T-Mobile
Sr. Managers, Data Product- Personalized Recommendations Team
T-Mobile, Bellevue, Washington, us, 98009
Overview
Sr. Manager, Data Product - Personalized Recommendations Team
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T-Mobile . The Senior Manager, Product Management is responsible for executing the vision, design, and product roadmap of a key product or portfolio in an Agile environment, typically leading teams of 20+ FTE or contractors who manage roaming products. Roaming Team's mission is to deliver on the Un-Carrier promise by providing a positive roaming experience so our customers can stay in touch with people and information, without thinking about their phone or their bill. The Roaming Solutions and Products team enables these experiences and manages the lifecycle of products either built in-house or managed with vendors. This role will support P&L goals by building & maintaining relationships with vendors and ensuring contracts align with technology evolution and GSMA standards. It will ensure vendor products, systems and processes comply with T-Mobile Cybersecurity policies, and define product vision and strategy with the vendors to ensure products conform to T-Mobile's needs and growth. The Senior Manager is also responsible for hiring and retaining a high performing team of Product Managers / Owners, and Managers to support products and platforms, and for developing strong relationships outside your direct teams with Engineering, Finance, Accounting and other partner organizations, and supporting vendors. Responsibilities
Works in collaboration with Director to develop strategy, plan, goals (outcomes) for their scope of business. Collaboration should extend to customer teams and groups, as well as close working teams within P&T. Drive cross-functional alignments with various teams including Engineering, Business Assurance, Financial Operations and Accounting teams to understand current product experiences, identifies areas of opportunity and prioritize feature development. Maintains current understanding of the GSMA & Wireless Industry trends for Retail & IoT Roaming. Assesses how trends impact the roadmap or create opportunity for innovation of the products. Collaborates with partners and vendors in analyzing the potential impacts and incorporates analyses into product process. Sr. Manager may also own lifecycle management of multiple Roaming Products. The responsibilities include creating, managing, maintaining, and communicating product vision and roadmap. Development of Business cases for product development and owns the product vision and roadmap. Develops change management and regularly cascades Vision, Strategy to align goals with corporate priorities from executives to direct reports. Regularly provides review and guidance to Product Management team & Vendor on execution related responsibilities. This includes: Drives accountability, from both T-Mobile and vendors regarding implementation, service levels and adherence to T-Mobiles contractual terms. Ensures Product Team follows enterprise process to secure and maintain product funding. Works to resolve any blockers or issues with product funding. Coordinates activities/communication between internal teams and vendors. Partners with leadership to help determine back-office budget for projects, products, and areas of improvement on cost savings and service quality. Represent T-Mobile as a primary contact with the Vendor for performance, quarterly business reviews, escalations, and issue resolution. Build and maintain relationships with vendor leadership to align and manage expectations of services delivery/reliability. Assists direct reports with ongoing prioritization and resource allocation to ensure scope and outcomes are delivered. Collaborates and contributes to creation of development plans for each direct report and creates leadership opportunities for direct reports. Creates, communicates, and monitors formal performance improvement plan when necessary and appropriate. Provides regular, timely coaching lateral (peer) and upward feedback. Fosters culture in team to enable regular, timely, constructive upward feedback. Education and Work Experience
Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience. (Required) Master's/Advanced Degree In Business Administration. (Required) 10+ years of relevant Product Management experience in an agile product development environment. (Required) 4 7 years experience managing teams of 5 or more resources in direct reporting relationship in Product Management organization. (Required) Knowledge, Skills and Abilities
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives. (Required) Communication: Proven ability to communicate with leadership effectively, while employing a high degree of collaboration and influence. (Required) Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required) Business Analytics: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required) Agile Project Management: Experience with Agile backlog/project management tools. (Required) Licenses and Certifications
At least 18 years of age Legally authorized to work in the United States Travel and Compliance Travel Required: Yes DOT Regulated Position: No Safety Sensitive Position: No Base Pay Range: $140,500 - $253,500 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The actual starting pay will vary based on location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic incentive based on role. Some positions offer monthly bonuses. Pay ranges vary by location; for details, see pay lookup at paylookup.t-mobile.com. Benefits
At T-Mobile, our benefits exemplify the spirit of One Team, Together. Full and part-time employees have access to the same benefits when eligible. Benefits include medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays; paid parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, and other voluntary coverages. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. For more details, visit www.t-mobilebenefits.com. Equal Opportunity Employer
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, disability, or any other status protected by law. Discrimination, retaliation or harassment is not tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact channel is not a means to apply for a position. #J-18808-Ljbffr
