Costco IT
Overview
Join to apply for the
Software Engineer - ServiceNow
role at
Costco IT . Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. Responsibilities Software Engineers perform development work across the technology stack (both front-end/back-end expertise). They are versatile in how they can add value, demonstrating the ability to manage the completion of projects that involve databases, backend services, or the development of front-end applications. They should be able to demonstrate a strong understanding of emerging technologies to support the development of new solutions. Software Engineers understand the full technology stack and underlying applications, services, and databases in order to ensure optimal performance. Develops the conceptual systems architecture design and the supporting technologies needed to enable new and/or enhanced functionality within a given product/application, applying principles that promote availability, reusability, interoperability and security into the design framework. The Software Engineer would be responsible for developing, designing, troubleshooting and maintaining the Costco ServiceNow platform. The Engineers primary focus would be the ITSM application within the ServiceNow platform as well as other systems and applications. The Software Engineer will provide analysis of problems while working toward solutions to technical issues; deploy new releases and/ or enhancements; maintain and support the platforms operational functions; and perform system and integration testing. This person will provide platform configuration and customization assistance including, but not limited to: gathering requirements from stakeholders and writing user stories, workflow administration, report setup, data imports, custom scripting, and third-party software integrations. A successful candidate will be flexible and willing to learn and assist in different areas of the team, as well as, possess a sense of urgency and adapt to changing priorities. Supports release planning activities in conjunction with Product Owners and teams. Identifies high level requirements to support the definition and refinement of a robust testing strategy. Supports the Product Owner with the identification and definition of enablers / work items to support the architectural runway of a given product/application. Defines the non-functional requirements (e.g., performance, security, resiliency, etc.) which support the development of epics and user stories aligned to a value stream. Identifies technical dependencies across several product / application teams to support the implementation of new or enhanced functionality. Performs development, optimization, and automation activities to support the implementation of a product/application. Develops and implements front-end architecture to support user interface concepts. Increases proficiency and understanding of relational and non-relational databases, distributed application architectures, user interfaces and user experience, quality assurance, security concerns, and business value creation. Drives engineering best practices to deliver higher quality and scalable solutions. Provides the team with the development strategy, solution recommendations, and estimates for a given product/application. Participates in scrum ceremonies (sprint planning, retrospective, showcases/demos, stand-ups, backlog refinement, etc.). Creates and executes unit tests which validate the code changes made to support the implementation of a user story. Uses test driven development (TDD) practices to assist with the detection/recognition of software defects early in the development process. Estimates, plans, and manages all implementation tasks and reports on development progress. Designs, builds, debugs, optimizes and implements solutions in approved tool sets and databases. Develops high quality, efficient and fault tolerant software. Supports, extends and builds automated CI and CD pipelines. Designs and delivers DevSecOps automation for app deployment and testing. Uses APM/monitoring tools such as Dynatrace/Splunk and browser tools to perform request purepath/waterfall analysis to identify bottlenecks and suggest improvements. Participates in the development and documentation of department standards and best practices, and mentors junior engineers. Provides the team with solution recommendations and estimates for a given product/application. Identifies deficiencies within a product/applications code base and identifies opportunities to improve overall code quality. Collaborates with team members (e.g., Systems Architects, Systems Analysts) to define project specifications and release documentation for all phases of the product development cycle from product definition to design, through implementation. Conducts peer code reviews for the software changes made by other engineers within a team. Provides daily support of the ServiceNow platform; including script development, configuration, integration and administration. Creates process documentation for the team and provides internal training to team members. Provides 24 x 7 on call support as part of a scheduled rotation with other team members.
Required
Minimum 3 years development experience using languages such as JavaScript, Java or C#. 2 years experience with web technologies including API's/CSS/XML/HTML/ReST/WebServices. Working knowledge of JavaScript frameworks such as Angular.js, jQuery or Jelly. Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment. Working knowledge of source code management tools. Ability to communicate technical information in business terms. Ability to work independently and multi-task. Ability to independently plan deliverables and coordinate with team-members. Excellent troubleshooting skills and the ability to logically think through problem situations. Excellent verbal and written communication skills.
