial and organizational tasks, such as sweeping the service drive, cleaning windows, and removing trash to maintain an inviting appearance. Support vehicle flow management by communicating with lot attendants, porters, and technicians to keep operations running smoothly. Offer additional customer assistance when needed, such as helping load personal items into vehicles, providing directions, or answering general dealership questions. Uphold the Audi and Porsche brand image through professional appearance, polished communication skills, and a customer-first mindset. Requirements:

High school diploma or equivalent. Previous experience in a dealership setting is preferred Valid driver's license and a clean driving record. Ability to operate both manual and automatic vehicles. Basic knowledge of automotive vehicles and their features. Strong organizational skills and attention to detail. Excellent time management and multitasking abilities. Ability to work outdoors in various weather conditions. Good physical stamina, as the role may involve walking, and standing We offer the following benefits:

Competitive pay plan Medical, Dental, and Vision insurance Life insurance PTO after 90 days of employment Paid Holidays Career advancement opportunities Paid training programs Employee discount programs 401K

If you are looking for the opportunity to be a part of the Sunset Family dealership, then apply today!

Sunset Imports is an Equal Opportunity Employer, dedicated to maintaining a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. We participate in E-Verify.