The University of North Carolina
Enterprise Technology Asset Manager
The University of North Carolina, Greensboro, North Carolina, us, 27497
Located in North Carolinas third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The Universitys 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
The ITS Division is organized so that the Management and Budgets group is responsible for managing the entire divisions budget of over $20,000,000, all personnel work for a staff of over 130 permanent and a number of temporary positions and management of Division and Enterprise IT contracts, and management of divisional hardware and software (including fixed assets in excess of $10,000,000, and millions of dollars in other non-fixed assets).
Duties include budgeting, purchasing, management of travel, and financial reporting and analysis; preparing paperwork and advising management on all hiring activities and personnel actions; technology contract management (hundreds of contracts and click wraps) for Divisional and Enterprise Hardware; advising management and staff on policies and procedures, financial, asset management and tracking for all divisional hardware and software. Position Summary As the Enterprise Technology Asset Manager, this position will be a critical leader responsible for establishing, maintaining, and optimizing the lifecycle management of all technology assets across the organization. This includes hardware, software, cloud services, and related IT infrastructure. This position will develop and implement robust asset management strategies, policies, and procedures to ensure accurate inventory, cost-effectiveness, compliance, and risk mitigation. This leaders expertise with Information Technology assets, policies, procedures, and life cycles, as well as the technology tools needed to manage the asset management applications needed to provide analysis will be vital in providing data-driven insights to support strategic technology decisions and optimize IT spending. This role requires experience with IT asset management applications and tools, strategic planning, vendor management, and strong analytical skills to maximize the value of technology investments.
This position will report directly to the Information Technology Services Director of Resource Management and will have team lead responsibilities for a hardware asset manager and a software asset manager in the Asset Management area of the Resource Management division within ITS . These responsibilities will include operational coordination of these two employees duties and responsibilities, functioning as a subject matter expert for the team, and represent this team in cross-functional meetings. Minimum Qualifications Mid-Career with Masters and 1-2 years of experience or a bachelors and 2-4 years of experience or equivalent combination of education/experience in Information Technology, Computer Science, Business Administration, or a related field. Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications 10 years of experience in technology asset management, IT procurement, or IT operations strongly preferred. ITAM , CSAM , or equivalent certification preferred. ServiceNow experience preferred. Strong understanding of IT infrastructure, hardware, software licensing models, and cloud services. Experience with Technology Asset Management ( TAM ) tools and systems. Knowledge of Information Technology Infrastructure Library ( ITIL ) framework and best practices related to asset management. Excellent analytical, problem-solving, and organizational skills. Strong communication, collaboration, and interpersonal skills. Ability to develop and implement ITS and ITS related policies and procedures. Proficiency in data analysis and reporting. Special Instructions to Applicants
Recruitment Range Recruitment Range Salary commensurate with experience Org #-Department Job Open Date Job Open Date 08/28/2025 For Best Consideration Date Job Close Date Open Until Filled Yes FTE FTE 1.000 Type of Appointment Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year Number of Months per Year 12 FLSA FLSA Exempt Key Responsibilities