Recommended
Experience working as a contributing member on an Agile Scrum based Delivery Team. Working knowledge of software design patterns. Experience as a ServiceNow Administrator, Developer, Implementation Specialist Certified, and/or ServiceNow Admin (Advanced). Demonstrated project work of advanced ServiceNow development using Orchestration or Discovery. Exposure to ITIL concepts. Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
Required Documents
Cover Letter Resume
California applicants, please click to review the Costco Applicant Privacy Notice. Pay Ranges Level 1 - $85,000 - $110,000 Level 2 - $105,000 - $135,000 Level 3 - $130,000 - $160,000 Level SR - $150,000 - $190,000, Bonus and Restricted Stock Unit (RSU) eligible Level Staff - $180,000 - $225,000, Bonus and Restricted Stock Unit (RSU) eligible
Benefits
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees. Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com If hired, you will be required to provide proof of authorization to work in the United States. In some cases, applicants and employees for selected positions will not be sponsored for work authorization, including, but not limited to H1-B visas. Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Join to apply for the
Software Engineer - ServiceNow
role at
Costco IT . Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. Responsibilities Software Engineers perform development work across the technology stack (both front-end/back-end expertise). They are versatile in how they can add value, demonstrating the ability to manage the completion of projects that involve databases, backend services, or the development of front-end applications. They should be able to demonstrate a strong understanding of emerging technologies to support the development of new solutions. Software Engineers understand the full technology stack and underlying applications, services, and databases in order to ensure optimal performance. Develops the conceptual systems architecture design and the supporting technologies needed to enable new and/or enhanced functionality within a given product/application, applying principles that promote availability, reusability, interoperability and security into the design framework. The Software Engineer would be responsible for developing, designing, troubleshooting and maintaining the Costco ServiceNow platform. The Engineers primary focus would be the ITSM application within the ServiceNow platform as well as other systems and applications. The Software Engineer will provide analysis of problems while working toward solutions to technical issues; deploy new releases and/ or enhancements; maintain and support the platforms operational functions; and perform system and integration testing. This person will provide platform configuration and customization assistance including, but not limited to: gathering requirements from stakeholders and writing user stories, workflow administration, report setup, data imports, custom scripting, and third-party software integrations. A successful candidate will be flexible and willing to learn and assist in different areas of the team, as well as, possess a sense of urgency and adapt to changing priorities. Supports release planning activities in conjunction with Product Owners and teams. Identifies high level requirements to support the definition and refinement of a robust testing strategy. Supports the Product Owner with the identification and definition of enablers / work items to support the architectural runway of a given product/application. Defines the non-functional requirements (e.g., performance, security, resiliency, etc.) which support the development of epics and user stories aligned to a value stream. Identifies technical dependencies across several product / application teams to support the implementation of new or enhanced functionality. Performs development, optimization, and automation activities to support the implementation of a product/application. Develops and implements front-end architecture to support user interface concepts. Increases proficiency and understanding of relational and non-relational databases, distributed application architectures, user interfaces and user experience, quality assurance, security concerns, and business value creation. Drives engineering best practices to deliver higher quality and scalable solutions. Provides the team with the development strategy, solution recommendations, and estimates for a given product/application. Participates in scrum ceremonies (sprint planning, retrospective, showcases/demos, stand-ups, backlog refinement, etc.). Creates and executes unit tests which validate the code changes made to support the implementation of a user story. Uses test driven development (TDD) practices to assist with the detection/recognition of software defects early in the development process. Estimates, plans, and manages all implementation tasks and reports on development progress. Designs, builds, debugs, optimizes and implements solutions in approved tool sets and databases. Develops high quality, efficient and fault tolerant software. Supports, extends and builds automated CI and CD pipelines. Designs and delivers DevSecOps automation for app deployment and testing. Uses APM/monitoring tools such as Dynatrace/Splunk and browser tools to perform request purepath/waterfall analysis to identify bottlenecks and suggest improvements. Participates in the development and documentation of department standards and best practices, and mentors junior engineers. Provides the team with solution recommendations and estimates for a given product/application. Identifies deficiencies within a product/applications code base and identifies opportunities to improve overall code quality. Collaborates with team members (e.g., Systems Architects, Systems Analysts) to define project specifications and release documentation for all phases of the product development cycle from product definition to design, through implementation. Conducts peer code reviews for the software changes made by other engineers within a team. Provides daily support of the ServiceNow platform; including script development, configuration, integration and administration. Creates process documentation for the team and provides internal training to team members. Provides 24 x 7 on call support as part of a scheduled rotation with other team members.
Required
Minimum 3 years development experience using languages such as JavaScript, Java or C#. 2 years experience with web technologies including API's/CSS/XML/HTML/ReST/WebServices. Working knowledge of JavaScript frameworks such as Angular.js, jQuery or Jelly. Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment. Working knowledge of source code management tools. Ability to communicate technical information in business terms. Ability to work independently and multi-task. Ability to independently plan deliverables and coordinate with team-members. Excellent troubleshooting skills and the ability to logically think through problem situations. Excellent verbal and written communication skills.
Recommended
Experience working as a contributing member on an Agile Scrum based Delivery Team. Working knowledge of software design patterns. Experience as a ServiceNow Administrator, Developer, Implementation Specialist Certified, and/or ServiceNow Admin (Advanced). Demonstrated project work of advanced ServiceNow development using Orchestration or Discovery. Exposure to ITIL concepts. Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
Required Documents
Cover Letter Resume
California applicants, please click to review the Costco Applicant Privacy Notice. Pay Ranges Level 1 - $85,000 - $110,000 Level 2 - $105,000 - $135,000 Level 3 - $130,000 - $160,000 Level SR - $150,000 - $190,000, Bonus and Restricted Stock Unit (RSU) eligible Level Staff - $180,000 - $225,000, Bonus and Restricted Stock Unit (RSU) eligible
Benefits
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees. Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com If hired, you will be required to provide proof of authorization to work in the United States. In some cases, applicants and employees for selected positions will not be sponsored for work authorization, including, but not limited to H1-B visas. Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr