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PayPal

Manager, Strategy & Market Insights

PayPal, Chicago, Illinois, United States, 60290

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Manager, Strategy & Market Insights – PayPal Join to apply for the

Manager, Strategy & Market Insights

role at

PayPal

The commerce and fintech landscape is evolving at an extraordinary pace. We’re seeking a Manager to join our Strategy and Market Insights team to turn market and competitive insights into actionable opportunities and help shape strategic direction in the most critical areas of our business.

You’ll bring curiosity and energy to uncover what matters to customers, what fuels market dynamics, and what competitors’ strategies are. You will transform that understanding into strategic opportunities that drive business growth, and tell compelling stories that inform growth strategies, strengthen our value proposition, inspire product innovation, and improve customer experiences.

PayPal seeks exceptional professionals to develop actionable insights for guiding senior leaders, from the C-suite to operational leaders, bringing clarity to their most pressing decisions. We enable decision-making with a deep understanding of customers, market needs, business drivers and emerging opportunities from an outside-in perspective.

To succeed in this role, you’ll need expertise in strategy development, problem solving, storytelling, research and executive-level influencing/communication.

Responsibilities

Market/competitive insights: Advise PayPal’s senior leadership through research engagements to develop and articulate a point of view on market signals, potential ecosystem game-changers and their implications for PayPal

Strategy development/execution: Lead or support the development of PayPal’s strategy on high-visibility initiatives and long-term priorities in key ecosystem areas

Conduct and/or lead qualitative and quantitative analysis to support decision making

Cross-collaborate with Product, Sales, Marketing, Analytics and other teams to bring a cross-functional perspective on market and customer insights

Storytelling: Synthesize research insights for executive consumption to facilitate decision making

Education, Skills And Experience

Minimum 2-3 years of experience in strategy consulting, investment banking, corporate strategy and/or competitive intelligence

MBA or quantitative degree from a top school preferred but not mandatory

Experience in financial services (particularly payments), technology and/or e-commerce preferred

Strong strategic and analytical thinking with ability to synthesize multiple information sources (quantitative and qualitative) in a structured, data-driven way

Experience providing strategic advice to complex global organizations

Superior communications and influencing skills (verbal, written, presentations)

Track record of delivering tangible results

Willingness to learn and comfort with ambiguity

PayPal is committed to fair and equitable compensation practices. Actual compensation is based on various factors including location and relevant skills and experience. The total compensation for this role may include an annual performance bonus, equity, and benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $111,500 to $191,950. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. If you encounter any such requests, please report them as a potential recruitment scam. For details, visit https://careers.pypl.com/contact-us.

Our balanced hybrid work model offers 3 days in the office and 2 days remote, to provide in-person collaboration while maintaining flexibility.

Our Benefits PayPal is committed to building an equitable and inclusive global economy. We offer benefits to support your financial, physical, and mental health, including a flexible work environment, employee stock options, health and life insurance, and more. Learn more at https://www.paypalbenefits.com.

Who We Are: To learn more about our culture and community, visit https://about.pypl.com/who-we-are/default.aspx.

Commitment to Diversity and Inclusion PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities. If you are unable to submit an application due to accessibility needs, please contact paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal means creating a workplace where everyone is included and valued. We are proud of our diverse workforce and are committed to tangible actions that foster inclusivity and belonging.

REQ ID: R0126294

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