ServiceNow Architect

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Apexon, is seeking the following. Apply via Dice today!
We are looking for a highly skilled ServiceNow Architect to lead the design, transition, and optimization of ServiceNow instances in a large-scale enterprise environment. The ideal candidate will have extensive hands-on experience with HAM Pro, ITAM, and CMDB along with strong expertise in enterprise integrations and governance.
Job Title: ServiceNow Architect
Duration: 12+Months
Location: Washington, DC (Hybrid Onsite once every 2 weeks)
Responsibilities:

• Lead the architectural design and transition of ServiceNow instances across Dev, Test, and Prod.
• Design and implement HAM Pro workflows, lifecycle processes, and reconciliation strategies.
• Define and enforce CMDB data models and asset governance policies.
• Collaborate with stakeholders to align solutions with business objectives.
• Oversee data migration, instance cloning, and configuration integrity.
• Integrate ServiceNow HAM Pro with third-party discovery/inventory tools.
• Provide strategic guidance on hardware lifecycle management, procurement, and disposal.
• Perform performance tuning and optimization of ServiceNow instances.
• Develop architectural documentation, Visio diagrams, and technical design specs.
  

Required Skills & Qualifications:

• 10+ years of experience as a ServiceNow Architect in enterprise environments.
• Strong hands-on experience with ServiceNow HAM Pro and ITAM modules.
• Expertise in instance transition methodologies, cloning, and upgrade cycles.
• In-depth knowledge of CMDB design, asset reconciliation, and lifecycle workflows.
• Familiarity with ITIL processes and enterprise IT governance.
• Experience with integrations (e.g., SCCM, JAMF, Tanium).
• Excellent communication and stakeholder management skills.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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