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Overview
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a
Cloud Infrastructure Engineer
with a passion for human services. This is an exciting opportunity to contribute to an organization focused on racial justice, second opportunities, and equity. Who We Are
We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly served our clients with professionalism and empathy. We are a nationally recognized nonprofit with 50+ locations across Washington state that provides a chance for change to over 3,000 people on any given day. What You\'ll Do
We are seeking a results-driven and highly skilled
Cloud Infrastructure Engineer
with a deep understanding of
Azure Cloud , hybrid enterprise environments, and modern network and security technologies. The ideal candidate will play a critical role in PHS’s digital transformation by architecting resilient cloud solutions, optimizing hybrid connectivity, and ensuring security compliance aligned to frameworks such as
CMMC . You will be instrumental in integrating
Azure Landing Zone architecture ,
Microsoft 365 security layers ,
Intune
and
Entra ID , and leading automation for infrastructure deployment and operations. This role also requires proactive support for infrastructure operations via
SysAid , robust
backup and DR planning with
Veeam , and maintaining service uptime across hybrid domains. This includes proficiency in
VMware
and OS like
Windows Server . Compensation
New hires start between
$94,877.05
and
$126,502.74
based on experience, qualifications, skills, competencies, internal equity, and market factors. Primary/Essential Duties and Responsibilities
Azure Cloud Infrastructure & Governance Design, build, and manage enterprise-ready
Azure Landing Zones , incorporating scalability, security, and operational best practices. Maintain and optimize
Azure Virtual Networks
( VNets ), subnets, NSGs, route tables, and enforce
network segmentation policies . Support
Azure Firewall
and
Check Point Firewall
integration for enhanced micro-segmentation and traffic control. Implement
policy-as-code
using tools like
Bicep ,
Terraform , or
ARM templates
to automate deployments and infrastructure governance. Collaborate with security teams to implement
Microsoft Defender for Cloud ,
Azure Security Center , and
Microsoft Purview
for compliance enforcement. Hybrid & Access Control Lead configuration and synchronization of
Entra ID
(Azure AD) with on-prem Active Directory using
Azure AD Connect . Administer
Conditional Access
policies, MFA, and
SSO integration
for SaaS and internal platforms. Drive governance and enforce
role-based access control
(RBAC) aligned to least privilege principles. Endpoint & Configuration Management Manage
Intune
for endpoint lifecycle, ensuring configuration compliance, patching, and application deployments across mobile and desktop platforms. Support co-management with
SCCM
(if applicable) for hybrid environments. SD-WAN, Networking & Security Architect and support
FortiGate -based
SD-WAN
deployments across 30+ remote sites, integrating with ExpressRoute, MPLS, and VPN solutions. Administer
IPsec S2S tunnels , DNS-layer security using
Cisco Umbrella , and
Azure Sentinel
integration for advanced threat detection. Microsoft 365, Exchange, & Compliance Support
Exchange Online
and manage ongoing
hybrid email migration , including SPF, DKIM, and DMARC. Implement
DLP ,
Sensitivity Labels , and
Retention Policies
to support data governance. Administer
Microsoft Defender for Office 365
and mail security filtering tools. Backup & Resiliency Implement and maintain
Veeam
Backup & Replication
for both on-prem and cloud workloads, including
M365 backup . Participate in
DR testing ,
BC/DR planning , and enforce
site resiliency standards . Infrastructure Operations & Incident Management Manage incidents through
SysAid , maintain SLAs, perform root cause analysis, and contribute to incident resolution and knowledgebase. Configure and support
SolarWinds , performance monitoring tools, and log aggregation platforms. Security Incident Management Monitor and respond to
security incidents
across infrastructure, cloud, and endpoints. Perform root cause analysis and implement
corrective and preventive actions
(CAPA) for all security breaches. Support and standardize physical security systems and
user access devices
in coordination with vendors and security teams. Change Management & Documentation Participate in and enforce the
Change Management Process , ensuring all changes are documented, peer-reviewed, approved, and communicated. Maintain comprehensive documentation for all configurations, deployments, procedures, and incident response activities. Conduct regular
audits
to ensure compliance with PHS policy and industry standards. Mentorship & Leadership Serve as a
senior technical resource
for junior engineers and
Network Administrator I
personnel. Provide guidance, mentorship, and structured learning opportunities. Foster a collaborative team environment and encourage
knowledge sharing
and continuous professional growth. Compliance & Continuous Improvement Ensure infrastructure aligns with regulatory frameworks such as
CMMC ,
NIST 800-171 , and
HIPAA . Continuously evaluate and improve cloud and infrastructure operations by tracking
emerging technologies
and best practices. Collaborate with the InfoSec team on audit readiness, control enforcement, and risk mitigation strategies. Physical & Peripheral Device Management Configure, monitor, and maintain
multi-function printers, print servers , and other
