WhiteWater Express Car Wash
Overview
General Manager at WhiteWater Express is responsible for the location's overall performance and operations. This role monitors and manages day-to-day tasks through planning, organizing, leading, and executing store goals to achieve continuous financial success. It includes responsibilities for the duties of the Team Leader, Shift Leader, and Store Manager. Responsibilities
Lead by example, fostering a team-oriented environment where every employee feels empowered to lead. Cultivate a positive, customer-focused workplace culture through team development and leadership growth. Foster positivity, focus, and a passion for learning in the workplace. Address and resolve customer and employee concerns, including incident reporting. Educate customers on wash products, packages, wash books, and membership plans. Monitor and adjust equipment, wash package functions, and tunnel efficiency to ensure optimal performance. Ensure completion of all scheduled maintenance tasks, store cleanliness, and compliance with site standards. Communicate with facility and IT technicians regarding maintenance and repair needs. Participate in weekly facility and IT calls and workshops. Identify and troubleshoot hardware issues with pay stations and other equipment. Uphold company policies, enforce safety protocols, and ensure completion of all required safety training. Ensure team members complete safety training and company policies are followed. Ensure adequate store staffing through proactive recruiting, hiring, and promotion; utilize structured interview guides to assess and recruit potential hires and support onboarding. Source and promote fleet and multi-car programs to local businesses. Perform payroll tasks, including reviewing and approving hours for all employees; review daily and weekly KPIs with Managers and Area Director. Qualifications
Proven leadership in staff development and a passion for exceptional customer service. Ability to thrive outdoors in all weather, with flexibility for evenings and weekends. Successful completion of a pre-hire background check. Leadership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experience. Ability to collaborate and communicate effectively with Facility and IT Technicians to identify priorities and perform repairs or projects. Ability to work long hours during busy periods as needed. Attention to detail, essential to ensure high-quality service and safety. Must have safety awareness and handle chemicals per safety guidelines. Benefits
Competitive base salary with bonus potential. Comprehensive Health Benefits (Medical, Dental & Vision). Paid time off in addition to company holidays. 401(k) retirement plan with company match. Company-paid life insurance. Opportunities for advancement. Free weekly car washes for employees. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales, General Business, and Education Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing
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General Manager at WhiteWater Express is responsible for the location's overall performance and operations. This role monitors and manages day-to-day tasks through planning, organizing, leading, and executing store goals to achieve continuous financial success. It includes responsibilities for the duties of the Team Leader, Shift Leader, and Store Manager. Responsibilities
Lead by example, fostering a team-oriented environment where every employee feels empowered to lead. Cultivate a positive, customer-focused workplace culture through team development and leadership growth. Foster positivity, focus, and a passion for learning in the workplace. Address and resolve customer and employee concerns, including incident reporting. Educate customers on wash products, packages, wash books, and membership plans. Monitor and adjust equipment, wash package functions, and tunnel efficiency to ensure optimal performance. Ensure completion of all scheduled maintenance tasks, store cleanliness, and compliance with site standards. Communicate with facility and IT technicians regarding maintenance and repair needs. Participate in weekly facility and IT calls and workshops. Identify and troubleshoot hardware issues with pay stations and other equipment. Uphold company policies, enforce safety protocols, and ensure completion of all required safety training. Ensure team members complete safety training and company policies are followed. Ensure adequate store staffing through proactive recruiting, hiring, and promotion; utilize structured interview guides to assess and recruit potential hires and support onboarding. Source and promote fleet and multi-car programs to local businesses. Perform payroll tasks, including reviewing and approving hours for all employees; review daily and weekly KPIs with Managers and Area Director. Qualifications
Proven leadership in staff development and a passion for exceptional customer service. Ability to thrive outdoors in all weather, with flexibility for evenings and weekends. Successful completion of a pre-hire background check. Leadership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experience. Ability to collaborate and communicate effectively with Facility and IT Technicians to identify priorities and perform repairs or projects. Ability to work long hours during busy periods as needed. Attention to detail, essential to ensure high-quality service and safety. Must have safety awareness and handle chemicals per safety guidelines. Benefits
Competitive base salary with bonus potential. Comprehensive Health Benefits (Medical, Dental & Vision). Paid time off in addition to company holidays. 401(k) retirement plan with company match. Company-paid life insurance. Opportunities for advancement. Free weekly car washes for employees. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales, General Business, and Education Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr