B&H Worldwide Ltd
About B&H Worldwide
The Global Institute of Logistics has named B&H Worldwide as the world's Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry.
Our Mission
To support our customers with consistent, dependable, competitive and innovative logistics solutions which powers their business.
Our Vision
To be the most respected, valued, passionate and entrusted leader in global aerospace logistics.
Where to find more information about us: https://bhworldwide.com/
The Opportunity
Provide Best-in-Class customer service through ensuring the smooth running of the warehouse, handling customer materials and all deliveries entering and leaving the business as well as the efficient and effective collection and delivery of materials to and from local vendors and airline terminal as required in accordance with Company policies and procedure and relevant regulation and laws.
Location:
B&H Worldwide, Los Angeles
Reports to:
Station Manager
Working hours:
Monday to Friday: 0800hrs to 1700hrs
Key Role Accountabilities:
General Duties Monitor the receipt, booking in and dispatch of all Cargo/Goods and record data in accordance with working procedures. Manage relevant LAX inboxes for inventory receipt and dispatch requests. Ensure all goods received are booked in within defined timelines and record data on appropriate systems as required. Ensure freight is screened in accordance with TSA compliance, handled correctly and is accurately identified as either "Known Cargo" or "Unknown Cargo" Load and off-load vehicles in a timely manner, ensuring all freight is accounted for and undamaged. Comply with Company procedures to report any concerns relating to freight. Assist with labelling and palletizing. Book shipments on FedEx and other transportation management systems. Respond to operational team and / or customer queries as required. Ensure security obligations are met according to TSA regulations and compliance. This includes checking delivery driver IDs when receiving any freight and completing the goods in check sheet, making sure that all warehouse doors are always locked and monitored, ready to challenge any unidentified persons in the warehouse immediately. Keep warehouse tidy and organized. Liaise with the Operations team to identify any changes in work instructions and / or processes where appropriate, thereby providing a reliant handling of cargo / goods. Undertake duties in accordance with defined processes and work instructions. Complete local delivery and collections from vendors and airline terminals as required, ensuring instructions on collection / delivery notes and / or written instructions are fully adhered to. Customer Specific Accountabilities:
Managing up to 40 packages per day for a specific customer, including receipting, secure handling, processing, and dispatching of cargo/goods, ensuring a proactive, efficient and compliant customer experience and in accordance with B&H procedures. Provide timely shipping updates to Operations and the customer. File accurate and timely AES (Automated Export System) submissions for export shipments. Monitor relevant inboxes for customer specific inventory receipt and dispatch requests, responding to customer emails and calls in a timely manner and to agreed B&H standards. Provide your line manager, and other senior managers as requested, daily KPIs reports. Deliver and collect COMAT (Company Material) for the customer on a daily basis. Customer Focus
Be polite and provide a professional and responsive service to customers, industry partners and team members. Communicate any delays, changes, or issues promptly to the Operations team and customers as required. Always wear supplied Company B&H uniform, maintaining a smart and professional appearance at all times, and in accordance with the Company Dress Code policy. Compliance / Health & Safety
Adhere to the Company health and safety policy, and other requirements relating to care of equipment, vehicles and warehouse. Ensure your Company identity card is visible at all times. Carry out vehicle checks to maintain vehicle cleanliness and roadworthiness at all times, both inside and out. Re-fuel daily utilizing the correct fuel type and most cost-effective means, keeping fuel cards in a safe place and submitting receipts in a timely manner. Ensure the vehicle is returned to the B&H premises ready for the next day. Respect and adhere to the standards as set out in the employee handbook and the HR Policy Manual relating to the job, attendance, time keeping and behaviour. Maintain and share with colleagues as appropriate, personal knowledge of all relevant transport law and procedures and restrictions. Make sure you understand and adhere to Company policies, current and new, and relevant Airport requirements. Your Experience:
Previous experience in a warehouse or logistics environment, ideally gained in the aerospace logistics industry. Knowledge of warehouse operations and handling equipment as well as safety regulations within a warehouse environment. Customer-focused with a proactive, solution-oriented approach. Flexible and agile. Attention to detail with good organizational skills. Strong communication skills both written and verbal. Have working knowledge of IT, with the ability to use Microsoft Office and bespoke company systems, including inventory systems Previous experience dealing with varied customer base and building strong relationships. Ability to consider several possible options and decide on most appropriate method. Ability to follow procedures and work under supervision. Team player with a proactive and positive attitude. Valid forklift license is desirable Manual handling experience is desirable Hold a Class 2 license, would be advantageous. Other:
A good understanding of transport and logistics regulations, including aviation security requirements. Candidates must be eligible to work in the U. S and may be required to undergo background screening upon offer in compliance with applicable laws. What We Offer:
Competitive wages 401k with company match Health insurance, including dental and vision plans. Paid vacation and holidays and an additional day for your birthday. Employee Assistance Programme. Free on-site parking. Opportunity to grow expertise through ongoing coaching, training and development.