network-connected peripherals . On-Prem Infrastructure Support for PHS Maintain and support a VMware-based virtualization environment hosting critical infrastructure such as file servers, VOIP systems (Mitel), domain controllers (DCs), DHCP servers, Epicor application servers, SQL databases, and additional line-of-business systems. Monitor host and VM performance, ensure capacity planning, and perform routine maintenance and patching across all virtual workloads. Manage physical infrastructure at PHS data centers, including storage arrays, UPS systems, and physical networking equipment. Troubleshoot VM failures, network issues, and storage latency to ensure high availability of services like file shares, authentication, VOIP, and application delivery. Coordinate lifecycle management and refresh planning of physical hosts and network-connected infrastructure in alignment with IT asset policies. Implement and support backup strategies for virtualized workloads, ensuring RTO/RPO targets and compliance with disaster recovery policies. Collaborate with Operations and Facilities for on-site support, cabling, power management, and access controls to sensitive equipment. Provide escalation support for infrastructure-related incidents reported via SysAid, working closely with Help Desk and NOC teams. Assist in modernization planning, including phased workload migrations to Azure, system decommissioning, and cloud-first architecture transitions. Pioneer Human Service Expectations
Represent the company Core Values, department, and self by maintaining a high degree of personal professionalism; by conducting business with strict honesty and fairness; by avoiding all deception and trickery; and by dealing fairly with employees, customers, and competitors. Be aware of and ensure compliance with all Company requirements and procedures and follow requirements laid out in the Company’s Business Management System. Accept responsibility for mentorship and guidance of new and support employees; embrace and participate in the company’s Core Values and Mission programs. Maintain a high level of self-awareness of personal skills and abilities and notify supervision of any training or assistance needed. All other duties as assigned and required. Duties, responsibilities, and activities may change at any time with or without notice. Knowledge, Skills, and Abilities
Strong knowledge of IT infrastructure, networking, security, cloud and software applications relevant to the Pioneer industries, including manufacturing, healthcare and social services. Excellent communication, organizational, time management, project management and customer service skills. Deep understanding of the relationship between network, data and infrastructure environments. Proficient in current Microsoft 365 and Azure, Office, PowerPoint, Visio and SharePoint. Remote management services, diagnostic tools and distributed management tools. Qualifications
REQUIRED Bachelor\'s degree in Information Technology or Computer Science, and/or 5+ years equivalent work experience as a Cloud Infrastructure Engineer. 5+ years of experience in cloud infrastructure, with deep focus on Azure. Hands-on experience with SD-WAN, Cisco Umbrella, IPsec VPNs. Knowledge of Azure AD/Entra ID, Intune, Exchange Online, and Microsoft 365 Security & Compliance. Experience managing hybrid VMware environments and integrating with Azure workloads. Strong proficiency in Cloud Backup tools, Ticketing Systems, and automation tools like Terraform, Bicep, or PowerShell DSC. Understanding of compliance frameworks such as CMMC, NIST 800-171. 5+ years’ experience with the current Microsoft Server OS and Microsoft Exchange. Advanced administration skills using Microsoft Server and Microsoft Exchange, including Active Directory, Group Policy, DNS, DHCP, VPN. Working knowledge of VMware technology and virtualization. Experience working with phone systems, including Cloud VOIP. Desirable
Microsoft Certified: Azure Solutions Architect Expert, Security Engineer Associate, or equivalent. Experience leading infrastructure migrations, implementing SASE, or ZTA architectures. Familiarity with SolarWinds, or other IT monitoring platforms. A strong educational background on data security and compliance, Network+, CCNA certifications. What We Offer
At Pioneer Human Services, we genuinely care about our employees\' well-being. We offer competitive pay and a comprehensive benefits package designed to support your health, financial security, and work-life balance—so you can thrive both on and off the job. Employees working a minimum of 30 hours per week on a regular basis are eligible to participate the first of the month following 30 days of full-time employment in: Medical Flexible spending Dental Vision coverage After 60 days of full-time employment coverage for Life AD&D Other benefits include: Dependent Daycare flexible spending. Tuition assistance program: Pioneer pays 100% of a bachelor\'s degree tuition and 50% for graduate programs. Available for full-time status employees after 3 months of employment. Retirement plan: Pioneer contributes 3.5% of an employee\'s annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own. Employee recognition programs: gift cards, additional time off, weekend getaways and more. Public transportation discount. Employee assistance program (EAP). EEO
Pioneer Human Services is an equal opportunity employer of minorities, women, individuals with disabilities, protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status. EEO is the law poster. EEO is the law poster supplement.