________________________________________________________________________________________________________________________ Percentage Of Time Percentage Of Time 30 Key Responsibility Asset Lifecycle, Inventory, and License Management Develop and implement comprehensive processes for the acquisition, deployment, maintenance, utilization, tracking, and disposal of all technology assets throughout their lifecycle. Disposal and Retirement: Manage the secure and compliant disposal or retirement of end-of-life technology assets, ensuring data sanitization and environmental responsibility. Establish and maintain an accurate and up-to-date inventory of all hardware, software licenses, cloud subscriptions, and IT infrastructure components using ServiceNow hardware and software asset management. Manage software licenses effectively to ensure compliance with vendor agreements, optimize usage, and avoid unnecessary costs or legal risks. Percentage Of Time
Percentage Of Time 25 Key Responsibility Financial Management and Cost Optimization Track and report on technology asset costs, budgets, and expenditures. Provide insights and recommendations for cost savings and budget planning. Monitor and analyze consumption and costs, identify opportunities for optimization, and implement strategies to maximize value and efficiency. Auditing and Reconciliation- Conduct regular audits of technology assets to verify inventory accuracy, license compliance, and adherence to policies. Reconcile discrepancies and implement corrective actions. Percentage Of Time
Percentage Of Time 10 Key Responsibility Reporting and Analytics Develop and generate regular reports on the technology asset inventory, lifecycle status, costs, utilization, and compliance. Provide data-driven insights to stakeholders. Administer ServiceNow asset management modules to automate processes and improve data accuracy. Percentage Of Time
Percentage Of Time 10 Key Responsibility Risk Management and Compliance Identify and mitigate risks associated with technology assets, ensuring compliance with relevant regulations, security policies, and internal standards. Percentage Of Time
Percentage Of Time 10 Key Responsibility Vendor and Stakeholder Collaboration Collaborate with procurement and vendors to manage contracts, track renewals, and ensure favorable terms for technology assets. Partner with IT teams (infrastructure, security, applications), finance, procurement, and business units to ensure alignment on asset management goals and processes. Percentage Of Time
Percentage Of Time 10 Key Responsibility Policy and Procedure Development Create and enforce technology asset management policies, standards, and procedures to ensure compliance, security, and efficient resource utilization. Percentage Of Time
Percentage Of Time 5 Key Responsibility Stay abreast of industry best practices and emerging trends in technology asset management and proactively identify opportunities for process improvement and optimization. ADA Checklist
ADA Checklist R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%). Physical Effort Physical Effort Hand Movement-Repetitive Motions - F, Finger Dexterity - f, Reading - F, Writing - F, Hearing - c, Talking - C, Sitting - F Work Environment Inside - C Required Documents Resume/CV Cover Letter List of References Optional Documents
Reference Letter 1 Reference Letter 2 Reference Letter 3 Supplemental Questions
Required fields are indicated with an asterisk (*). * Please indicate how you learned of the vacant position for which you are applying:
SpartanTalent Website Piedmont Triad Area Newspaper The Chronicle of Higher Education Inside Higher Ed Other professional journal / website NCWorks.gov UNC School System Job Board Personal Networking Facebook Twitter Indeed.com NorthCarolinaDiversity.com Other
* If you selected "Other", please provide the name of the resource here.
(Open Ended Question)
* Are you eligible to work in the United States without sponsorship?
Yes No
#J-18808-Ljbffr
Duties include budgeting, purchasing, management of travel, and financial reporting and analysis; preparing paperwork and advising management on all hiring activities and personnel actions; technology contract management (hundreds of contracts and click wraps) for Divisional and Enterprise Hardware; advising management and staff on policies and procedures, financial, asset management and tracking for all divisional hardware and software. Position Summary As the Enterprise Technology Asset Manager, this position will be a critical leader responsible for establishing, maintaining, and optimizing the lifecycle management of all technology assets across the organization. This includes hardware, software, cloud services, and related IT infrastructure. This position will develop and implement robust asset management strategies, policies, and procedures to ensure accurate inventory, cost-effectiveness, compliance, and risk mitigation. This leaders expertise with Information Technology assets, policies, procedures, and life cycles, as well as the technology tools needed to manage the asset management applications needed to provide analysis will be vital in providing data-driven insights to support strategic technology decisions and optimize IT spending. This role requires experience with IT asset management applications and tools, strategic planning, vendor management, and strong analytical skills to maximize the value of technology investments.
