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JdV by Hyatt

Assistant Director of Operations - Rooms

JdV by Hyatt, San Francisco, California, United States, 94199

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Assistant Director of Operations - Rooms

role at

JdV by Hyatt .

Responsibilities

Responsible for short and long term planning and the management of the Rooms Operations

Assist with the oversight of the Food & Beverage division

Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

Direct and oversee development of employees

Hire, train, empower, coach and counsel, performance and salary reviews

Cover and support in Front Office and Housekeeping Operations as needed

Drive Hotel Metrics and Financial targets

Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Implement procedures to increase guest and associate satisfaction

Maintaining Hyatt standards of service and ensure their implementation

Maintain communications with Corporate Staff

Coach and counsel employees to reflect Hyatt service standards and procedures

Compensation The salary range for this position is $76,700 - $115,300.

Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.

Qualifications

Prior hotel front office experience required.

Prior leadership experience.

Minimum of 4 years' experience working in a fast-paced environment.

Strong communication and leadership skills.

Seniority level Director

Employment type Full-time

Job function Management and Manufacturing

Industries Hospitality

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