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ServiceNow Architect

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Jobs via Dice Get AI-powered advice on this job and more exclusive features. Dice is the leading career destination for tech experts at every stage of their careers. Our client, Apexon, is seeking the following. Apply via Dice today!

We are looking for a highly skilled

ServiceNow Architect

to lead the design, transition, and optimization of ServiceNow instances in a large-scale enterprise environment. The ideal candidate will have extensive hands-on experience with

HAM Pro, ITAM, and CMDB

along with strong expertise in enterprise integrations and governance.

Job Title: ServiceNow Architect

Duration:

12+Months

Location:

Washington, DC (Hybrid Onsite once every 2 weeks)

Responsibilities:

Lead the architectural design and transition of ServiceNow instances across Dev, Test, and Prod. Design and implement HAM Pro workflows, lifecycle processes, and reconciliation strategies. Define and enforce CMDB data models and asset governance policies. Collaborate with stakeholders to align solutions with business objectives. Oversee data migration, instance cloning, and configuration integrity. Integrate ServiceNow HAM Pro with third-party discovery/inventory tools. Provide strategic guidance on hardware lifecycle management, procurement, and disposal. Perform performance tuning and optimization of ServiceNow instances. Develop architectural documentation, Visio diagrams, and technical design specs.

Required Skills & Qualifications:

10+ years of experience as a ServiceNow Architect in enterprise environments. Strong hands-on experience with ServiceNow HAM Pro and ITAM modules. Expertise in instance transition methodologies, cloning, and upgrade cycles. In-depth knowledge of CMDB design, asset reconciliation, and lifecycle workflows. Familiarity with ITIL processes and enterprise IT governance. Experience with integrations (e.g., SCCM, JAMF, Tanium). Excellent communication and stakeholder management skills.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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