Social Finance, Inc. (SoFi)
Sr. Manager Onboarding Fraud Lead, Lending Products
Social Finance, Inc. (SoFi), Jacksonville, Texas, United States, 75766
Overview
SoFi’s Risk Management team has responsibility for ensuring growth in all products offered and other member-related activities are consistent with the company’s risk appetite. The team holistically manages Enterprise, Consumer Lending products, Credit Cards, Deposit Products, Fraud Prevention, Portfolio Management, Infrastructure, and Business Operating risks. In addition, Risk Management directly manages enterprise partners, ensures strong compliance with regulations, and works to ensure risk policies enable a member-first experience. Role: Onboarding Fraud Lead
Onboarding Fraud Lead will have the responsibility for partnering with cross-functional teams (Mortgage and Home Equity Operations, Product, Engineering, Credit Risk, Collections, Legal, Compliance, 2LoD) to drive the first line of defense on all Onboarding Fraud prevention policies and strategies related to Mortgage and Home Equity products. Successful candidate will also collaborate with other leads to drive standardization of fraud prevention controls across other lending products leveraging cutting edge analytics and proactive reporting. The goal is to develop, implement and optimize an end-to-end Fraud prevention strategy. This role reports directly to the Director of Onboarding Fraud Prevention, Lending Products. What you’ll do
Innovate: Bring your brightest ideas to build best-in-class Mortgage and Home Equity Fraud Prevention strategies. Data-Driven: Conduct in-depth analysis of portfolio and industry fraud trends to identify emerging risks and vulnerabilities Iterate, learn, innovate: We are all responsible for innovation and must embrace data-driven decisions. This includes working closely with key stakeholders, including Credit Risk, Product, Engineering, Operations, Data Science, Legal and Compliance to deliver effective solutions. Build the Future: Work collaboratively with the Data Science team or 3rd party vendors to identify opportunities to design or buy new machine learning models. Be a Fraud Prevention SME: Stay abreast of industry best practices, technology, and regulatory developments in the fraud space and incorporate them into SoFi’s fraud strategy. Control Risk and Drive Performance Outcomes: Understand Fraud risk (3rd party, 1st party, and Synthetic) and develop approaches to mitigate Fraud loss and responsibly grow revenue. Monitor performance of strategies and portfolios. Document and communicate results and escalate issues as necessary. Identify gaps/opportunities and drive actions. Grow, Grow, Grow: Be inspired by dynamic leaders and our rapidly growing business. We are recruiting the best, brightest, and passionately quantitative team members. What you’ll need
5+ years experience in fraud prevention and analytics in financial institutions Proven track record of developing and implementing successful fraud prevention strategies Good to have
Experience in Mortgage and/or Home Equity fraud prevention strategy Experience with onboarding fraud controls and strategies Strong background in utilizing technology, AI, and automation, including third-party solutions, to enhance fraud strategies Strong analytical and problem-solving skills, with the ability to translate patterns from large datasets into digestible and actionable insights that inform strategy Proficiency in SQL and Python Excellent communication and interpersonal skills, with the ability to influence and build consensus across different levels and functions Outcome-oriented mindset with a strong bias for action Comfort working and effectively communicating in a fast-paced, dynamic environment A history of success in leading initiatives and driving results through collaboration and doing hands-on work Experience defining and driving a roadmap based on company performance goals A curiosity that will enable you to digest the Tala loan product business model quickly and find opportunities to create value Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi
page! Pay range: $140,800.00 - $242,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. EEO and notices
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. Additional notices
The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles. Apply for this position
Terms and Conditions Apply. SoFi reserves the right to modify or discontinue products and benefits at any time without notice. To qualify, a borrower must be a U.S. citizen or other eligible status and meet SoFi's underwriting requirements. Not all borrowers receive the lowest rate. Lowest rates reserved for the most creditworthy borrowers. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, evaluation of your creditworthiness, years of professional experience, income, and a variety of other factors. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. SoFi refinance loans are private loans and do not have the same repayment options that the federal loan program offers, or may become available, such as Income Based Repayment or Income Contingent Repayment or PAYE. Licensed by the Department of Financial Protection and Innovation under the California Financing Law License No. 6054612. SoFi loans are originated by SoFi Lending Corp. or an affiliate, NMLS # 696891. (www.nmlsconsumeraccess.org)