#J-18808-Ljbffr
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a
Cloud Infrastructure Engineer
with a passion for human services. This is an exciting opportunity to contribute to an organization focused on racial justice, second opportunities, and equity. Who We Are
We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly served our clients with professionalism and empathy. We are a nationally recognized nonprofit with 50+ locations across Washington state that provides a chance for change to over 3,000 people on any given day. What You\'ll Do
We are seeking a results-driven and highly skilled
Cloud Infrastructure Engineer
with a deep understanding of
Azure Cloud , hybrid enterprise environments, and modern network and security technologies. The ideal candidate will play a critical role in PHS’s digital transformation by architecting resilient cloud solutions, optimizing hybrid connectivity, and ensuring security compliance aligned to frameworks such as
CMMC . You will be instrumental in integrating
Azure Landing Zone architecture ,
Microsoft 365 security layers ,
Intune
and
Entra ID , and leading automation for infrastructure deployment and operations. This role also requires proactive support for infrastructure operations via
SysAid , robust
backup and DR planning with
Veeam , and maintaining service uptime across hybrid domains. This includes proficiency in
VMware
and OS like
Windows Server . Compensation
New hires start between
$94,877.05
and
$126,502.74
based on experience, qualifications, skills, competencies, internal equity, and market factors. Primary/Essential Duties and Responsibilities
Azure Cloud Infrastructure & Governance Design, build, and manage enterprise-ready
Azure Landing Zones , incorporating scalability, security, and operational best practices. Maintain and optimize
Azure Virtual Networks
( VNets ), subnets, NSGs, route tables, and enforce
network segmentation policies . Support
Azure Firewall
and
Check Point Firewall
integration for enhanced micro-segmentation and traffic control. Implement
policy-as-code
using tools like
Bicep ,
Terraform , or
ARM templates
to automate deployments and infrastructure governance. Collaborate with security teams to implement
Microsoft Defender for Cloud ,
Azure Security Center , and
Microsoft Purview
for compliance enforcement. Hybrid & Access Control Lead configuration and synchronization of
Entra ID
(Azure AD) with on-prem Active Directory using
Azure AD Connect . Administer
Conditional Access
policies, MFA, and
SSO integration
for SaaS and internal platforms. Drive governance and enforce
role-based access control
(RBAC) aligned to least privilege principles. Endpoint & Configuration Management Manage
Intune
for endpoint lifecycle, ensuring configuration compliance, patching, and application deployments across mobile and desktop platforms. Support co-management with
SCCM
(if applicable) for hybrid environments. SD-WAN, Networking & Security Architect and support
FortiGate -based
SD-WAN
deployments across 30+ remote sites, integrating with ExpressRoute, MPLS, and VPN solutions. Administer
IPsec S2S tunnels , DNS-layer security using
Cisco Umbrella , and
Azure Sentinel
integration for advanced threat detection. Microsoft 365, Exchange, & Compliance Support
Exchange Online
and manage ongoing
hybrid email migration , including SPF, DKIM, and DMARC. Implement
DLP ,
Sensitivity Labels , and
Retention Policies
to support data governance. Administer
Microsoft Defender for Office 365
and mail security filtering tools. Backup & Resiliency Implement and maintain
Veeam
Backup & Replication
for both on-prem and cloud workloads, including
M365 backup . Participate in
DR testing ,
BC/DR planning , and enforce
site resiliency standards . Infrastructure Operations & Incident Management Manage incidents through
SysAid , maintain SLAs, perform root cause analysis, and contribute to incident resolution and knowledgebase. Configure and support
SolarWinds , performance monitoring tools, and log aggregation platforms. Security Incident Management Monitor and respond to
security incidents
across infrastructure, cloud, and endpoints. Perform root cause analysis and implement
corrective and preventive actions
(CAPA) for all security breaches. Support and standardize physical security systems and
user access devices
in coordination with vendors and security teams. Change Management & Documentation Participate in and enforce the
Change Management Process , ensuring all changes are documented, peer-reviewed, approved, and communicated. Maintain comprehensive documentation for all configurations, deployments, procedures, and incident response activities. Conduct regular
audits
to ensure compliance with PHS policy and industry standards. Mentorship & Leadership Serve as a
senior technical resource
for junior engineers and
Network Administrator I
personnel. Provide guidance, mentorship, and structured learning opportunities. Foster a collaborative team environment and encourage
knowledge sharing
and continuous professional growth. Compliance & Continuous Improvement Ensure infrastructure aligns with regulatory frameworks such as
CMMC ,
NIST 800-171 , and
HIPAA . Continuously evaluate and improve cloud and infrastructure operations by tracking
emerging technologies
and best practices. Collaborate with the InfoSec team on audit readiness, control enforcement, and risk mitigation strategies. Physical & Peripheral Device Management Configure, monitor, and maintain
multi-function printers, print servers , and other
