Axon
Overview
Join Axon as a Salesforce Revenue Cloud Administrator. You will join our Commercial Applications team and own the configuration, stability, and scalability of Salesforce Sales Cloud and Salesforce Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting. This role requires strong technical acumen and problem-solving skills, with a track record of delivering scalable, well-documented solutions. Experience supporting multiple Salesforce environments or working in consulting is highly valued. Location & Reporting
Location: This role is based in our Seattle, WA office with a hybrid schedule. Team members work onsite Tuesday through Friday, with the option to work remotely on Mondays unless an approved workplace accommodation is in place. Reports to: Manager, Salesforce Admin Direct Reports: N/A Your Responsibilities
Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting, answering user questions, and resolving tickets with a focus on root-cause fixes. Manage new user provisioning, deactivation, and updates to profiles, permission sets, and permission set groups in line with Salesforce best practices. Perform data imports, updates, and cleanup using Data Loader and related tools, ensuring data accuracy and compliance with business rules. Manage deployments and environment refreshes using DevOps tools (Gearset, Copado) with repeatable, high-quality processes. Configure, maintain, and improve Revenue Cloud functionality, including Bundles, Configuration Attributes, Product & Price Rules, and Advanced Approvals. Own and optimize end-to-end Opportunity-to-Cash processes across opportunity, quote, order, contract, and billing stages. Diagnose and resolve quoting, configuration, and Quote Calculator Plugin (QCP) logic issues. Ensure Revenue Cloud configurations align with downstream processes such as order management, subscription lifecycle, amendments, and renewals. Collaborate with Sales Ops, Finance, Product, and Engineering to gather requirements, develop solutions, and implement improvements. Maintain clear system documentation, user guides, and training materials to drive user adoption and knowledge sharing. Identify process bottlenecks and propose improvements to drive scalability, efficiency, and business value. Experience
4+ years of Salesforce administration experience, including 1+ year hands-on Revenue Cloud administration. Deep understanding of Revenue Cloud architecture (Advanced Approvals, Bundles, Rules, QCP). Familiarity with Salesforce Billing and revenue operations processes (highly desirable). Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado). Skills & Tools
Strong foundation in Salesforce Sales Cloud (custom objects, flows, validation rules, profiles/permission sets). Proficiency with SOQL, Excel/Google Sheets, and data loading tools. Experience with document generation (Conga Composer). Comfortable with transactional data between Salesforce and external billing/ERP systems. Certifications (preferred)
Salesforce Certified Sales Cloud Consultant (strongly preferred) Salesforce Certified Revenue Cloud Specialist (strongly preferred) Salesforce Administrator and/or Advanced Admin Salesforce Billing Specialist Superbadges Conga Composer certification (plus) Mindset & Traits
Collaborative communicator across technical and business teams Proactive and detail-oriented with a bias toward action Analytical, curious, and eager to optimize processes Thrives under pressure and adapts to changing priorities Benefits
Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness programs Emotional & Mental Wellness support Learning & Development programs Snacks in our offices The Pay: Axon is a total compensation company; compensation includes base pay, bonus, and stock awards. Starting base pay ranges from USD 83,550 to USD 133,680 depending on geography and other factors. Our benefits offer options to support you physically, financially, and emotionally. For details, visit https://www.axon.com/careers/benefits. Don’t meet every single requirement? That's ok. At Axon, we aim far, think big, and are committed to building diverse teams that reflect the communities we serve. We encourage you to apply even if your experience doesn’t align with every qualification. Important Notes
The above job description is not exhaustive of all duties, responsibilities, skills, or working conditions; it may change at any time. Some roles may require legal eligibility to work in a firearms environment. Axon is committed to safety, well-being, and environmental responsibility. We are an equal opportunity employer that values diversity and fosters inclusion. If you need accommodation during the application process, please email recruitingops@axon.com. This email is for accommodation requests only.