Sr. Manager, Data Product - Personalized Recommendations Team
at
T-Mobile . The Senior Manager, Product Management is responsible for executing the vision, design, and product roadmap of a key product or portfolio in an Agile environment, typically leading teams of 20+ FTE or contractors who manage roaming products. Roaming Team's mission is to deliver on the Un-Carrier promise by providing a positive roaming experience so our customers can stay in touch with people and information, without thinking about their phone or their bill. The Roaming Solutions and Products team enables these experiences and manages the lifecycle of products either built in-house or managed with vendors. This role will support P&L goals by building & maintaining relationships with vendors and ensuring contracts align with technology evolution and GSMA standards. It will ensure vendor products, systems and processes comply with T-Mobile Cybersecurity policies, and define product vision and strategy with the vendors to ensure products conform to T-Mobile's needs and growth. The Senior Manager is also responsible for hiring and retaining a high performing team of Product Managers / Owners, and Managers to support products and platforms, and for developing strong relationships outside your direct teams with Engineering, Finance, Accounting and other partner organizations, and supporting vendors. Responsibilities
Works in collaboration with Director to develop strategy, plan, goals (outcomes) for their scope of business. Collaboration should extend to customer teams and groups, as well as close working teams within P&T. Drive cross-functional alignments with various teams including Engineering, Business Assurance, Financial Operations and Accounting teams to understand current product experiences, identifies areas of opportunity and prioritize feature development. Maintains current understanding of the GSMA & Wireless Industry trends for Retail & IoT Roaming. Assesses how trends impact the roadmap or create opportunity for innovation of the products. Collaborates with partners and vendors in analyzing the potential impacts and incorporates analyses into product process. Sr. Manager may also own lifecycle management of multiple Roaming Products. The responsibilities include creating, managing, maintaining, and communicating product vision and roadmap. Development of Business cases for product development and owns the product vision and roadmap. Develops change management and regularly cascades Vision, Strategy to align goals with corporate priorities from executives to direct reports. Regularly provides review and guidance to Product Management team & Vendor on execution related responsibilities. This includes: Drives accountability, from both T-Mobile and vendors regarding implementation, service levels and adherence to T-Mobiles contractual terms. Ensures Product Team follows enterprise process to secure and maintain product funding. Works to resolve any blockers or issues with product funding. Coordinates activities/communication between internal teams and vendors. Partners with leadership to help determine back-office budget for projects, products, and areas of improvement on cost savings and service quality. Represent T-Mobile as a primary contact with the Vendor for performance, quarterly business reviews, escalations, and issue resolution. Build and maintain relationships with vendor leadership to align and manage expectations of services delivery/reliability. Assists direct reports with ongoing prioritization and resource allocation to ensure scope and outcomes are delivered. Collaborates and contributes to creation of development plans for each direct report and creates leadership opportunities for direct reports. Creates, communicates, and monitors formal performance improvement plan when necessary and appropriate. Provides regular, timely coaching lateral (peer) and upward feedback. Fosters culture in team to enable regular, timely, constructive upward feedback. Education and Work Experience
Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience. (Required) Master's/Advanced Degree In Business Administration. (Required) 10+ years of relevant Product Management experience in an agile product development environment. (Required) 4 7 years experience managing teams of 5 or more resources in direct reporting relationship in Product Management organization. (Required) Knowledge, Skills and Abilities
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives. (Required) Communication: Proven ability to communicate with leadership effectively, while employing a high degree of collaboration and influence. (Required) Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required) Business Analytics: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required) Agile Project Management: Experience with Agile backlog/project management tools. (Required) Licenses and Certifications
At least 18 years of age Legally authorized to work in the United States Travel and Compliance Travel Required: Yes DOT Regulated Position: No Safety Sensitive Position: No Base Pay Range: $140,500 - $253,500 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The actual starting pay will vary based on location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic incentive based on role. Some positions offer monthly bonuses. Pay ranges vary by location; for details, see pay lookup at paylookup.t-mobile.com. Benefits
At T-Mobile, our benefits exemplify the spirit of One Team, Together. Full and part-time employees have access to the same benefits when eligible. Benefits include medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays; paid parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, and other voluntary coverages. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. For more details, visit www.t-mobilebenefits.com. Equal Opportunity Employer
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, disability, or any other status protected by law. Discrimination, retaliation or harassment is not tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact channel is not a means to apply for a position. #J-18808-Ljbffr