Morrison Foerster
Overview
Ready to write your story? Join MoFo as a
CLIENT RELATIONS COORDINATOR
on our Marketing team. This role can be based in Boston or New York. Office locations: Boston, MA or New York, NY. More information: https://www.mofo.com/offices About The Role
The Client Relations Coordinator is an essential team member who supports the Client Relations Group’s programmatic approach to servicing and growing strategic client relationships through Client and Pursuit Teams. The Coordinator supports Firm efforts focused on client interaction opportunities (such as events, meetings, and client entertainment) and brand visibility, and ensures exemplary service in all aspects of the client experience, both internally and externally. Responsibilities
Maintains action plans for client teams, tracking activities and progress against goals. Monitors action items and upcoming deadlines, helping Client Relations team members efficiently execute on team goals. Provides support for client events, including drafting invitations, tracking client outreach and RSVPs, attending events and providing day-of support and assisting with post-event summaries and follow-up. Supports Client Relations Manager in developing agendas and presentation decks for internal Client Team meetings with partners. Coordinates event sponsorships, including securing internal budget approval of expenses, coordinating with Creative Services to create collateral and submitting invoices for payment. Maintains accurate and up-to-date client and contact information within the firm’s CRM system (Salesforce) to ensure data integrity and consistency. Tracks client engagements, business development activities, and key touchpoints to support relationship management. Leverages Salesforce to generate reports and dashboards that provide firm-wide awareness of client interactions and opportunities. Creates first drafts of communications and internal reporting on client relationships. About You
Bachelor’s degree required. Three years’ professional experience required; experience in the field of legal business development preferred. Proficient in Word, Excel, PowerPoint, and Salesforce with the ability to quickly learn and adapt to new technologies. Ability to learn and demonstrate knowledge of the Firm, its clients, and its practices and to navigate throughout the firm. Ability and willingness to take initiative, use critical thinking and problem-solving skills, speak up, and make suggestions to better our efforts. Strong communication and writing skills. Ability to work in a team environment and pitch in when and where needed. Excellent execution and organizational skills, with strong attention to detail. Strong client-service orientation and work ethic with a commitment to excellence and the drive to achieve it. About MoFo
At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition. About Us: https://www.mofo.com/about Diversity + Inclusion: https://careers.mofo.com/careers-diversity Commitment to Pro Bono: https://careers.mofo.com/careers-pro-bono The MoFo Foundation: https://www.mofo.com/culture/mofo_foundation About Our Benefits
MoFo offers a comprehensive benefits package starting on your first day. A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family. Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care. Global wellness program, including free access to Talkspace and Calm apps. Annual community service day to make an impact on your community and a birthday holiday just for fun. Education reimbursement annually. Dedicated Talent Development team. Competitive annual profit-sharing contribution. Salary ranges are listed where required by law. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range shown is for positions in the stated locations and may vary based on factors including local market data, prior relevant experience, degrees, licensing, and certifications. New York salary range: $63k to $88k Boston salary range: $60k to $84k For questions regarding this position, please e-mail jobs@mofo.com
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Ready to write your story? Join MoFo as a
CLIENT RELATIONS COORDINATOR
on our Marketing team. This role can be based in Boston or New York. Office locations: Boston, MA or New York, NY. More information: https://www.mofo.com/offices About The Role
The Client Relations Coordinator is an essential team member who supports the Client Relations Group’s programmatic approach to servicing and growing strategic client relationships through Client and Pursuit Teams. The Coordinator supports Firm efforts focused on client interaction opportunities (such as events, meetings, and client entertainment) and brand visibility, and ensures exemplary service in all aspects of the client experience, both internally and externally. Responsibilities
Maintains action plans for client teams, tracking activities and progress against goals. Monitors action items and upcoming deadlines, helping Client Relations team members efficiently execute on team goals. Provides support for client events, including drafting invitations, tracking client outreach and RSVPs, attending events and providing day-of support and assisting with post-event summaries and follow-up. Supports Client Relations Manager in developing agendas and presentation decks for internal Client Team meetings with partners. Coordinates event sponsorships, including securing internal budget approval of expenses, coordinating with Creative Services to create collateral and submitting invoices for payment. Maintains accurate and up-to-date client and contact information within the firm’s CRM system (Salesforce) to ensure data integrity and consistency. Tracks client engagements, business development activities, and key touchpoints to support relationship management. Leverages Salesforce to generate reports and dashboards that provide firm-wide awareness of client interactions and opportunities. Creates first drafts of communications and internal reporting on client relationships. About You
Bachelor’s degree required. Three years’ professional experience required; experience in the field of legal business development preferred. Proficient in Word, Excel, PowerPoint, and Salesforce with the ability to quickly learn and adapt to new technologies. Ability to learn and demonstrate knowledge of the Firm, its clients, and its practices and to navigate throughout the firm. Ability and willingness to take initiative, use critical thinking and problem-solving skills, speak up, and make suggestions to better our efforts. Strong communication and writing skills. Ability to work in a team environment and pitch in when and where needed. Excellent execution and organizational skills, with strong attention to detail. Strong client-service orientation and work ethic with a commitment to excellence and the drive to achieve it. About MoFo
At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition. About Us: https://www.mofo.com/about Diversity + Inclusion: https://careers.mofo.com/careers-diversity Commitment to Pro Bono: https://careers.mofo.com/careers-pro-bono The MoFo Foundation: https://www.mofo.com/culture/mofo_foundation About Our Benefits
MoFo offers a comprehensive benefits package starting on your first day. A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family. Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care. Global wellness program, including free access to Talkspace and Calm apps. Annual community service day to make an impact on your community and a birthday holiday just for fun. Education reimbursement annually. Dedicated Talent Development team. Competitive annual profit-sharing contribution. Salary ranges are listed where required by law. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range shown is for positions in the stated locations and may vary based on factors including local market data, prior relevant experience, degrees, licensing, and certifications. New York salary range: $63k to $88k Boston salary range: $60k to $84k For questions regarding this position, please e-mail jobs@mofo.com
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