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Join Axon as a Salesforce Revenue Cloud Administrator. You will join our Commercial Applications team and own the configuration, stability, and scalability of Salesforce Sales Cloud and Salesforce Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting. This role requires strong technical acumen and problem-solving skills, with a track record of delivering scalable, well-documented solutions. Experience supporting multiple Salesforce environments or working in consulting is highly valued. Location & Reporting
Location: This role is based in our Seattle, WA office with a hybrid schedule. Team members work onsite Tuesday through Friday, with the option to work remotely on Mondays unless an approved workplace accommodation is in place. Reports to: Manager, Salesforce Admin Direct Reports: N/A Your Responsibilities
Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting, answering user questions, and resolving tickets with a focus on root-cause fixes. Manage new user provisioning, deactivation, and updates to profiles, permission sets, and permission set groups in line with Salesforce best practices. Perform data imports, updates, and cleanup using Data Loader and related tools, ensuring data accuracy and compliance with business rules. Manage deployments and environment refreshes using DevOps tools (Gearset, Copado) with repeatable, high-quality processes. Configure, maintain, and improve Revenue Cloud functionality, including Bundles, Configuration Attributes, Product & Price Rules, and Advanced Approvals. Own and optimize end-to-end Opportunity-to-Cash processes across opportunity, quote, order, contract, and billing stages. Diagnose and resolve quoting, configuration, and Quote Calculator Plugin (QCP) logic issues. Ensure Revenue Cloud configurations align with downstream processes such as order management, subscription lifecycle, amendments, and renewals. Collaborate with Sales Ops, Finance, Product, and Engineering to gather requirements, develop solutions, and implement improvements. Maintain clear system documentation, user guides, and training materials to drive user adoption and knowledge sharing. Identify process bottlenecks and propose improvements to drive scalability, efficiency, and business value. Experience
4+ years of Salesforce administration experience, including 1+ year hands-on Revenue Cloud administration. Deep understanding of Revenue Cloud architecture (Advanced Approvals, Bundles, Rules, QCP). Familiarity with Salesforce Billing and revenue operations processes (highly desirable). Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado). Skills & Tools
Strong foundation in Salesforce Sales Cloud (custom objects, flows, validation rules, profiles/permission sets). Proficiency with SOQL, Excel/Google Sheets, and data loading tools. Experience with document generation (Conga Composer). Comfortable with transactional data between Salesforce and external billing/ERP systems. Certifications (preferred)
Salesforce Certified Sales Cloud Consultant (strongly preferred) Salesforce Certified Revenue Cloud Specialist (strongly preferred) Salesforce Administrator and/or Advanced Admin Salesforce Billing Specialist Superbadges Conga Composer certification (plus) Mindset & Traits
Collaborative communicator across technical and business teams Proactive and detail-oriented with a bias toward action Analytical, curious, and eager to optimize processes Thrives under pressure and adapts to changing priorities Benefits
Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness programs Emotional & Mental Wellness support Learning & Development programs Snacks in our offices The Pay: Axon is a total compensation company; compensation includes base pay, bonus, and stock awards. Starting base pay ranges from USD 83,550 to USD 133,680 depending on geography and other factors. Our benefits offer options to support you physically, financially, and emotionally. For details, visit https://www.axon.com/careers/benefits. Don’t meet every single requirement? That's ok. At Axon, we aim far, think big, and are committed to building diverse teams that reflect the communities we serve. We encourage you to apply even if your experience doesn’t align with every qualification. Important Notes
The above job description is not exhaustive of all duties, responsibilities, skills, or working conditions; it may change at any time. Some roles may require legal eligibility to work in a firearms environment. Axon is committed to safety, well-being, and environmental responsibility. We are an equal opportunity employer that values diversity and fosters inclusion. If you need accommodation during the application process, please email recruitingops@axon.com. This email is for accommodation requests only.
#J-18808-Ljbffr