Director of Operations

Position
Director of Operations
Description
Role and Responsibilities
Responsibilities include management of company branches and onsite accounts including set up of new accounts as well as maintaining ongoing onsite account relationships.

• Must be open to supporting national operations across the Unites States
• Bilngual in English and Spanish
• Implementation of all new business start to finish
• Champion continuous process improvements touching all aspects of the operational process including the application process, onboarding, screening, interviewing, hiring, order fulfillment, customer expansion, customer retention, existing customer pricing, and growth of branch locations
• Effectively communicate to ensure all objectives and activities are understood and implemented within the branch and onsite locations
• Responsible for Operations P & L forecast and results
• Develop and achieve short, mid, and long-term strategies that are in line with corporate revenue and profit goals
• Develop, motivate, and train staff for additional responsibility and professional development that supports the future growth of the company
• Establish KPI targets that reflect the overall performance of Operations and use data to prioritize opportunities for improvement
• Generate and monitor reports, turnover, fill rates revenue profits for branch locations
• Ensure quality and correct usage of Avionte
• Attend customer meetings as needed
• Demonstrate financial management and budgeting skills
• Make sound business decisions based on data and analytics
• Structure effective training and development programs
• Support various departments throughout the organization with implementation and compliance
• Work with department leaders to evaluate processes and policies regularly
• Develop KPIs for operations teams
• Meet regularly with operations team members to ensure KPIs are being met weekly
• Implementation of all new business start to finish
• Develop best practices for all branch and onsite locations
• Create department directory, branch/onsite manual, customer orientations
• Coordinate installation of electronic timeclocks for work sites
• Set up invoices and reporting structure
• Perform branch/onsite quarterly business reviews
• Train new branch/onsite managers at site locations
• Manage branch/onsite P & L and/or KPIs and review with onsite managers weekly
• Ongoing training, management, and development of branch/onsite managers
• Meet with the branch area manager to discuss recruiting efforts and needs at various onsite locations
• Ensure safety expectations and protocols are being met such as daily walkthroughs, monthly safety meetings, PPE training, etc.
• Must be able to travel as needed throughout multiple regions
• Ensure all daily, weekly, and monthly reports are completed for branch/onsite locations

• Attend new client meetings as needed, tour worksite facilities
• Supervise Regional Manager of Onsites

Position Requirements
Qualifications

• • Qualified candidates should possess at least 5-10 years of staffing experience with a key focus on the implementation of new accounts, preferably onsite accounts
  • Has held senior management or director-level position within an organization
  • Strong communication leadership skills are required for this position. Has proven success managing a strong team

Location
ES Management - Corporate
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
Exempt/Non-Exempt
Exempt
Pay scale
Starting at $110k
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.