Luxury Store Manager - REEDS Jewelers, Fenton

Reeds Jewelers Luxury Store Manager Opportunity

At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at

Fenton in Cary, NC a premier, walkable urban village blending

luxury retail, chef-driven dining, upscale living, and entertainment

in one of the Southeast's most dynamic markets. Fenton

is a mixed-use development designed to elevate the retail experiencebringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature

top luxury brands

and offers

immense opportunity for sales success

within a growing and vibrant community. The

Raleigh-Durham area

was ranked among the

Top 10 Best Places to Live

by

U.S. News & World Report

(20242025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the

largest national family-owned jewelers

in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are currently seeking a

Luxury Store Manager

to lead this exciting new chapter. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS' commitment to quality and service. Overview The Store Manager is an inspiring and strategic leader responsible for overseeing all facets of the store's operation. From sales and team development to operational excellence and brand storytelling, this role ensures that REEDS delivers an unmatched luxury retail experience. A successful Store Manager at REEDS is a client-centric mentor, a confident decision-maker, and a champion of both people and performance. This leader must embody REEDS'

core values: Integrity

We live ethically and honestly in every moment and interaction. Performance Excellence

We pursue success relentlessly and learn from every experience. Stewardship

We honor the trust placed in us by our associates, clients, and communities. Professionalism

We attract and grow exceptional talent through development and self-leadership. Entrepreneurial Spirit

We embrace imagination, creativity, and forward-thinking action. Team Orientation

We thrive through collaboration, shared goals, and mutual respect. Passion

Our love for what we do drives extraordinary customer experiencesand makes it fun. Key Responsibilities Client Experience & Sales Leadership Cultivate deep, meaningful client relationships through a personalized and consultative sales approach. Guide and support the team to exceed sales goals, category targets, and performance KPIs. Actively participate in the selling ceremony and demonstrate best-in-class service standards. Drive sales across bridal, fine jewelry, designer collections, and timepieces. Leverage digital and in-store tools to enhance the omnichannel customer journey. Team Development & Talent Strategy Hire, onboard, and retain high-performing talent. Foster a culture of continuous learning, feedback, and professional development. Motivate and empower associates through coaching, mentorship, and performance recognition. Champion diversity, equity, and inclusion in every aspect of team building. Set clear expectations aligned with REEDS' strategic goals and values. Operational Excellence & Store Presentation Ensure consistent execution of REEDS operational standards and policies. Maintain inventory accuracy, merchandising standards, and back-of-house efficiency. Lead store-level implementation of corporate directives, product launches, and marketing campaigns. Ensure compliance with security procedures and loss prevention practices. Serve as a brand ambassador, ensuring every detail of the store reflects the REEDS aesthetic and values.