Bon Secours
Patient Service Rep - In Motion Portsmouth Blvd
Bon Secours, Portsmouth, Virginia, United States, 23701
Rehabilitation Technician
The Rehabilitation Technician assists therapists, therapy assistants, and/or athletic trainers as assigned. Primary duties include routine cleaning, quality control checks, room set-up, inventory ordering, preparing patients and equipment for treatment, assistance with patient care, and related documentation. Essential Job Functions: Communicates with patients, visitors, and all other customers in accordance with organization guidelines. Communicates with therapists and/or therapy assistants, as well as other team members, regarding patient care. Performs routine functions in patient care databases and systems, including electronic medical records. May assist therapists, assistants, and/or athletic trainers with patient care as needed. Maintains adequate department supplies within budget as directed by leadership. Performs cleaning and quality control checks, temperatures checks, whirlpool cultures, and other items as delegated by leadership. Completes record keeping and other tasks assigned by leadership. Assists with transportation of patients according to therapist's instructions, as needed, using proper technique and equipment. Demonstrates initiative/collaborates with process improvement teams. Positively represents department and profession to others. Attends and participates in scheduled meetings and in services. May assist with front office operations, including answering calls, patient scheduling, and copay collection. May support planning and execution of events in the community. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification: BLS Basic Life Support (preferred upon hire, required within 30 days for BSMH, required at hire for RSFH) Education: High School Diploma or General Educational Diploma (GED) (required) Work Experience: None Training: None Language: None Patient Population: Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Not applicable to this position Working Conditions: Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed- not to exceed 10% travel. General office environment. May be exposed to high noise levels and bright lights. May be exposed to physical altercations and verbal abuse. May be exposed to limited hazardous substances or body fluids. May be required to use physical restraints. May be exposed to human blood and other potentially infectious materials. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Prolonged periods of working alone. Other: Not applicable to this position Physical Requirements: Physical Demands: Lifting/Carrying (0-50 lbs.) X Lifting/Carrying (50-100 lbs.) X Push/Pull (0-50 lbs.) X Push/Pull (50-100 lbs.) X Stoop, Kneel X Crawling X Climbing X Balance X Bending X Work Position: Sitting X Walking X Standing X Additional Physical Requirements/Hazards: Physical Requirements: Manual dexterity (eye/hand coordination) X Perform shift work Maneuver weight of patients X Hear alarms/telephone/audio recordings X Reach above shoulder X Repetitive arm/hand movements X Finger Dexterity Color Vision Acuity
far Acuity
near Not applicable to this position Hazards: Depth perception X Use of Latex products Exposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical parts Exposure to dust/fumes Exposure to potential electrical shock Exposure to x ray/electromagnetic energy Exposure to high pitched noises Gaseous risk exposure Other: Not applicable to this position Skills: Demonstrates general computer skills including data entry, word processing, email, and records management. Excellent interpersonal skills Strong time management skills Strong organizational skills Strong interpersonal and communication skills are needed to ensure the efficient running of the Department. Must be able to maintain strict confidentiality of all work related and sensitive information. Ability to work well with all levels of patients, the public, and other health care professionals. Bon Secours is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental, and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: Physical Therapy - Portsmouth - Maryview
The Rehabilitation Technician assists therapists, therapy assistants, and/or athletic trainers as assigned. Primary duties include routine cleaning, quality control checks, room set-up, inventory ordering, preparing patients and equipment for treatment, assistance with patient care, and related documentation. Essential Job Functions: Communicates with patients, visitors, and all other customers in accordance with organization guidelines. Communicates with therapists and/or therapy assistants, as well as other team members, regarding patient care. Performs routine functions in patient care databases and systems, including electronic medical records. May assist therapists, assistants, and/or athletic trainers with patient care as needed. Maintains adequate department supplies within budget as directed by leadership. Performs cleaning and quality control checks, temperatures checks, whirlpool cultures, and other items as delegated by leadership. Completes record keeping and other tasks assigned by leadership. Assists with transportation of patients according to therapist's instructions, as needed, using proper technique and equipment. Demonstrates initiative/collaborates with process improvement teams. Positively represents department and profession to others. Attends and participates in scheduled meetings and in services. May assist with front office operations, including answering calls, patient scheduling, and copay collection. May support planning and execution of events in the community. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification: BLS Basic Life Support (preferred upon hire, required within 30 days for BSMH, required at hire for RSFH) Education: High School Diploma or General Educational Diploma (GED) (required) Work Experience: None Training: None Language: None Patient Population: Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Not applicable to this position Working Conditions: Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed- not to exceed 10% travel. General office environment. May be exposed to high noise levels and bright lights. May be exposed to physical altercations and verbal abuse. May be exposed to limited hazardous substances or body fluids. May be required to use physical restraints. May be exposed to human blood and other potentially infectious materials. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Prolonged periods of working alone. Other: Not applicable to this position Physical Requirements: Physical Demands: Lifting/Carrying (0-50 lbs.) X Lifting/Carrying (50-100 lbs.) X Push/Pull (0-50 lbs.) X Push/Pull (50-100 lbs.) X Stoop, Kneel X Crawling X Climbing X Balance X Bending X Work Position: Sitting X Walking X Standing X Additional Physical Requirements/Hazards: Physical Requirements: Manual dexterity (eye/hand coordination) X Perform shift work Maneuver weight of patients X Hear alarms/telephone/audio recordings X Reach above shoulder X Repetitive arm/hand movements X Finger Dexterity Color Vision Acuity
far Acuity
near Not applicable to this position Hazards: Depth perception X Use of Latex products Exposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical parts Exposure to dust/fumes Exposure to potential electrical shock Exposure to x ray/electromagnetic energy Exposure to high pitched noises Gaseous risk exposure Other: Not applicable to this position Skills: Demonstrates general computer skills including data entry, word processing, email, and records management. Excellent interpersonal skills Strong time management skills Strong organizational skills Strong interpersonal and communication skills are needed to ensure the efficient running of the Department. Must be able to maintain strict confidentiality of all work related and sensitive information. Ability to work well with all levels of patients, the public, and other health care professionals. Bon Secours is an equal opportunity employer. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental, and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status. Department: Physical Therapy - Portsmouth - Maryview