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SoFi’s Risk Management team has responsibility for ensuring growth in all products offered and other member-related activities are consistent with the company’s risk appetite. The team holistically manages Enterprise, Consumer Lending products, Credit Cards, Deposit Products, Fraud Prevention, Portfolio Management, Infrastructure, and Business Operating risks. In addition, Risk Management directly manages enterprise partners, ensures strong compliance with regulations, and works to ensure risk policies enable a member-first experience. Role: Onboarding Fraud Lead
Onboarding Fraud Lead will have the responsibility for partnering with cross-functional teams (Mortgage and Home Equity Operations, Product, Engineering, Credit Risk, Collections, Legal, Compliance, 2LoD) to drive the first line of defense on all Onboarding Fraud prevention policies and strategies related to Mortgage and Home Equity products. Successful candidate will also collaborate with other leads to drive standardization of fraud prevention controls across other lending products leveraging cutting edge analytics and proactive reporting. The goal is to develop, implement and optimize an end-to-end Fraud prevention strategy. This role reports directly to the Director of Onboarding Fraud Prevention, Lending Products. What you’ll do
Innovate: Bring your brightest ideas to build best-in-class Mortgage and Home Equity Fraud Prevention strategies. Data-Driven: Conduct in-depth analysis of portfolio and industry fraud trends to identify emerging risks and vulnerabilities Iterate, learn, innovate: We are all responsible for innovation and must embrace data-driven decisions. This includes working closely with key stakeholders, including Credit Risk, Product, Engineering, Operations, Data Science, Legal and Compliance to deliver effective solutions. Build the Future: Work collaboratively with the Data Science team or 3rd party vendors to identify opportunities to design or buy new machine learning models. Be a Fraud Prevention SME: Stay abreast of industry best practices, technology, and regulatory developments in the fraud space and incorporate them into SoFi’s fraud strategy. Control Risk and Drive Performance Outcomes: Understand Fraud risk (3rd party, 1st party, and Synthetic) and develop approaches to mitigate Fraud loss and responsibly grow revenue. Monitor performance of strategies and portfolios. Document and communicate results and escalate issues as necessary. Identify gaps/opportunities and drive actions. Grow, Grow, Grow: Be inspired by dynamic leaders and our rapidly growing business. We are recruiting the best, brightest, and passionately quantitative team members. What you’ll need
5+ years experience in fraud prevention and analytics in financial institutions Proven track record of developing and implementing successful fraud prevention strategies Good to have
Experience in Mortgage and/or Home Equity fraud prevention strategy Experience with onboarding fraud controls and strategies Strong background in utilizing technology, AI, and automation, including third-party solutions, to enhance fraud strategies Strong analytical and problem-solving skills, with the ability to translate patterns from large datasets into digestible and actionable insights that inform strategy Proficiency in SQL and Python Excellent communication and interpersonal skills, with the ability to influence and build consensus across different levels and functions Outcome-oriented mindset with a strong bias for action Comfort working and effectively communicating in a fast-paced, dynamic environment A history of success in leading initiatives and driving results through collaboration and doing hands-on work Experience defining and driving a roadmap based on company performance goals A curiosity that will enable you to digest the Tala loan product business model quickly and find opportunities to create value Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our
Benefits at SoFi
page! Pay range: $140,800.00 - $242,000.00 Payment frequency: Annual This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above. EEO and notices
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. Additional notices
The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles. Apply for this position
Terms and Conditions Apply. SoFi reserves the right to modify or discontinue products and benefits at any time without notice. To qualify, a borrower must be a U.S. citizen or other eligible status and meet SoFi's underwriting requirements. Not all borrowers receive the lowest rate. Lowest rates reserved for the most creditworthy borrowers. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, evaluation of your creditworthiness, years of professional experience, income, and a variety of other factors. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. SoFi refinance loans are private loans and do not have the same repayment options that the federal loan program offers, or may become available, such as Income Based Repayment or Income Contingent Repayment or PAYE. Licensed by the Department of Financial Protection and Innovation under the California Financing Law License No. 6054612. SoFi loans are originated by SoFi Lending Corp. or an affiliate, NMLS # 696891. (www.nmlsconsumeraccess.org)
#J-18808-Ljbffr