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JPMorganChase

Principal Software Engineer - Cloud Platform

JPMorganChase, Palo Alto, California, United States, 94306

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Overview At CDAO (Chief Data Analytics Office), we drive our firm’s strategic investments in AI/ML and data-oriented tools and capabilities. Our Platform Engineering team is at the forefront of building innovative platforms, automating infrastructure operations, and enabling Agentic-based AIOps platforms. Our mission is to enhance scalability, security, and reliability for CDAO-hosted managed services.

As a Principal Software Engineer (Cloud Platforms) at JPMorgan Chase within the Cloud Platforms division, you will be responsible for providing technical direction and collaborating with an agile team to improve, develop, and deliver tools and platform products in a secure, stable, and scalable manner. Your advanced technical abilities and interpersonal skills will be utilized to work with partners and stakeholders across the organization, promoting top-tier results across various cloud tooling and platform development initiatives. Your role will be pivotal in promoting performance optimization and efficiency improvements across the entire engineering organization by building, enhancing, and operating platforms at scale.

Responsibilities

Provide technical leadership and guidance to the cloud engineering team

Lead the design and development of the cloud infrastructure offerings and platform tools, ensuring that they are secure, scalable, and reliable

Stay up-to-date with the latest advancements in cloud technologies and bring in recommendations for adoption and implementation of new tools/technologies

Develop secure and high-quality production code, perform code reviews and debug issues

Partner with development teams who create our customer experience to identify and eliminate bottlenecks

Analyze performance characteristics of systems across our platform and improve resiliency and security posture

Gather insights and provide actionable intelligence to optimize infrastructure usage and costs

Design and develop scalable AIOps solutions to support AI/ML and Data Platforms

Implement data pipelines and workflows to collect, process, and analyze large volumes of platform data in real-time

Ensure the reliability, availability, and performance of the AIOps platform through effective monitoring and maintenance

Develop and deploy agentic systems and agents to automate routine tasks and processes, enhancing operational efficiency

Required Qualifications, Capabilities, And Skills

Formal training or certification on software engineering concepts and 10+ years applied experience

Bachelor’s degree in Computer Science, Data Engineering, or a related field

Proven experience in platform engineering, with a focus on AI/ML technologies and IT operations

Hands-on experience with one or more cloud computing platform providers AWS/Azure/GCP

Advanced knowledge of Containerization and Container Runtime/Orchestration platforms (Docker/Kubernetes/ECS etc.)

Hands-on experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane etc.

Proficiency with programming languages like Golang/Python and understand software development best practices

Hands-on experience with CI/CD/SCM tools like Jenkins, Spinnaker, Bitbucket / Github etc. and with logging and monitoring tools Splunk, Grafana, Datadog, Prometheus etc

Deep understanding of cloud infrastructure design, architecture and cloud migration strategies

Strong knowledge of cloud security best practices, shift left methodologies and DevSecOps processes

Experience in designing and developing scalable AI platforms

Preferred Qualifications, Capabilities, And Skills

Master\'s degree in a related field

Experience implementing multi-cloud architectures

Certifications in target areas (Cloud/Kubernetes/IaC etc)

Experience leading end-end platform development efforts

Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Engineering and Information Technology

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