Swiss Aviation Software
Application Support Specialist Hybrid Model (remotely and onsite)
Swiss Aviation Software, Miami, Florida, us, 33222
Join to apply for the
Application Support Specialist
role at
Swiss Aviation Software 4 days ago Be among the first 25 applicants Join to apply for the
Application Support Specialist
role at
Swiss Aviation Software Get AI-powered advice on this job and more exclusive features. Join us as an
Application Support Specialist
and become a key player in empowering global aviation operations by delivering expert support, ensuring seamless software performance, and driving customer success in a dynamic, international environment. Apply today to be part of our global team of professionals!
Tasks
Your main tasks include, among others:
Offering first-level/second-level support to our customers Answering cases submitted to Swiss-AS via the AMOS online support tool Communicating with customers directly via e-mail or phone Interacting with other departments to resolve and clarify the customer case and determine the cause of the problem Selecting and explaining the best solution to solve the case Ensure follow-up on customer cases Participate in other duties as assigned by the manager
Benefits
Family Policy up to 60 Sick Days Employee Assistance Program Healthcare Life Insurance 15-20 Vacation Days Flight privileges Commuter Benefits 401k plan Flex Holidays Long Disability Education Short Disability
Requirements
To be successful in this role, you will need to have a combination of the below requirements:
Work experience as an AMOS Administrator is an advantage Experience with the AMOS Financial Management module or a strong background in financial processes is an advantage SQL knowledge is an advantage Be a team player, flexible, proactive, and able to work under pressure You are a highly motivated individual capable of working independently and taking ownership of tasks Excellent communication skills and can interact with people from various technical backgrounds and cultures You are an expert troubleshooter with the ability to diagnose and resolve issues effectively Knowledge about the aviation industry and processes in aircraft maintenance Fluency in written and spoken English Must possess a legal work permit in the U.S. CV/Resume required Company will not provide relocation assistance
Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Airlines and Aviation Referrals increase your chances of interviewing at Swiss Aviation Software by 2x Sign in to set job alerts for Application Support Specialist roles.
Team Lead & Sr. Application Support Engineer
Miami, FL $165,000.00-$200,000.00 1 week ago Hollywood, FL $55,255.00-$58,859.00 1 day ago Miramar, FL $55,255.00-$60,309.00 3 days ago Senior Application Support Analyst - Yardi
Miami, FL $96,000.00-$145,000.00 1 week ago System Tech Support Analyst - Fiserv Commercial Center
Miami, FL $100,000.00-$130,000.00 2 months ago Miami, FL $100,949.33-$137,002.66 1 week ago IT Operations and Infrastructure Engineer
System Tech Support Analyst - Corporate Treasury Applications and Precision Lender
Information Technology Infrastructure Engineer
Miami, FL $110,000.00-$120,000.00 1 week ago Engineer, Data Visualization and Business Intelligence
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Application Support Specialist
role at
Swiss Aviation Software 4 days ago Be among the first 25 applicants Join to apply for the
Application Support Specialist
role at
Swiss Aviation Software Get AI-powered advice on this job and more exclusive features. Join us as an
Application Support Specialist
and become a key player in empowering global aviation operations by delivering expert support, ensuring seamless software performance, and driving customer success in a dynamic, international environment. Apply today to be part of our global team of professionals!
Tasks
Your main tasks include, among others:
Offering first-level/second-level support to our customers Answering cases submitted to Swiss-AS via the AMOS online support tool Communicating with customers directly via e-mail or phone Interacting with other departments to resolve and clarify the customer case and determine the cause of the problem Selecting and explaining the best solution to solve the case Ensure follow-up on customer cases Participate in other duties as assigned by the manager
Benefits
Family Policy up to 60 Sick Days Employee Assistance Program Healthcare Life Insurance 15-20 Vacation Days Flight privileges Commuter Benefits 401k plan Flex Holidays Long Disability Education Short Disability
Requirements
To be successful in this role, you will need to have a combination of the below requirements:
Work experience as an AMOS Administrator is an advantage Experience with the AMOS Financial Management module or a strong background in financial processes is an advantage SQL knowledge is an advantage Be a team player, flexible, proactive, and able to work under pressure You are a highly motivated individual capable of working independently and taking ownership of tasks Excellent communication skills and can interact with people from various technical backgrounds and cultures You are an expert troubleshooter with the ability to diagnose and resolve issues effectively Knowledge about the aviation industry and processes in aircraft maintenance Fluency in written and spoken English Must possess a legal work permit in the U.S. CV/Resume required Company will not provide relocation assistance
Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Airlines and Aviation Referrals increase your chances of interviewing at Swiss Aviation Software by 2x Sign in to set job alerts for Application Support Specialist roles.
Team Lead & Sr. Application Support Engineer
Miami, FL $165,000.00-$200,000.00 1 week ago Hollywood, FL $55,255.00-$58,859.00 1 day ago Miramar, FL $55,255.00-$60,309.00 3 days ago Senior Application Support Analyst - Yardi
Miami, FL $96,000.00-$145,000.00 1 week ago System Tech Support Analyst - Fiserv Commercial Center
Miami, FL $100,000.00-$130,000.00 2 months ago Miami, FL $100,949.33-$137,002.66 1 week ago IT Operations and Infrastructure Engineer
System Tech Support Analyst - Corporate Treasury Applications and Precision Lender
Information Technology Infrastructure Engineer
Miami, FL $110,000.00-$120,000.00 1 week ago Engineer, Data Visualization and Business Intelligence
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr