Mercy Housing Inc.
Vice President, Operational Support and Innovation
Mercy Housing Inc., Denver, Colorado, United States, 80285
Vice President, Operational Support and Innovation
Job Category
:
Property Operations Requisition Number
:
VICEP004009 Apply now Posted : August 29, 2025 Full-Time Hybrid Locations
Showing 1 location Description
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The
VP of Operational Support & Innovation
will be responsible for the coordination of Mercy Housing Management Group’s national activities as assigned by the President/Senior Vice President. In this role you will oversee activities, structures, and staffing of assigned areas of responsibility, which may include the oversight of external third-party entities responsible for providing services to the organization. This position is eligible for a hybrid work schedule. Pay:
$185,000-220,000 annually, dependent on experience Duties Oversee assigned departments/teams, including Pipeline and Marketing, Regulatory Compliance, Software Operations, Third-party File Compliance, National Management Specialists and/or other support departments of MHMG. Participate in National and Regional Affordable Housing and Property Management Associations, to represent Mercy Housing Management Group and stay abreast of trends and information, which may impact the management Company. Oversee and ensure compliance with all governmental agencies for contractual arrangements for which MHMG is directly responsible. Collaborate and interact with all MHMG VPs and Regional VPs on management of the properties as directed by the MHMG President/Senior Vice-President . Participate in planning activities of Mercy Housing Management Group, including the strategic planning process and the development of Business Plans, as requested. Keep current on all updates and changes in affordable housing programs and requirements. Participate in the Mercy Asset Life Cycle Process for properties Mercy Housing is considering adding to the portfolio. Oversee pipeline and lease-up process for all new properties coming online to ensure that processes are aligned with all functional business areas and that all regulatory and software requirements are met and satisfied. Lead efforts to evaluate, pilot and implement new property technology solutions in order to streamline processes and improve efficiencies of the organization. Consult and collaborate with staff from the GBCs, Asset Management, Resident Services, Development and Corporate Support Teams to ensure effective operations throughout the portfolio. Minimum Qualifications Minimum of five (5) years in national / multi-regional property management, or housing regulatory organization / agency. Current certifications for applicable programs or willingness and ability to attain. Current Property Management Certifications or willingness and ability to attain. Must possess a thorough knowledge of HUD, Low Income Housing Tax Credit and other affordable housing programs. Must have experience in property operations software including RealPage and have demonstrated success in implementations of new technology. PREFERRED QUALIFICATIONS Experience in the use of property management software. Knowledge and Skills Ability to i dentify risk and formulate resources to mitigate. Computer proficiency in Microsoft Office. Knowledge of property operations software, including RealPage. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Job Category
:
Property Operations Requisition Number
:
VICEP004009 Apply now Posted : August 29, 2025 Full-Time Hybrid Locations
Showing 1 location Description
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The
VP of Operational Support & Innovation
will be responsible for the coordination of Mercy Housing Management Group’s national activities as assigned by the President/Senior Vice President. In this role you will oversee activities, structures, and staffing of assigned areas of responsibility, which may include the oversight of external third-party entities responsible for providing services to the organization. This position is eligible for a hybrid work schedule. Pay:
$185,000-220,000 annually, dependent on experience Duties Oversee assigned departments/teams, including Pipeline and Marketing, Regulatory Compliance, Software Operations, Third-party File Compliance, National Management Specialists and/or other support departments of MHMG. Participate in National and Regional Affordable Housing and Property Management Associations, to represent Mercy Housing Management Group and stay abreast of trends and information, which may impact the management Company. Oversee and ensure compliance with all governmental agencies for contractual arrangements for which MHMG is directly responsible. Collaborate and interact with all MHMG VPs and Regional VPs on management of the properties as directed by the MHMG President/Senior Vice-President . Participate in planning activities of Mercy Housing Management Group, including the strategic planning process and the development of Business Plans, as requested. Keep current on all updates and changes in affordable housing programs and requirements. Participate in the Mercy Asset Life Cycle Process for properties Mercy Housing is considering adding to the portfolio. Oversee pipeline and lease-up process for all new properties coming online to ensure that processes are aligned with all functional business areas and that all regulatory and software requirements are met and satisfied. Lead efforts to evaluate, pilot and implement new property technology solutions in order to streamline processes and improve efficiencies of the organization. Consult and collaborate with staff from the GBCs, Asset Management, Resident Services, Development and Corporate Support Teams to ensure effective operations throughout the portfolio. Minimum Qualifications Minimum of five (5) years in national / multi-regional property management, or housing regulatory organization / agency. Current certifications for applicable programs or willingness and ability to attain. Current Property Management Certifications or willingness and ability to attain. Must possess a thorough knowledge of HUD, Low Income Housing Tax Credit and other affordable housing programs. Must have experience in property operations software including RealPage and have demonstrated success in implementations of new technology. PREFERRED QUALIFICATIONS Experience in the use of property management software. Knowledge and Skills Ability to i dentify risk and formulate resources to mitigate. Computer proficiency in Microsoft Office. Knowledge of property operations software, including RealPage. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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