B&H Worldwide are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all team members. If you do require any reasonable adjustments or support during the application process; please contact [email protected]
The Global Institute of Logistics has named B&H Worldwide as the world's Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry.
Our Mission
To support our customers with consistent, dependable, competitive and innovative logistics solutions which powers their business.
Our Vision
To be the most respected, valued, passionate and entrusted leader in global aerospace logistics.
Where to find more information about us: https://bhworldwide.com/
The Opportunity
Provide Best-in-Class customer service through ensuring the smooth running of the warehouse, handling customer materials and all deliveries entering and leaving the business as well as the efficient and effective collection and delivery of materials to and from local vendors and airline terminal as required in accordance with Company policies and procedure and relevant regulation and laws.
Location:
B&H Worldwide, Los Angeles
Reports to:
Station Manager
Working hours:
Monday to Friday: 0800hrs to 1700hrs
Key Role Accountabilities:
General Duties Monitor the receipt, booking in and dispatch of all Cargo/Goods and record data in accordance with working procedures. Manage relevant LAX inboxes for inventory receipt and dispatch requests. Ensure all goods received are booked in within defined timelines and record data on appropriate systems as required. Ensure freight is screened in accordance with TSA compliance, handled correctly and is accurately identified as either "Known Cargo" or "Unknown Cargo" Load and off-load vehicles in a timely manner, ensuring all freight is accounted for and undamaged. Comply with Company procedures to report any concerns relating to freight. Assist with labelling and palletizing. Book shipments on FedEx and other transportation management systems. Respond to operational team and / or customer queries as required. Ensure security obligations are met according to TSA regulations and compliance. This includes checking delivery driver IDs when receiving any freight and completing the goods in check sheet, making sure that all warehouse doors are always locked and monitored, ready to challenge any unidentified persons in the warehouse immediately. Keep warehouse tidy and organized. Liaise with the Operations team to identify any changes in work instructions and / or processes where appropriate, thereby providing a reliant handling of cargo / goods. Undertake duties in accordance with defined processes and work instructions. Complete local delivery and collections from vendors and airline terminals as required, ensuring instructions on collection / delivery notes and / or written instructions are fully adhered to. Customer Specific Accountabilities:
Managing up to 40 packages per day for a specific customer, including receipting, secure handling, processing, and dispatching of cargo/goods, ensuring a proactive, efficient and compliant customer experience and in accordance with B&H procedures. Provide timely shipping updates to Operations and the customer. File accurate and timely AES (Automated Export System) submissions for export shipments. Monitor relevant inboxes for customer specific inventory receipt and dispatch requests, responding to customer emails and calls in a timely manner and to agreed B&H standards. Provide your line manager, and other senior managers as requested, daily KPIs reports. Deliver and collect COMAT (Company Material) for the customer on a daily basis. Customer Focus
Be polite and provide a professional and responsive service to customers, industry partners and team members. Communicate any delays, changes, or issues promptly to the Operations team and customers as required. Always wear supplied Company B&H uniform, maintaining a smart and professional appearance at all times, and in accordance with the Company Dress Code policy. Compliance / Health & Safety
Adhere to the Company health and safety policy, and other requirements relating to care of equipment, vehicles and warehouse. Ensure your Company identity card is visible at all times. Carry out vehicle checks to maintain vehicle cleanliness and roadworthiness at all times, both inside and out. Re-fuel daily utilizing the correct fuel type and most cost-effective means, keeping fuel cards in a safe place and submitting receipts in a timely manner. Ensure the vehicle is returned to the B&H premises ready for the next day. Respect and adhere to the standards as set out in the employee handbook and the HR Policy Manual relating to the job, attendance, time keeping and behaviour. Maintain and share with colleagues as appropriate, personal knowledge of all relevant transport law and procedures and restrictions. Make sure you understand and adhere to Company policies, current and new, and relevant Airport requirements. Your Experience:
Previous experience in a warehouse or logistics environment, ideally gained in the aerospace logistics industry. Knowledge of warehouse operations and handling equipment as well as safety regulations within a warehouse environment. Customer-focused with a proactive, solution-oriented approach. Flexible and agile. Attention to detail with good organizational skills. Strong communication skills both written and verbal. Have working knowledge of IT, with the ability to use Microsoft Office and bespoke company systems, including inventory systems Previous experience dealing with varied customer base and building strong relationships. Ability to consider several possible options and decide on most appropriate method. Ability to follow procedures and work under supervision. Team player with a proactive and positive attitude. Valid forklift license is desirable Manual handling experience is desirable Hold a Class 2 license, would be advantageous. Other:
A good understanding of transport and logistics regulations, including aviation security requirements. Candidates must be eligible to work in the U. S and may be required to undergo background screening upon offer in compliance with applicable laws. What We Offer:
Competitive wages 401k with company match Health insurance, including dental and vision plans. Paid vacation and holidays and an additional day for your birthday. Employee Assistance Programme. Free on-site parking. Opportunity to grow expertise through ongoing coaching, training and development.
B&H Worldwide are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all team members. If you do require any reasonable adjustments or support during the application process; please contact [email protected]