Manpower Group Inc.
Customer Service Representative
Manpower Group Inc., Saint Paul, Minnesota, United States, 55130
Customer Service Representative - $18-$24/hr (based upon experience business to business customer service rep experience)
Mon-Fri
8am-430pm
Our client in
St. Paul, MN
is looking for hardworking, motivated talent to join their team. Don't wait... apply today!
Whats in it for you?
$18-24/hr
8:00am-4:30pm
Paid training
Full time hours
Clean and safe work environment
What will you be doing?
Respond to customer inquiries via telephone, email, or mail within 24 hours.
Communicate client needs and agendas to colleagues and management, proactively identifying potential concerns regarding capabilities and customer requests.
Process customer requests for price quotations, purchase orders, order modifications, adjustments, and cancellations from domestic and international customers, OEMs, and distributors.
Utilize the ERP system to access customer information, stock status, and purchase order details, ensuring accurate data entry and retrieval.
Troubleshoot customer issues and coordinate with appropriate departments to resolve concerns effectively.
Monitor active orders and notify customers of key updates, including scheduling changes, partial shipments, and credit modifications.
Analyze transactions, correct records, and oversee customer portals as needed.
Contact customers to obtain missing order details and ensure complete and accurate documentation.
Perform routine and semi-routine tasks requiring sound judgment in interactions with customers, sales representatives, and internal teams.
Leverage Microsoft Office and strong organizational skills to work independently while adhering to established office procedures and best practices.
What do you bring?
High school diploma or GED required; completion of at least two years of college or trade school preferred.
Exceptional interpersonal and communication skills.
Excellent written, verbal, and presentation skills.
Ability to anticipate customer needs and foster strong relationships.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and video conferencing tools.
Experience with Epicor or other ERP systems is a plus.
Strong problem-solving skills and the ability to maintain positive customer relations in various situations.
Effective time management and the ability to prioritize multiple tasks to ensure timely completion.
Why should you choose Manpower?
Free training to upgrade your skills, including a free college tuition program
Medical, dental, vision, 401k
Weekly pay with direct deposit
24/7 Manpower customer care support
Dedicated Career Partner to help you achieve your career goals
Voted #1 best places to work by Glassdoor 2021
Are you Interested?
Stop your job search and apply today! A recruiter will be in touch within 24 hours.
Share this job with friends and family and earn dollars with every successful hire.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Mon-Fri
8am-430pm
Our client in
St. Paul, MN
is looking for hardworking, motivated talent to join their team. Don't wait... apply today!
Whats in it for you?
$18-24/hr
8:00am-4:30pm
Paid training
Full time hours
Clean and safe work environment
What will you be doing?
Respond to customer inquiries via telephone, email, or mail within 24 hours.
Communicate client needs and agendas to colleagues and management, proactively identifying potential concerns regarding capabilities and customer requests.
Process customer requests for price quotations, purchase orders, order modifications, adjustments, and cancellations from domestic and international customers, OEMs, and distributors.
Utilize the ERP system to access customer information, stock status, and purchase order details, ensuring accurate data entry and retrieval.
Troubleshoot customer issues and coordinate with appropriate departments to resolve concerns effectively.
Monitor active orders and notify customers of key updates, including scheduling changes, partial shipments, and credit modifications.
Analyze transactions, correct records, and oversee customer portals as needed.
Contact customers to obtain missing order details and ensure complete and accurate documentation.
Perform routine and semi-routine tasks requiring sound judgment in interactions with customers, sales representatives, and internal teams.
Leverage Microsoft Office and strong organizational skills to work independently while adhering to established office procedures and best practices.
What do you bring?
High school diploma or GED required; completion of at least two years of college or trade school preferred.
Exceptional interpersonal and communication skills.
Excellent written, verbal, and presentation skills.
Ability to anticipate customer needs and foster strong relationships.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and video conferencing tools.
Experience with Epicor or other ERP systems is a plus.
Strong problem-solving skills and the ability to maintain positive customer relations in various situations.
Effective time management and the ability to prioritize multiple tasks to ensure timely completion.
Why should you choose Manpower?
Free training to upgrade your skills, including a free college tuition program
Medical, dental, vision, 401k
Weekly pay with direct deposit
24/7 Manpower customer care support
Dedicated Career Partner to help you achieve your career goals
Voted #1 best places to work by Glassdoor 2021
Are you Interested?
Stop your job search and apply today! A recruiter will be in touch within 24 hours.
Share this job with friends and family and earn dollars with every successful hire.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.