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Confidential

Vice President of Strategic Business Development

Confidential, San Mateo, California, United States, 94401

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Vice President of Strategic Business Development

About the Company

Accomplished provider of integrated customer support & communication software solutions

Industry Information Technology and Services

Type Privately Held, VC-backed

Founded 2010

Employees 1001-5000

Funding $200+ million

Categories

CRM Information Services Information Technology SaaS Software Information Technology & Services Technology Cloud Services Computers Design Services Integration Services IT Management

Specialties

customer support software helpdesk web 2.0 saas support ticket system web based support ticket system crm itsm applicant tracking system conversion optimization suite and conversion optimization suite

About the Role

The Company is seeking a Vice President of Strategic Business Development to spearhead the sourcing, closing, and launching of high-impact strategic partnerships. The successful candidate will be a creative leader with a proven track record in closing significant deals and driving substantial P&L results. This role is pivotal in owning the full deal cycle, from strategy and sourcing to negotiation and close, with a focus on unlocking new capabilities through the partner ecosystem and developing new commercial distribution models. The VP will be responsible for shaping and delivering on the company's most important commercial growth initiatives, working closely with executive stakeholders, and leading a team to ensure the success of the partnership strategy.

Applicants must have a minimum of 15 years' experience in strategic partnerships, business development, ISV partnerships, or corporate development within a top technology, SaaS, or other market-leading company. The role requires excellence in building relationships with executive stakeholders, the ability to thrive in fast-paced environments, and a talent for moving deals from conception to execution. The ideal candidate will be adept at combining commercial creativity with financial rigor, capable of structuring complex, high-impact partnership agreements, and experienced in driving significant monetization from marketplace strategies. Leadership skills are essential for this position, as the VP will be expected to coach and mentor teams, manage partnership operations, and ensure the seamless onboarding and optimization of partner relationships.

Hiring Manager Title SVP of Corporate Strategy and Development

Travel Percent Less than 10%

Functions

Business Development