SoFi
Sr. Manager Onboarding Fraud Lead, Lending Products
SoFi, Jacksonville, Florida, United States, 32290
Base pay range
$140,800.00/yr - $242,000.00/yr Employee Applicant Privacy Notice SoFi’s Risk Management team has responsibility for ensuring growth in all products offered and other member-related activities are consistent with the company’s risk appetite. The team holistically manages Enterprise, Consumer Lending products, Credit Cards, Deposit Products, Fraud Prevention, Portfolio Management, Infrastructure, and Business Operating risks. In addition, Risk Management directly manages enterprise partners, ensures strong compliance with regulations, and works to ensure risk policies enable a member-first experience. Onboarding Fraud Lead will partner with cross-functional teams (Mortgage and Home Equity Operations, Product, Engineering, Credit Risk, Collections, Legal, Compliance, 2LoD) to drive the first line of defense on all Onboarding Fraud prevention policies and strategies related to Mortgage and Home Equity products. The successful candidate will collaborate with other leads to drive standardization of fraud prevention controls across other lending products leveraging analytics and proactive reporting. The goal is to develop, implement and optimize an end-to-end Fraud prevention strategy. This role reports directly to the Director of Onboarding Fraud Prevention, Lending Products. What you’ll do Innovate: Bring your brightest ideas to build best-in-class Mortgage and Home Equity Fraud Prevention strategies. Data-Driven: Conduct in-depth analysis of portfolio and industry fraud trends to identify emerging risks and vulnerabilities. Iterate, learn, innovate: Embrace data-driven decisions and work with stakeholders to deliver effective solutions (Credit Risk, Product, Engineering, Operations, Data Science, Legal and Compliance). Build the Future: Collaborate with the Data Science team or 3rd party vendors to identify opportunities to design or buy new machine learning models. Be a Fraud Prevention SME: Stay abreast of industry best practices, technology, and regulatory developments and incorporate them into SoFi’s fraud strategy. Control Risk and Drive Performance Outcomes: Understand Fraud risk (3rd party, 1st party, and Synthetic) and develop approaches to mitigate fraud loss and grow revenue. Monitor performance, document results, and escalate issues as necessary. Grow, Grow, Grow: Be inspired by dynamic leaders and a rapidly growing business. What you’ll need 5+ years experience in fraud prevention and analytics in financial institutions Proven track record of developing and implementing successful fraud prevention strategies Good to have Experience in Mortgage and/or Home Equity fraud prevention strategy Experience with onboarding fraud controls and strategies Strong background in utilizing technology, AI, and automation, including third-party solutions, to enhance fraud strategies Strong analytical and problem-solving skills, with the ability to translate patterns from large datasets into digestible and actionable insights that inform strategy Proficiency in SQL and Python Excellent communication and interpersonal skills, with the ability to influence and build consensus across different levels and functions Outcome-oriented mindset with a strong bias for action Comfort working in a fast-paced, dynamic environment History of leading initiatives and driving results through collaboration and hands-on work Experience defining and driving a roadmap based on company performance goals A curiosity to quickly understand the Tala loan product business model and find opportunities to create value Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights. SoFi is committed to an inclusive culture and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
#J-18808-Ljbffr
$140,800.00/yr - $242,000.00/yr Employee Applicant Privacy Notice SoFi’s Risk Management team has responsibility for ensuring growth in all products offered and other member-related activities are consistent with the company’s risk appetite. The team holistically manages Enterprise, Consumer Lending products, Credit Cards, Deposit Products, Fraud Prevention, Portfolio Management, Infrastructure, and Business Operating risks. In addition, Risk Management directly manages enterprise partners, ensures strong compliance with regulations, and works to ensure risk policies enable a member-first experience. Onboarding Fraud Lead will partner with cross-functional teams (Mortgage and Home Equity Operations, Product, Engineering, Credit Risk, Collections, Legal, Compliance, 2LoD) to drive the first line of defense on all Onboarding Fraud prevention policies and strategies related to Mortgage and Home Equity products. The successful candidate will collaborate with other leads to drive standardization of fraud prevention controls across other lending products leveraging analytics and proactive reporting. The goal is to develop, implement and optimize an end-to-end Fraud prevention strategy. This role reports directly to the Director of Onboarding Fraud Prevention, Lending Products. What you’ll do Innovate: Bring your brightest ideas to build best-in-class Mortgage and Home Equity Fraud Prevention strategies. Data-Driven: Conduct in-depth analysis of portfolio and industry fraud trends to identify emerging risks and vulnerabilities. Iterate, learn, innovate: Embrace data-driven decisions and work with stakeholders to deliver effective solutions (Credit Risk, Product, Engineering, Operations, Data Science, Legal and Compliance). Build the Future: Collaborate with the Data Science team or 3rd party vendors to identify opportunities to design or buy new machine learning models. Be a Fraud Prevention SME: Stay abreast of industry best practices, technology, and regulatory developments and incorporate them into SoFi’s fraud strategy. Control Risk and Drive Performance Outcomes: Understand Fraud risk (3rd party, 1st party, and Synthetic) and develop approaches to mitigate fraud loss and grow revenue. Monitor performance, document results, and escalate issues as necessary. Grow, Grow, Grow: Be inspired by dynamic leaders and a rapidly growing business. What you’ll need 5+ years experience in fraud prevention and analytics in financial institutions Proven track record of developing and implementing successful fraud prevention strategies Good to have Experience in Mortgage and/or Home Equity fraud prevention strategy Experience with onboarding fraud controls and strategies Strong background in utilizing technology, AI, and automation, including third-party solutions, to enhance fraud strategies Strong analytical and problem-solving skills, with the ability to translate patterns from large datasets into digestible and actionable insights that inform strategy Proficiency in SQL and Python Excellent communication and interpersonal skills, with the ability to influence and build consensus across different levels and functions Outcome-oriented mindset with a strong bias for action Comfort working in a fast-paced, dynamic environment History of leading initiatives and driving results through collaboration and hands-on work Experience defining and driving a roadmap based on company performance goals A curiosity to quickly understand the Tala loan product business model and find opportunities to create value Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights. SoFi is committed to an inclusive culture and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
#J-18808-Ljbffr