This position will report directly to the Information Technology Services Director of Resource Management and will have team lead responsibilities for a hardware asset manager and a software asset manager in the Asset Management area of the Resource Management division within ITS . These responsibilities will include operational coordination of these two employees duties and responsibilities, functioning as a subject matter expert for the team, and represent this team in cross-functional meetings. Minimum Qualifications Mid-Career with Masters and 1-2 years of experience or a bachelors and 2-4 years of experience or equivalent combination of education/experience in Information Technology, Computer Science, Business Administration, or a related field. Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications 10 years of experience in technology asset management, IT procurement, or IT operations strongly preferred. ITAM , CSAM , or equivalent certification preferred. ServiceNow experience preferred. Strong understanding of IT infrastructure, hardware, software licensing models, and cloud services. Experience with Technology Asset Management ( TAM ) tools and systems. Knowledge of Information Technology Infrastructure Library ( ITIL ) framework and best practices related to asset management. Excellent analytical, problem-solving, and organizational skills. Strong communication, collaboration, and interpersonal skills. Ability to develop and implement ITS and ITS related policies and procedures. Proficiency in data analysis and reporting. Special Instructions to Applicants
Recruitment Range Recruitment Range Salary commensurate with experience Org #-Department Job Open Date Job Open Date 08/28/2025 For Best Consideration Date Job Close Date Open Until Filled Yes FTE FTE 1.000 Type of Appointment Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year Number of Months per Year 12 FLSA FLSA Exempt Key Responsibilities
________________________________________________________________________________________________________________________ Percentage Of Time Percentage Of Time 30 Key Responsibility Asset Lifecycle, Inventory, and License Management Develop and implement comprehensive processes for the acquisition, deployment, maintenance, utilization, tracking, and disposal of all technology assets throughout their lifecycle. Disposal and Retirement: Manage the secure and compliant disposal or retirement of end-of-life technology assets, ensuring data sanitization and environmental responsibility. Establish and maintain an accurate and up-to-date inventory of all hardware, software licenses, cloud subscriptions, and IT infrastructure components using ServiceNow hardware and software asset management. Manage software licenses effectively to ensure compliance with vendor agreements, optimize usage, and avoid unnecessary costs or legal risks. Percentage Of Time
Percentage Of Time 25 Key Responsibility Financial Management and Cost Optimization Track and report on technology asset costs, budgets, and expenditures. Provide insights and recommendations for cost savings and budget planning. Monitor and analyze consumption and costs, identify opportunities for optimization, and implement strategies to maximize value and efficiency. Auditing and Reconciliation- Conduct regular audits of technology assets to verify inventory accuracy, license compliance, and adherence to policies. Reconcile discrepancies and implement corrective actions. Percentage Of Time
Percentage Of Time 10 Key Responsibility Reporting and Analytics Develop and generate regular reports on the technology asset inventory, lifecycle status, costs, utilization, and compliance. Provide data-driven insights to stakeholders. Administer ServiceNow asset management modules to automate processes and improve data accuracy. Percentage Of Time
Percentage Of Time 10 Key Responsibility Risk Management and Compliance Identify and mitigate risks associated with technology assets, ensuring compliance with relevant regulations, security policies, and internal standards. Percentage Of Time
Percentage Of Time 10 Key Responsibility Vendor and Stakeholder Collaboration Collaborate with procurement and vendors to manage contracts, track renewals, and ensure favorable terms for technology assets. Partner with IT teams (infrastructure, security, applications), finance, procurement, and business units to ensure alignment on asset management goals and processes. Percentage Of Time
Percentage Of Time 10 Key Responsibility Policy and Procedure Development Create and enforce technology asset management policies, standards, and procedures to ensure compliance, security, and efficient resource utilization. Percentage Of Time
Percentage Of Time 5 Key Responsibility Stay abreast of industry best practices and emerging trends in technology asset management and proactively identify opportunities for process improvement and optimization. ADA Checklist
ADA Checklist R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%). Physical Effort Physical Effort Hand Movement-Repetitive Motions - F, Finger Dexterity - f, Reading - F, Writing - F, Hearing - c, Talking - C, Sitting - F Work Environment Inside - C Required Documents Resume/CV Cover Letter List of References Optional Documents
Reference Letter 1 Reference Letter 2 Reference Letter 3 Supplemental Questions
Required fields are indicated with an asterisk (*). * Please indicate how you learned of the vacant position for which you are applying:
SpartanTalent Website Piedmont Triad Area Newspaper The Chronicle of Higher Education Inside Higher Ed Other professional journal / website NCWorks.gov UNC School System Job Board Personal Networking Facebook Twitter Indeed.com NorthCarolinaDiversity.com Other
* If you selected "Other", please provide the name of the resource here.
(Open Ended Question)
* Are you eligible to work in the United States without sponsorship?
Yes No
#J-18808-Ljbffr