Aimbridge Hospitality
Hilton Garden Inn San Jose Milpitas - Front Desk Supervisor
Aimbridge Hospitality, Milpitas, California, United States, 95035
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Hilton Garden Inn San Jose Milpitas - Front Desk Supervisor
role at
Aimbridge Hospitality
Aimbridge Hospitality provided pay range This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $19.00/hr - $21.00/hr
Overview As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence.
Responsibilities
Guest Interaction: Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences. Obtain all necessary information when taking reservations and monitor VIP and special guest requests.
Operational Oversight: Track logs and reports to ensure all processes are followed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Financial Responsibilities: Stay informed about rates, packages, and promotions, and help maximize room revenue.
Team Leadership: Foster good communication and teamwork among staff members, assist in training new associates.
Problem Solving: Address guest concerns effectively and handle workplace issues efficiently and proactively.
Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.
Technical Skills: Enter, track, and report information in the brand systems.
Education & Experience
At least 2 to 3 years of progressive experience in a hotel or related field required.
High School diploma or equivalent required; college coursework in a related field helpful.
Previous supervisory experience preferred.
Must have a valid driver’s license.
Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
Benefits
Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Property Information Within walking distance of the McCarthy Ranch shopping center in Milpitas, California, this hotel offers free wireless internet access. Hilton Garden Inn San Jose features an outdoor pool and hot tub. Guests can also take advantage of the fitness center or the 24-hour business center at this completely nonsmoking hotel. Guests at the Milpitas Hilton Garden Inn can begin the day with breakfast at the on-site Great American Grill. After a busy day, guests can purchase meal items in the hotel's 24-hour convenience store to prepare in their in-room microwave and mini-refrigerator.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Hospitality
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Hilton Garden Inn San Jose Milpitas - Front Desk Supervisor
role at
Aimbridge Hospitality
Aimbridge Hospitality provided pay range This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $19.00/hr - $21.00/hr
Overview As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence.
Responsibilities
Guest Interaction: Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences. Obtain all necessary information when taking reservations and monitor VIP and special guest requests.
Operational Oversight: Track logs and reports to ensure all processes are followed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Financial Responsibilities: Stay informed about rates, packages, and promotions, and help maximize room revenue.
Team Leadership: Foster good communication and teamwork among staff members, assist in training new associates.
Problem Solving: Address guest concerns effectively and handle workplace issues efficiently and proactively.
Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.
Technical Skills: Enter, track, and report information in the brand systems.
Education & Experience
At least 2 to 3 years of progressive experience in a hotel or related field required.
High School diploma or equivalent required; college coursework in a related field helpful.
Previous supervisory experience preferred.
Must have a valid driver’s license.
Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
Benefits
Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Property Information Within walking distance of the McCarthy Ranch shopping center in Milpitas, California, this hotel offers free wireless internet access. Hilton Garden Inn San Jose features an outdoor pool and hot tub. Guests can also take advantage of the fitness center or the 24-hour business center at this completely nonsmoking hotel. Guests at the Milpitas Hilton Garden Inn can begin the day with breakfast at the on-site Great American Grill. After a busy day, guests can purchase meal items in the hotel's 24-hour convenience store to prepare in their in-room microwave and mini-refrigerator.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Hospitality
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