TikTok
Technical PMO Lead, Global E-commerce Engineering
TikTok, San Jose, California, United States, 95199
Technical PMO Lead, Global E-commerce Engineering
About the team: The Tech PMO team is one of core functions within the Global E-commerce Technology organization. We are responsible for connecting cross-functional teams and driving strategic initiatives with efficiency and impact. Our scope includes managing tools, processes, and performance metrics for the tech organization. By leveraging project management as a core competency, we aim to enhance organizational synergy, improve delivery efficiency, and accelerate business growth. Responsibilities
Lead PMO Strategy in the US: Drive project governance for the Global E-commerce tech team by establishing standardized frameworks, tools, and metrics. Oversee cross-functional dependencies, support efficient resource planning, and ensure project execution aligns with strategic business goals. Project Leadership & Delivery Management: Provide strategic guidance and support to project managers across teams. Foster collaboration between Product, Engineering, and Business stakeholders, and serve as a key liaison to senior leaders to ensure transparency, accountability, and outcome-driven execution. Execution of Core Project Management Activities:
Develop and maintain project schedules with clearly defined milestones. Track progress, identify and mitigate risks, and proactively remove blockers. Lead Agile/Scrum teams as a Scrum Master or Agile coach. Ensure the smooth and timely release of products and applications to market.
Culture & Team Development: Promote and embody the team’s culture and values. Encourage a results-oriented, collaborative, and inclusive work environment. Contribute to the continuous improvement of project delivery practices and support the growth of project management capabilities across the organization. Qualifications
Minimum Qualifications:
Bachelor degree or above with 5+ years of experience in program or project management, including 3+ years in a PMO or leadership role. Proven track record of managing complex, cross-functional programs in fast-paced environments. Demonstrated ability to lead large-scale initiatives from end to end, applying both strategic oversight and execution. Demonstrated ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Preferred Qualifications:
Experience in e-commerce, content commerce, or live-streaming platforms. Experience managing global programs in large, matrixed and dynamic organizations. Professional certifications such as PMP, PMI-ACP, CSM, or SAFe are highly desirable. Technical background or experience in software/technology organizations is a strong plus.
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About the team: The Tech PMO team is one of core functions within the Global E-commerce Technology organization. We are responsible for connecting cross-functional teams and driving strategic initiatives with efficiency and impact. Our scope includes managing tools, processes, and performance metrics for the tech organization. By leveraging project management as a core competency, we aim to enhance organizational synergy, improve delivery efficiency, and accelerate business growth. Responsibilities
Lead PMO Strategy in the US: Drive project governance for the Global E-commerce tech team by establishing standardized frameworks, tools, and metrics. Oversee cross-functional dependencies, support efficient resource planning, and ensure project execution aligns with strategic business goals. Project Leadership & Delivery Management: Provide strategic guidance and support to project managers across teams. Foster collaboration between Product, Engineering, and Business stakeholders, and serve as a key liaison to senior leaders to ensure transparency, accountability, and outcome-driven execution. Execution of Core Project Management Activities:
Develop and maintain project schedules with clearly defined milestones. Track progress, identify and mitigate risks, and proactively remove blockers. Lead Agile/Scrum teams as a Scrum Master or Agile coach. Ensure the smooth and timely release of products and applications to market.
Culture & Team Development: Promote and embody the team’s culture and values. Encourage a results-oriented, collaborative, and inclusive work environment. Contribute to the continuous improvement of project delivery practices and support the growth of project management capabilities across the organization. Qualifications
Minimum Qualifications:
Bachelor degree or above with 5+ years of experience in program or project management, including 3+ years in a PMO or leadership role. Proven track record of managing complex, cross-functional programs in fast-paced environments. Demonstrated ability to lead large-scale initiatives from end to end, applying both strategic oversight and execution. Demonstrated ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Preferred Qualifications:
Experience in e-commerce, content commerce, or live-streaming platforms. Experience managing global programs in large, matrixed and dynamic organizations. Professional certifications such as PMP, PMI-ACP, CSM, or SAFe are highly desirable. Technical background or experience in software/technology organizations is a strong plus.
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