PURPOSE OF THE JOBThe Quality Engineer demonstrates teamwork and commitment to the success of Owens Corning. The Quality Engineer is a recognized leader that demonstrates Owens Corning's values and a commitment to high performance. The Quality Engineer plans, strategizes and evaluates quality assurance process through examining the systems, measures and statistical techniques. S/he will participate in creating and analyzing operations and restrictions regarding services. Individual will participate in auditing, generating and executing training on quality assurance concepts and equipment. Quality Engineer will collaborate with other engineering business-partners within the Owens Corning organization, along with customers and suppliers. S/he will inspect quality equipment and recommend improvements. Join an organization that believes that every employee owns a piece of our bold growth goals and ultimate success. We are a market-leading innovator that has placed on the Fortune 500®. Owens Corning is devoted to delivering sustainable solutions across our three business segments while striving to ensure our people and products make the world a better place. We take pride in having an inclusive and diverse workplace with employees around the globe. A holistic sense of community exists across our entire organization as our talent grows globally. We are a company that fully recognizes the importance of paving a path to a sustainable and safe enterprise through investing in our people. Our desire to make an impactful difference in the world flows from top down to all levels of the organization. By being a company that instills pride within every employee, we aspire to build market-leading businesses; global in scope - human in scale. Reports to: Quality Leader (Milind Gharat)Span of Control: JOB RESPONSIBILITIES Knowing the Asset Base & Manufacturing ProcessesContinuously builds an intimate insight and knowledge of fiberglass technical processes, production lines and their productsPassion for understanding what is necessary for the asset to be productive and the value that our current and future assets bring to the businessKnowing Our Customers Has the responsibility to ensure customer satisfaction is paramount in designing, implementing and maintaining processes and quality systems.Identifying and understanding the critical product characteristics required to provide our customers with a quality productDeveloping and implementing procedures and systems to ensure products consistently meet or exceed customer expectationsSupporting experiments or trials for new and existing products to ensure they meet customer's fitness for useCustomer complaint support including service exceptions and claim dollarsResponsible for supporting investigations of all customer complaints, determining root causes, and implementing corrective actions.Live the Safety stand, adhere to the safety responsibilities Safe, clean and environmentally friendly work environment, and becoming and maintaining to be compliant with company and local regulationEnsuring that all control plans, work instructions, and other procedures related to the technical operation of the production lines ensure the safety of employeesBuilding a culture where safety is a true condition of employmentImplementing a personal safety action plan Leading and Developing Talent Provides leadership of all quality initiatives in the PlantLeads the development, implementation and evaluation of quality processes and procedures in the Plant, all working toward achieving the quality goals of the Plant and delighting the customerManaging the training of primary employees in the quality labTraining employees in process control proceduresWorks to develop and implement quality control plansWorks in a team environment where accountability for compliance of all quality systems and customer satisfaction is incumbent on both the leadership team and the individual.Partnering with maintenance to develop and implement total productive maintenance plans for equipment to ensure employee understanding and ownershipIndividual quality goals and objectivesExecutes/participates capital projects related to quality, TPM, Improvement projects or others as neededProvides QM Pillar Leadership for the QM Pillar team Driving Process ManagementDriving progress towards process optimization by studying and analyzing performance data then developing and deploying engineering solutionsPrepares product and process reports by collecting, analyzing, and summarizing information and trendsParticipate in Product Quality Planning (impact analysis, preliminary capability, FMEA, Quality Plan, training needs)Applies hands on technical troubleshooting skills to existing processes with quality problemsEnsures customer requirements are met by reviewing specifications and internal work instructionsDevelop and report metrics to drive improvement efforts, govern the training process, and oversee record retention and documentation controlJOB REQUIREMENTSMINIMUM QUALIFICATIONS:Bachelor's Degree in Engineering or related field, preferably in chemical, mechanical, or material engineering A minimum of 1-3 years of technical experience in a variety of roles such as engineering, maintenance or manufacturingPREFERRED EXPERIENCE:Six Sigma or lean manufacturing experience Familiar with ISO 9001 type quality systems Knowledge and experience in project management TPMKNOWLEDGE, SKILLS & ABILITIES:Influence through personal power Ability to interact and lead to achieve objectivesStrong listening and comprehension skillsCollaborate and foster teamwork. Partners with people both within and outside the immediate work team to generate ideas, solve problems, and garner different perspectives Builds cooperation and commitment to establish and achieve mutually determined plans and decisionsCommunicates to ensure clarity around goals, objectives, and expectationsCelebrates team successProject management skillsChange agent: comfortable with 'what could be' mindset, innovative and able to drive change by fostering teamwork and engaging othersAct on analysis: data driven, ability to integrate information into a conceptual whole and acts after conducting an insightful analysis and an in-depth evaluation of the pros/cons of alternativesExternal perspective and understands that all business opportunities start with the knowledge of how to create value for the customer Manage work: Organizes, plans and sets priorities based upon deadlines, timelines and what is considered most critical and beneficial for the company Sets the best course of action and aggressively implements plans to achieve timely and efficient resultsPromotes reliability and dependability by following-through and verifying the needs of others are satisfiedAbout Owens Corning Owens Corning (NYSE: OC) develops, manufactures and markets insulation, roofing, and fiberglass composites. Global in scope and human in scale, the company's market-leading businesses use their deep expertise in materials, manufacturing and building science to develop products and systems that save energy and improve comfort in commercial and residential buildings. Through its glass reinforcements business, the company makes thousands of products lighter, stronger and more durable. Ultimately Owens Corning people and products make the world a better place. Based in Toledo, Ohio, Owens Corning posted 2014 sales of $5.3 billion and employs about 14,000 people in 25 countries. It has been listed as a Fortune 500® company for more than 60 consecutive years. For more information, please visit A career at Owens Corning offers the ability to enhance your expertise and achieve your personal and professional aspirations. Through it all, we'll empower you with an environment that encourages open communication and big ideas, competitive pay for your performance, comprehensive benefits, and more opportunities to make your impact.We are an Equal Opportunity, Affirmative Action employer. Minorities, women, protected veterans and individuals with disabilities are encouraged to apply.About Owens CorningOwens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit Owens Corning is an equal opportunity employer.
Owens Corning