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PayPal

Manager, Strategy & Market Insights

PayPal, San Jose, California, United States, 95199

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Manager, Strategy & Market Insights

role at

PayPal .

The commerce and fintech landscape is evolving at an extraordinary pace. We’re seeking a Manager to join our Strategy and Market Insights team to turn market and competitive insights into actionable opportunities and help shape strategic direction in the most critical areas of our business.

We are looking for someone who is curious and energized about uncovering what matters to customers, what fuels market dynamics, and what are competitors’ strategies—and who can transform that understanding into strategic opportunities that drive business growth. You’ll bring these insights to life through compelling storytelling that informs growth strategies, strengthens our value proposition, inspires product innovation, and enhances customer experiences.

PayPal is seeking exceptional professionals to develop actionable insights for guiding senior leaders, from the C-suite to operational leaders, and to bring clarity to their most pressing decisions. We enable decision-making with a deep understanding of customers, market needs, business drivers and emerging opportunities from an outside-in perspective.

To succeed in this role, you’ll need expertise in strategy development, problem solving, storytelling, research and executive-level influencing/communication.

Responsibilities

Market/competitive insights: Advise PayPal’s senior leadership through “research” type engagements to develop and articulate a point of view on market signals, potential ecosystem game-changers and their implications for PayPal

Strategy development/execution: Lead/support the development of PayPal’s strategy on high-visibility initiatives, and long-term strategic priorities in key ecosystem areas

Conduct and/or lead qualitative (e.g., primary research, synthesis of secondary data sources) and quantitative (e.g., Excel modelling) analysis to support decision making

Cross-collaborate: Collaborate with different PayPal teams (e.g. Product, Sales, Marketing, Analytics) to bring together a cross-functional perspective on market / customer insights and their business implications

Storytelling: Synthesize research insights and implications for executive consumption in a way that facilitates decision making

Education, Skills And Experience

Minimum 2-3 years of experience in strategy consulting, investment banking, corporate strategy and/or competitive intelligence

MBA or quantitative degree from a top school preferred but not mandatory

Experience in financial services (particularly payments), technology and/or e-commerce preferred

World class strategic and analytical thinking, with a demonstrated ability to synthesize multiple sources of information (quantitative and qualitative) to solve complex problems in a structured, data-driven way

Experience in providing strategic advice to complex global organizations

Superior communications (verbal, prose, PowerPoint) and influencing skills

Track record of delivering tangible results

Appetite to learn and comfort with uncertainty

Compensation and Benefits PayPal is committed to fair and equitable compensation practices. Actual compensation is based on factors including but not limited to work location and relevant skills and experience. The total compensation for this role may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $111,500 to $191,950.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office and 2 days remote.

Benefits and Diversity PayPal is committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including a flexible work environment, employee stock options, health and life insurance, and more. For more information about benefits, visit https://www.paypalbenefits.com.

Who We Are: To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx.

Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

If you have general requests for consideration of your skills, please join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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