H&R Block
Overview
Join to apply for the
BA Multi-Unit Team Leader 3
role at
H&R Block .
About H&R Block At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high-performing, connected culture where everyone belongs. We are pursuing Block Next, a multi-year transformation focused on innovation, client experience, and sustainable growth to elevate how we work, serve, and lead. If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities
Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three offices. Prior tax preparation experience is not required.
Start with a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, transition to full-time (including evenings and weekends as needed). After a successful tax season, work a reduced schedule May through December and may have opportunities for advancement.
What you\'ll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office positions
Conduct timely performance reviews and partner with the Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Your Expertise
People management experience with the demonstrated ability to grow and develop associates
Aptitude for growth plan execution and ability to lead towards a growth culture
Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
Computer proficiency with the ability to use MS Office
Bachelor’s degree in a related field, or high school diploma with the equivalent combination of experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
Check out all available benefits at blockbenefits.com
Community and Inclusion H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you\u2019re looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Pay The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Qualified associates may participate in incentive compensation or short-term incentive plans, and benefits programs including medical and retirement plans. Pay range:
$15.00 - $40.00/hr .
#J-18808-Ljbffr
BA Multi-Unit Team Leader 3
role at
H&R Block .
About H&R Block At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high-performing, connected culture where everyone belongs. We are pursuing Block Next, a multi-year transformation focused on innovation, client experience, and sustainable growth to elevate how we work, serve, and lead. If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities
Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three offices. Prior tax preparation experience is not required.
Start with a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, transition to full-time (including evenings and weekends as needed). After a successful tax season, work a reduced schedule May through December and may have opportunities for advancement.
What you\'ll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office positions
Conduct timely performance reviews and partner with the Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Your Expertise
People management experience with the demonstrated ability to grow and develop associates
Aptitude for growth plan execution and ability to lead towards a growth culture
Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
Computer proficiency with the ability to use MS Office
Bachelor’s degree in a related field, or high school diploma with the equivalent combination of experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
Check out all available benefits at blockbenefits.com
Community and Inclusion H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you\u2019re looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Pay The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Qualified associates may participate in incentive compensation or short-term incentive plans, and benefits programs including medical and retirement plans. Pay range:
$15.00 - $40.00/hr .
#J-18808-Ljbffr