network-connected peripherals . On-Prem Infrastructure Support for PHS Maintain and support a VMware-based virtualization environment hosting critical infrastructure such as file servers, VOIP systems (Mitel), domain controllers (DCs), DHCP servers, Epicor application servers, SQL databases, and additional line-of-business systems. Monitor host and VM performance, ensure capacity planning, and perform routine maintenance and patching across all virtual workloads. Manage physical infrastructure at PHS data centers, including storage arrays, UPS systems, and physical networking equipment. Troubleshoot VM failures, network issues, and storage latency to ensure high availability of services like file shares, authentication, VOIP, and application delivery. Coordinate lifecycle management and refresh planning of physical hosts and network-connected infrastructure in alignment with IT asset policies. Implement and support backup strategies for virtualized workloads, ensuring RTO/RPO targets and compliance with disaster recovery policies. Collaborate with Operations and Facilities for on-site support, cabling, power management, and access controls to sensitive equipment. Provide escalation support for infrastructure-related incidents reported via SysAid, working closely with Help Desk and NOC teams. Assist in modernization planning, including phased workload migrations to Azure, system decommissioning, and cloud-first architecture transitions. Pioneer Human Service Expectations
Represent the company Core Values, department, and self by maintaining a high degree of personal professionalism; by conducting business with strict honesty and fairness; by avoiding all deception and trickery; and by dealing fairly with employees, customers, and competitors. Be aware of and ensure compliance with all Company requirements and procedures and follow requirements laid out in the Company’s Business Management System. Accept responsibility for mentorship and guidance of new and support employees; embrace and participate in the company’s Core Values and Mission programs. Maintain a high level of self-awareness of personal skills and abilities and notify supervision of any training or assistance needed. All other duties as assigned and required. Duties, responsibilities, and activities may change at any time with or without notice. Knowledge, Skills, and Abilities
Strong knowledge of IT infrastructure, networking, security, cloud and software applications relevant to the Pioneer industries, including manufacturing, healthcare and social services. Excellent communication, organizational, time management, project management and customer service skills. Deep understanding of the relationship between network, data and infrastructure environments. Proficient in current Microsoft 365 and Azure, Office, PowerPoint, Visio and SharePoint. Remote management services, diagnostic tools and distributed management tools. Qualifications
REQUIRED Bachelor\'s degree in Information Technology or Computer Science, and/or 5+ years equivalent work experience as a Cloud Infrastructure Engineer. 5+ years of experience in cloud infrastructure, with deep focus on Azure. Hands-on experience with SD-WAN, Cisco Umbrella, IPsec VPNs. Knowledge of Azure AD/Entra ID, Intune, Exchange Online, and Microsoft 365 Security & Compliance. Experience managing hybrid VMware environments and integrating with Azure workloads. Strong proficiency in Cloud Backup tools, Ticketing Systems, and automation tools like Terraform, Bicep, or PowerShell DSC. Understanding of compliance frameworks such as CMMC, NIST 800-171. 5+ years’ experience with the current Microsoft Server OS and Microsoft Exchange. Advanced administration skills using Microsoft Server and Microsoft Exchange, including Active Directory, Group Policy, DNS, DHCP, VPN. Working knowledge of VMware technology and virtualization. Experience working with phone systems, including Cloud VOIP. Desirable
Microsoft Certified: Azure Solutions Architect Expert, Security Engineer Associate, or equivalent. Experience leading infrastructure migrations, implementing SASE, or ZTA architectures. Familiarity with SolarWinds, or other IT monitoring platforms. A strong educational background on data security and compliance, Network+, CCNA certifications. What We Offer
At Pioneer Human Services, we genuinely care about our employees\' well-being. We offer competitive pay and a comprehensive benefits package designed to support your health, financial security, and work-life balance—so you can thrive both on and off the job. Employees working a minimum of 30 hours per week on a regular basis are eligible to participate the first of the month following 30 days of full-time employment in: Medical Flexible spending Dental Vision coverage After 60 days of full-time employment coverage for Life AD&D Other benefits include: Dependent Daycare flexible spending. Tuition assistance program: Pioneer pays 100% of a bachelor\'s degree tuition and 50% for graduate programs. Available for full-time status employees after 3 months of employment. Retirement plan: Pioneer contributes 3.5% of an employee\'s annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own. Employee recognition programs: gift cards, additional time off, weekend getaways and more. Public transportation discount. Employee assistance program (EAP). EEO
Pioneer Human Services is an equal opportunity employer of minorities, women, individuals with disabilities, protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status. EEO is the law poster. EEO is the law poster supplement.
#J-18808-Ljbffr