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Fay Financial

Senior Lock Desk Analyst

Fay Financial, Chicago

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Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.
Join Us on Our Journey
We are currently looking for a Senior Lock Desk Analyst to join our team.
Reporting to the VP, Secondary Marketing, Capital Markets, this position is responsible for playing a key role in overseeing and optimizing lock desk operations within the mortgage loan origination process. This role manages complex rate lock scenarios, leads pricing strategy implementation, and ensures data integrity across systems. This position provides advanced analysis to support pipeline hedging and To-Be-Announced (TBA) mortgage-backed securities (MBS) management, contributing to risk mitigation and enhanced secondary market execution.
Additionally, this position drives process improvements, ensures compliance with investor and regulatory guidelines, and collaborates cross-functionally to support leadership and business objectives. This role requires deep expertise in Optimal Blue and Encompass systems, as well as a comprehensive understanding of Agency, Government, and Non-Agency loan programs.
Qualifications include:

  • Bachelor’s Degree in Finance, Economics, or related field (or equivalent combination of years of experience with High School Diploma/ GED) required
  • 4+ years’ experience in the mortgage industry, secondary marketing, pricing, or loan processing
  • Advanced knowledge and experience with Optimal Blue and Encompass required
  • In-depth knowledge of loan products (Conventional, FHA, VA, Non-QM) and investor guidelines
  • Experience with hedging and trading TBA MBS highly preferred
  • Proven experience leading and performing in a high-volume, fast-paced work environment
  • Advanced skills and experience in MS Word, Excel, and Outlook
  • Strong verbal and written communication skills
  • Strong interpersonal skills; ability to train and effectively share information with others
  • Strong analytical skills
  • Solid decision-making abilities coupled with sound judgment
  • Strong time management skills
  • Ability to prioritize numerous tasks and manage shifting priorities
  • Client-focused with strong execution skills and results orientation
  • High level of precision with attention to detail and consistency
  • Flexible, open to change, and able to learn new things quickly
  • Ability to work in a collaborative environment and provide guidance for working groups
Submit Your Resume to Learn More
Featured Benefits
  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • 3 Weeks Paid Time Off (PTO)
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance Program
Compensation
  • The hiring range for this position is between $75,710.00-$92,000.00 annually
  • This position is eligible for an annual discretionary bonus
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Business Development and Sales

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