Cross Key Management
Team Administrative Assistant
Position Overview One of the top performing Real Estate Teams in the Lehigh Valley is seeking a highly motivated and organized Administrative Assistant/Technology Director to support our dynamic real estate team. This full-time position plays a critical role in ensuring the smooth operation of the team by providing administrative, technology, operational, and marketing support to the Team Owner, Team Leaders, and Agents. The ideal candidate is a proactive, detail-oriented professional and technologically savvy with excellent communication skills and the ability to thrive in a fast-paced environment.
Key Responsibilities
Administrative Support • Work directly with Team Owner to provide high-level administrative and operational support, including coordinating logistics, managing external errands, and ensuring the timely execution of critical tasks • Provide comprehensive administrative support to the Team Owner and Team Leaders. • Schedule and coordinate travel, meetings, events, and team activities. • Manage the team calendar to ensure seamless coordination of appointments and deadlines. • Purchase office supplies and manage inventory to support team operations. • Ensure building spaces and conference rooms are organized, professional, and ready for meetings. • Perform other duties as assigned to support team objectives.
Agent Support and Onboarding • Conduct regular agent check-ins to provide support, leadership, and motivation. • Facilitate onboarding for new agents, including training on all team systems. • Act as a liaison between team members and Marketing Department to develop marketing materials, including listing presentations, buyer consultations, and postcards etc. • Support agents in lead development by identifying opportunities through database mining and relationship building.
Database Management • Manage and maintain the team's client database with a focus on accuracy and efficiency. • Oversee Database operations, including daily checks, lead management, follow-up tasks, and establishing best practices for automations and drip campaigns. • Provide exceptional client care to strengthen relationships and ensure client satisfaction. • Training on a regular basis a Database develops to know all trends • The ability to manage Inside Sales Associates and Virtual Assistants
Marketing and Social Media • Coordinate and create engaging, up-to-date, and trending content for the team's social media platforms, including TikTok, Instagram, Facebook, and others. • Respond to social media inquiries and comments as needed to maintain an active online presence. • Collaborate with BlueEdge Marketing to develop and implement marketing strategies for agents and the team. • Understand and leverage listing promotion tools Communication and Software Management • Utilize and manage communication platforms such as Slack to ensure effective team collaboration. • Communicate regularly with agents and team leaders to coordinate tasks and share updates. • Attend team meetings and work with team leaders to develop agendas and ensure productive discussions.
Qualifications and Skills • Ability to work independently, self-manage, and juggle multiple projects while meeting deadlines. • Strong organizational skills with a keen attention to detail. • Excellent verbal and written communication skills for clear and professional interactions. • Ability to prioritize tasks and thrive in a fast-paced, dynamic environment. • High level of integrity and commitment to confidentiality. • Proficiency in database management, social media platforms, and communication tools (e.g., Follow Up Boss, Slack). • Experience in real estate or marketing is a plus but not required. • Highly motivated with a positive attitude and a passion for building relationships.
Additional Expectations/Responsibilities • Proactively seek lead generation opportunities through database mining and relationship cultivation. • Maintain a professional and collaborative demeanor when working with multiple agents and tasks simultaneously. • Demonstrate adaptability and a willingness to take on new challenges as they arise. • Scheduling • Team Engagement and Communications Liaison • Communication • Workflow • The ability to hire and manage interns • Marketing Liaison
Note:
There are no benefits for this position.
Position Overview One of the top performing Real Estate Teams in the Lehigh Valley is seeking a highly motivated and organized Administrative Assistant/Technology Director to support our dynamic real estate team. This full-time position plays a critical role in ensuring the smooth operation of the team by providing administrative, technology, operational, and marketing support to the Team Owner, Team Leaders, and Agents. The ideal candidate is a proactive, detail-oriented professional and technologically savvy with excellent communication skills and the ability to thrive in a fast-paced environment.
Key Responsibilities
Administrative Support • Work directly with Team Owner to provide high-level administrative and operational support, including coordinating logistics, managing external errands, and ensuring the timely execution of critical tasks • Provide comprehensive administrative support to the Team Owner and Team Leaders. • Schedule and coordinate travel, meetings, events, and team activities. • Manage the team calendar to ensure seamless coordination of appointments and deadlines. • Purchase office supplies and manage inventory to support team operations. • Ensure building spaces and conference rooms are organized, professional, and ready for meetings. • Perform other duties as assigned to support team objectives.
Agent Support and Onboarding • Conduct regular agent check-ins to provide support, leadership, and motivation. • Facilitate onboarding for new agents, including training on all team systems. • Act as a liaison between team members and Marketing Department to develop marketing materials, including listing presentations, buyer consultations, and postcards etc. • Support agents in lead development by identifying opportunities through database mining and relationship building.
Database Management • Manage and maintain the team's client database with a focus on accuracy and efficiency. • Oversee Database operations, including daily checks, lead management, follow-up tasks, and establishing best practices for automations and drip campaigns. • Provide exceptional client care to strengthen relationships and ensure client satisfaction. • Training on a regular basis a Database develops to know all trends • The ability to manage Inside Sales Associates and Virtual Assistants
Marketing and Social Media • Coordinate and create engaging, up-to-date, and trending content for the team's social media platforms, including TikTok, Instagram, Facebook, and others. • Respond to social media inquiries and comments as needed to maintain an active online presence. • Collaborate with BlueEdge Marketing to develop and implement marketing strategies for agents and the team. • Understand and leverage listing promotion tools Communication and Software Management • Utilize and manage communication platforms such as Slack to ensure effective team collaboration. • Communicate regularly with agents and team leaders to coordinate tasks and share updates. • Attend team meetings and work with team leaders to develop agendas and ensure productive discussions.
Qualifications and Skills • Ability to work independently, self-manage, and juggle multiple projects while meeting deadlines. • Strong organizational skills with a keen attention to detail. • Excellent verbal and written communication skills for clear and professional interactions. • Ability to prioritize tasks and thrive in a fast-paced, dynamic environment. • High level of integrity and commitment to confidentiality. • Proficiency in database management, social media platforms, and communication tools (e.g., Follow Up Boss, Slack). • Experience in real estate or marketing is a plus but not required. • Highly motivated with a positive attitude and a passion for building relationships.
Additional Expectations/Responsibilities • Proactively seek lead generation opportunities through database mining and relationship cultivation. • Maintain a professional and collaborative demeanor when working with multiple agents and tasks simultaneously. • Demonstrate adaptability and a willingness to take on new challenges as they arise. • Scheduling • Team Engagement and Communications Liaison • Communication • Workflow • The ability to hire and manage interns • Marketing Liaison
Note:
There are no benefits for this position.